Brigham and Women's Hospital
Community Health Worker I 20 Hours
Brigham and Women's Hospital, Boston, Massachusetts, us, 02298
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Community Health Worker I 20 Hours
role at
Brigham and Women's Hospital Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, and strive to provide exceptional care. We invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Overview This is a part-time position for someone interested in helping patients with complex psychiatric, medical and social problems improve their access and utilization of psychiatric/health care services. A Community Health Worker (CHW) helps patients access and coordinate their psychiatric care. CHWs work with high-risk patients to address social and medical factors that affect health and help them obtain care, plan goals, and manage real-life barriers to staying healthy. CHWs are integrated into the outpatient psychiatric team and work with a multidisciplinary team to support patients in the community.
Responsibilities
Provide community health work services for patients identified as high-risk due to psychiatric or psychosocial challenges.
Attend initial and continuing education training programs including self-directed reading and in-person and online learning.
Work with patient and interdisciplinary team to set goals for patient’s care.
Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals.
Coordinate resources for identified problems including community mental health services, homelessness, substance abuse and food insecurity.
Make weekly follow-up calls to patients.
Motivate patients to meet their health goals.
Provide culturally sensitive services to patients from different cultures.
Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions.
Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program).
Provide advocacy, patient education and support in accessing community-based and hospital-based programs.
Refer to internal or external care management services when other issues are identified (e.g., food insecurity, domestic violence).
Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team.
Document each patient encounter in detail and prepare reports as needed.
Attend clinical team meetings with program supervisors.
Other duties as reasonably assigned.
Qualifications
Bachelor’s degree preferred.
Spanish speaking preferred.
Skills/Abilities/Competencies Required
Local community resident with good knowledge of community resources.
Experience as a CHW, health coach or outreach worker preferred; health care experience a plus but not required.
Commitment to impacting the care of high risk patients.
Core competencies for CHWs as identified by Massachusetts Department of Public Health, including:
Outreach Methods and Strategies - Client and Community Assessment
Effective Communication
Culturally Based Communication and Care
Health Education for Behavioral Change
Support, Advocate and Coordinate Care for Clients
Apply Public Health Concepts and Approaches
Community Capacity Building
Writing and Technical Communication Skills
Special Topics in Community Health
Motivational interviewing experience is a plus but not required.
Excellent oral and written communication skills.
Ability to carry out written and oral instructions and exercise professional judgment.
Self-motivated and able to work independently and as part of a diverse team.
Detail-oriented with strong multi-tasking, planning and time management skills.
Comfortable with community visits and outreach.
Must have two references and pass a background check and pre-employment physical exam.
Must be willing to commit to the full time period of employment.
Proficient in Microsoft Office applications and data entry; able to navigate virtual care platforms (e.g., Zoom, Doximity).
Details
Remote Type: Hybrid
Work Location: 221 Longwood Avenue
Scheduled Weekly Hours: 20
Employee Type: Regular
Work Shift: Day (United States of America)
Pay Range: $18.22 - $26.06/Hourly
Grade: 3
EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure reasonable accommodation for applicants in accordance with applicable laws. For accommodation, contact Human Resources at (857) 282-7642.
Mass General Brigham Competency Framework: Our framework defines leadership behaviors and competencies used to evaluate performance, guide development, and inform hiring decisions.
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Community Health Worker I 20 Hours
role at
Brigham and Women's Hospital Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, and strive to provide exceptional care. We invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Overview This is a part-time position for someone interested in helping patients with complex psychiatric, medical and social problems improve their access and utilization of psychiatric/health care services. A Community Health Worker (CHW) helps patients access and coordinate their psychiatric care. CHWs work with high-risk patients to address social and medical factors that affect health and help them obtain care, plan goals, and manage real-life barriers to staying healthy. CHWs are integrated into the outpatient psychiatric team and work with a multidisciplinary team to support patients in the community.
Responsibilities
Provide community health work services for patients identified as high-risk due to psychiatric or psychosocial challenges.
Attend initial and continuing education training programs including self-directed reading and in-person and online learning.
Work with patient and interdisciplinary team to set goals for patient’s care.
Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals.
Coordinate resources for identified problems including community mental health services, homelessness, substance abuse and food insecurity.
Make weekly follow-up calls to patients.
Motivate patients to meet their health goals.
Provide culturally sensitive services to patients from different cultures.
Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions.
Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program).
Provide advocacy, patient education and support in accessing community-based and hospital-based programs.
Refer to internal or external care management services when other issues are identified (e.g., food insecurity, domestic violence).
Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team.
Document each patient encounter in detail and prepare reports as needed.
Attend clinical team meetings with program supervisors.
Other duties as reasonably assigned.
Qualifications
Bachelor’s degree preferred.
Spanish speaking preferred.
Skills/Abilities/Competencies Required
Local community resident with good knowledge of community resources.
Experience as a CHW, health coach or outreach worker preferred; health care experience a plus but not required.
Commitment to impacting the care of high risk patients.
Core competencies for CHWs as identified by Massachusetts Department of Public Health, including:
Outreach Methods and Strategies - Client and Community Assessment
Effective Communication
Culturally Based Communication and Care
Health Education for Behavioral Change
Support, Advocate and Coordinate Care for Clients
Apply Public Health Concepts and Approaches
Community Capacity Building
Writing and Technical Communication Skills
Special Topics in Community Health
Motivational interviewing experience is a plus but not required.
Excellent oral and written communication skills.
Ability to carry out written and oral instructions and exercise professional judgment.
Self-motivated and able to work independently and as part of a diverse team.
Detail-oriented with strong multi-tasking, planning and time management skills.
Comfortable with community visits and outreach.
Must have two references and pass a background check and pre-employment physical exam.
Must be willing to commit to the full time period of employment.
Proficient in Microsoft Office applications and data entry; able to navigate virtual care platforms (e.g., Zoom, Doximity).
Details
Remote Type: Hybrid
Work Location: 221 Longwood Avenue
Scheduled Weekly Hours: 20
Employee Type: Regular
Work Shift: Day (United States of America)
Pay Range: $18.22 - $26.06/Hourly
Grade: 3
EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure reasonable accommodation for applicants in accordance with applicable laws. For accommodation, contact Human Resources at (857) 282-7642.
Mass General Brigham Competency Framework: Our framework defines leadership behaviors and competencies used to evaluate performance, guide development, and inform hiring decisions.
#J-18808-Ljbffr