H-E-B
Austin 09 (Allandale) Service - Cross Functional Rep - Full-Time
H-E-B, Austin, Texas, us, 78716
Overview
Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features.
Responsibilities Would you rather do something different every day? H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Demonstrate HEART FOR PEOPLE, HEAD FOR BUSINESS, and PASSION FOR RESULTS.
What is the work? Customer Service / Sales / Stocking
Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection
Uses suggestive selling techniques to meet customer needs and build department sales
May make regular product announcements to inform customers
Works a flexible schedule to accommodate shifts of different departments
Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total store in multiple departments
Builds, stocks, and maintains displays and fixtures
Assists with inventory control; loads, unloads, and moves product
Slices, packages, labels, rotates, merchandises, culls, and prices product
Gains knowledge of multiple departments; applies understanding of processes / policies
Complies with store and department SOPs, policies, and applicable laws
For the Service cross functional team, works as a Checker when not performing Cross Functional duties
Food Safety / Sanitation
Ensures compliance with departmental / store SOPs for food safety and sanitation
Properly operates and maintains all equipment
Cleans / sanitizes sales floor, display cases, prep areas, and equipment
What is your background?
Minimum age 18 (mandatory)
High school diploma, or equivalent
6+ months of experience in H-E-B Store operations
Completion of Company Orientation and Safety Training
Qualifications
Knowledge of computer systems (Symbol, ACR, label machine)
Customer service and interpersonal skills
Verbal / written communication and reading skills
Ability to adapt to performing a wide range of duties across multiple departments
Ability to work autonomously
Departmental / Role Details by Area
Bakery: lifting up to 50 lbs; various physical movements including reaching, bending, and standing for long periods
Dairy / Frozen / Grocery / Market: lifting ranges by area (see full list in original)
Deli: lifting up to 55 lbs; standing and walking with frequent bending and reaching
Cosmetics / Drugstore / General Merchandise: lifting up to 45 lbs (Cosmetics), 15 lbs (Drugs), 50 lbs (GM)
Floral, Gas Station, Produce, Seafood, Service, Shelf Edge: various physical requirements and weight lifting ranges; safety guidelines to follow
Employment Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Retail
Referrals increase your chances of interviewing at H-E-B. Get notified about new jobs in Austin, TX.
#J-18808-Ljbffr
Responsibilities Would you rather do something different every day? H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Demonstrate HEART FOR PEOPLE, HEAD FOR BUSINESS, and PASSION FOR RESULTS.
What is the work? Customer Service / Sales / Stocking
Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection
Uses suggestive selling techniques to meet customer needs and build department sales
May make regular product announcements to inform customers
Works a flexible schedule to accommodate shifts of different departments
Performs duties in multiple departments, including technical or perishable areas such as bakery, floral, market, etc.
Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total store in multiple departments
Builds, stocks, and maintains displays and fixtures
Assists with inventory control; loads, unloads, and moves product
Slices, packages, labels, rotates, merchandises, culls, and prices product
Gains knowledge of multiple departments; applies understanding of processes / policies
Complies with store and department SOPs, policies, and applicable laws
For the Service cross functional team, works as a Checker when not performing Cross Functional duties
Food Safety / Sanitation
Ensures compliance with departmental / store SOPs for food safety and sanitation
Properly operates and maintains all equipment
Cleans / sanitizes sales floor, display cases, prep areas, and equipment
What is your background?
Minimum age 18 (mandatory)
High school diploma, or equivalent
6+ months of experience in H-E-B Store operations
Completion of Company Orientation and Safety Training
Qualifications
Knowledge of computer systems (Symbol, ACR, label machine)
Customer service and interpersonal skills
Verbal / written communication and reading skills
Ability to adapt to performing a wide range of duties across multiple departments
Ability to work autonomously
Departmental / Role Details by Area
Bakery: lifting up to 50 lbs; various physical movements including reaching, bending, and standing for long periods
Dairy / Frozen / Grocery / Market: lifting ranges by area (see full list in original)
Deli: lifting up to 55 lbs; standing and walking with frequent bending and reaching
Cosmetics / Drugstore / General Merchandise: lifting up to 45 lbs (Cosmetics), 15 lbs (Drugs), 50 lbs (GM)
Floral, Gas Station, Produce, Seafood, Service, Shelf Edge: various physical requirements and weight lifting ranges; safety guidelines to follow
Employment Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Retail
Referrals increase your chances of interviewing at H-E-B. Get notified about new jobs in Austin, TX.
#J-18808-Ljbffr