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NISS Program Advisor : NISS Coach
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Inside Higher Ed . The National Institute for Student Success at Georgia State University (NISS) is dedicated to helping colleges and universities identify and resolve institutionally-created barriers to equity and college completion. Through diagnostic services and practitioner-led coaching, collectively known as NISS hightouch services, the Institute enables campus leaders to implement proven student-success systems and data-driven interventions and to enact systemic change to institutional processes and structures. The NISS Program Adviser will support the organization and management of customized support for NISS partner institutions through diagnostic analysis, cohort coaching and individual consulting. The position provides ongoing, personalized attention and program implementation assistance based on each institution’s unique characteristics and challenges. This includes supporting the development and delivery of a customized diagnostic analysis and playbook specific to the partner institution. NISS coaches will also provide consulting services to a variety of institutional clients through regular facilitated working sessions, helping guide peer-to-peer and practitioner-led learning opportunities and discussions around program implementation support, leadership and campus culture, and strategic planning for one or more student success initiatives. Responsibilities
Deliver High-Quality Work Products; accountable for the timely execution of deliverables with a focus on clarity, insight, and strategic value. Insight Development: Analyze qualitative and quantitative data to identify key findings for NISS diagnostic reports and playbook recommendations. Client Engagement and Communication: Serve as a liaison with institutional partners to co-develop customized recommendations, foster stakeholder buy-in, and drive implementation of student success strategies. Present and communicate effectively in internal and external meetings. Co-lead effective meetings (e.g., CSI) with Senior Program Advisors. Assist clients in implementing student success strategies by creating materials tailored to the client’s situation and driving action. Engage and develop relationships with junior client members. Stakeholder Communication: Effectively engage with junior stakeholders, internal and external, to ensure alignment and progress toward shared goals. Feedback Integration: Actively seek and apply feedback from the Associate Director and Senior Analyst to continuously improve work quality and effectiveness. Project Management: Manage multiple concurrent projects involving diverse higher education stakeholders, ensuring milestones are met and outcomes are achieved. Problem Solving: Execute upon analysis and deliverables with high quality; identify and collect required institutional data and synthesize multiple data sources as needed. Propose and execute a structured approach to identify key challenges and make actionable recommendations; anticipate potential challenges and suggest mitigation strategies. Team Development and Teamwork: Use an apprenticeship model to coach and develop team members; meet deadlines and keep SPAs & ADs updated on status; seek feedback and coaching. Collaborate effectively with peers and leadership; contribute to the creation and implementation of the NISS diagnostic analysis and playbook for partner institutions. Lead Diagnostic Lifecycle: Guide institutional partners through onboarding, discovery, refinement, and recommendations. Data Analysis: Analyze institutional data from IPEDS, surveys, and other sources to identify trends and inform decision-making. Diagnostic Reporting: Lead or assist in producing diagnostic reports that highlight key enrollment challenges faced by partner institutions. Strategic Recommendations: Propose actionable changes to improve student progression, retention, and graduation, backed by measurable data. Partner Engagement: Facilitate weekly check-in meetings with institutional partners throughout the diagnostic process. Implementation Planning: Develop detailed implementation plans based on playbook recommendations to support institutional change. Program Documentation: Maintain program files and generate reports on partner learning outcomes and implementation progress. Additional Duties: Perform other related tasks as assigned. Qualifications
Minimum Hiring Qualifications:
Bachelor’s degree and three years of related experience; or a combination of education and related experience. Preferred Hiring Qualifications: Curriculum Development: Collaborate with subject matter experts to design and deliver program content, including seminars and workshops. Program Evaluation: Assess the effectiveness of program activities and produce summary reports on outcomes and events. Relationship Management: Serve as the primary liaison for institutional partners and cohort participants. Research Support: Contribute to research efforts related to NISS programs and initiatives as needed. Location:
Atlanta Campus Open until filled
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NISS Program Advisor : NISS Coach
role at
Inside Higher Ed . The National Institute for Student Success at Georgia State University (NISS) is dedicated to helping colleges and universities identify and resolve institutionally-created barriers to equity and college completion. Through diagnostic services and practitioner-led coaching, collectively known as NISS hightouch services, the Institute enables campus leaders to implement proven student-success systems and data-driven interventions and to enact systemic change to institutional processes and structures. The NISS Program Adviser will support the organization and management of customized support for NISS partner institutions through diagnostic analysis, cohort coaching and individual consulting. The position provides ongoing, personalized attention and program implementation assistance based on each institution’s unique characteristics and challenges. This includes supporting the development and delivery of a customized diagnostic analysis and playbook specific to the partner institution. NISS coaches will also provide consulting services to a variety of institutional clients through regular facilitated working sessions, helping guide peer-to-peer and practitioner-led learning opportunities and discussions around program implementation support, leadership and campus culture, and strategic planning for one or more student success initiatives. Responsibilities
Deliver High-Quality Work Products; accountable for the timely execution of deliverables with a focus on clarity, insight, and strategic value. Insight Development: Analyze qualitative and quantitative data to identify key findings for NISS diagnostic reports and playbook recommendations. Client Engagement and Communication: Serve as a liaison with institutional partners to co-develop customized recommendations, foster stakeholder buy-in, and drive implementation of student success strategies. Present and communicate effectively in internal and external meetings. Co-lead effective meetings (e.g., CSI) with Senior Program Advisors. Assist clients in implementing student success strategies by creating materials tailored to the client’s situation and driving action. Engage and develop relationships with junior client members. Stakeholder Communication: Effectively engage with junior stakeholders, internal and external, to ensure alignment and progress toward shared goals. Feedback Integration: Actively seek and apply feedback from the Associate Director and Senior Analyst to continuously improve work quality and effectiveness. Project Management: Manage multiple concurrent projects involving diverse higher education stakeholders, ensuring milestones are met and outcomes are achieved. Problem Solving: Execute upon analysis and deliverables with high quality; identify and collect required institutional data and synthesize multiple data sources as needed. Propose and execute a structured approach to identify key challenges and make actionable recommendations; anticipate potential challenges and suggest mitigation strategies. Team Development and Teamwork: Use an apprenticeship model to coach and develop team members; meet deadlines and keep SPAs & ADs updated on status; seek feedback and coaching. Collaborate effectively with peers and leadership; contribute to the creation and implementation of the NISS diagnostic analysis and playbook for partner institutions. Lead Diagnostic Lifecycle: Guide institutional partners through onboarding, discovery, refinement, and recommendations. Data Analysis: Analyze institutional data from IPEDS, surveys, and other sources to identify trends and inform decision-making. Diagnostic Reporting: Lead or assist in producing diagnostic reports that highlight key enrollment challenges faced by partner institutions. Strategic Recommendations: Propose actionable changes to improve student progression, retention, and graduation, backed by measurable data. Partner Engagement: Facilitate weekly check-in meetings with institutional partners throughout the diagnostic process. Implementation Planning: Develop detailed implementation plans based on playbook recommendations to support institutional change. Program Documentation: Maintain program files and generate reports on partner learning outcomes and implementation progress. Additional Duties: Perform other related tasks as assigned. Qualifications
Minimum Hiring Qualifications:
Bachelor’s degree and three years of related experience; or a combination of education and related experience. Preferred Hiring Qualifications: Curriculum Development: Collaborate with subject matter experts to design and deliver program content, including seminars and workshops. Program Evaluation: Assess the effectiveness of program activities and produce summary reports on outcomes and events. Relationship Management: Serve as the primary liaison for institutional partners and cohort participants. Research Support: Contribute to research efforts related to NISS programs and initiatives as needed. Location:
Atlanta Campus Open until filled
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