Keiser University Flagship
Admissions Counselor
Keiser University Flagship, West Palm Beach, Florida, United States, 33412
Overview
Keiser University Flagship Residential Campus is seeking an Admissions Counselor who will engage and inform prospective students via phone, e-mail, and text communication, guiding them through the enrollment process in a student-focused approach. Reporting to the Director of Admissions at the Keiser University Flagship Residential Campus, KU Flagship emphasizes a growing campus where academics, athletics, and student life thrive and students remain the main focus.
Responsibilities
Assist students in finding the right program by reaching out to new and prospective students via phone, text, and email.
Guide prospective and new students through the residential admissions process and classroom environment with attention to detail, including accurate follow-up in the CRM/student database.
Meet department goals for phone productivity, applicant contact, enrollment and retention targets, and call quality.
Overcome objections to applying or completing the admissions process.
Attend training sessions for updates pertaining to programs, services, and residential requirements.
Follow directions and complete tasks in accordance with supervisory input and constructive criticism.
Work independently and promote the University in a positive manner.
Participate in traditional university traditions and campus events as needed.
Thrive in a fast-paced team environment and demonstrate a passion for higher education.
Educate prospective students on time commitments, technology, and study skills required to be a successful college student.
Demonstrate integrity, flexibility, and initiative.
Generate prospective student referrals from existing students, alumni, staff, and community members.
Maintain a flexible schedule to accommodate some weekend and evening recruitment hours.
Required Knowledge, Skills, and Abilities
Active Learning: Understanding implications of new information for problem solving and decision-making.
Communication Skills: Active listening, clear verbal communication, and effective written communication via phone, email, and text.
Critical Thinking: Use of logic and reasoning to identify and address concerns and roadblocks.
Writing: Effective written communication for student needs via email and text.
Organizational Skills: Ability to multi-task and set priorities.
Technical Skills: Proficiency with MS Office, Excel, Outlook, Teams, and Zoom.
Attention to Detail: Accurate note-taking and documentation of student records.
Educational Requirements / Qualifications
Demonstrated success working with students or customers in a professional, student/customer-focused environment.
Minimum of a Bachelor’s degree from a regionally accredited college or university.
Flexibility and adaptability to changing environments.
Preferred Qualifications
Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Higher Education
Referrals increase your chances of interviewing at Keiser University Flagship by 2x.
Get notified about new Admissions Counselor jobs in
West Palm Beach, FL .
#J-18808-Ljbffr
Responsibilities
Assist students in finding the right program by reaching out to new and prospective students via phone, text, and email.
Guide prospective and new students through the residential admissions process and classroom environment with attention to detail, including accurate follow-up in the CRM/student database.
Meet department goals for phone productivity, applicant contact, enrollment and retention targets, and call quality.
Overcome objections to applying or completing the admissions process.
Attend training sessions for updates pertaining to programs, services, and residential requirements.
Follow directions and complete tasks in accordance with supervisory input and constructive criticism.
Work independently and promote the University in a positive manner.
Participate in traditional university traditions and campus events as needed.
Thrive in a fast-paced team environment and demonstrate a passion for higher education.
Educate prospective students on time commitments, technology, and study skills required to be a successful college student.
Demonstrate integrity, flexibility, and initiative.
Generate prospective student referrals from existing students, alumni, staff, and community members.
Maintain a flexible schedule to accommodate some weekend and evening recruitment hours.
Required Knowledge, Skills, and Abilities
Active Learning: Understanding implications of new information for problem solving and decision-making.
Communication Skills: Active listening, clear verbal communication, and effective written communication via phone, email, and text.
Critical Thinking: Use of logic and reasoning to identify and address concerns and roadblocks.
Writing: Effective written communication for student needs via email and text.
Organizational Skills: Ability to multi-task and set priorities.
Technical Skills: Proficiency with MS Office, Excel, Outlook, Teams, and Zoom.
Attention to Detail: Accurate note-taking and documentation of student records.
Educational Requirements / Qualifications
Demonstrated success working with students or customers in a professional, student/customer-focused environment.
Minimum of a Bachelor’s degree from a regionally accredited college or university.
Flexibility and adaptability to changing environments.
Preferred Qualifications
Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Higher Education
Referrals increase your chances of interviewing at Keiser University Flagship by 2x.
Get notified about new Admissions Counselor jobs in
West Palm Beach, FL .
#J-18808-Ljbffr