Brown & Brown
Senior Account Manager Employee Benefits (Hybrid)
Brown & Brown, Phoenix, Arizona, United States, 85003
Overview
Senior Account Manager Employee Benefits (Hybrid) at Brown & Brown, Phoenix, Arizona. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Senior Account Manager to join our growing team in Phoenix, Arizona. Responsibilities
Establish, develop and sustain professional relations with internal staff, carriers and clients Service the designated book of business as it relates to marketing, claims, administration and sales Respond to client questions and maintain appropriate correspondence files Meet department guidelines for client retention. Make good and timely decisions that propel our company forward Responsible for the day-to-day account management of client accounts Advise and direct clients on claims issues, administration, benefit plans and federal/state laws such as COBRA, HIPAA, FMLA, ERISA etc Assist with the implementation of benefit plan renewals, benefit changes, new plans and/or new lines of coverage Coordinate with vendors and carriers to confirm dates and times for enrollment meetings and enrollment materials Assist with off-site client meetings, employee communication meetings, enrollment meetings and benefit/wellness fairs Assist AE with client presentations Provide timely updates to client and carrier requests Complete all required forms per Quality Control Adhere to QC policy and procedures Perform required functions with EPIC Set the lead in the Account Management department by example in strong solutions using speed and agility for customer service Consistently achieve results, even under tough circumstances Skills To Be Successful
Minimum 3-5 years of prior group insurance experience required Active, valid driver’s license Proficient in Microsoft Office required Experience with data analysis Strong customer service and interpersonal skills Licenses State of AZ license Health and Accident Teammate Benefits & Total Well-Being
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Insurance We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Account Manager Employee Benefits (Hybrid) at Brown & Brown, Phoenix, Arizona. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Senior Account Manager to join our growing team in Phoenix, Arizona. Responsibilities
Establish, develop and sustain professional relations with internal staff, carriers and clients Service the designated book of business as it relates to marketing, claims, administration and sales Respond to client questions and maintain appropriate correspondence files Meet department guidelines for client retention. Make good and timely decisions that propel our company forward Responsible for the day-to-day account management of client accounts Advise and direct clients on claims issues, administration, benefit plans and federal/state laws such as COBRA, HIPAA, FMLA, ERISA etc Assist with the implementation of benefit plan renewals, benefit changes, new plans and/or new lines of coverage Coordinate with vendors and carriers to confirm dates and times for enrollment meetings and enrollment materials Assist with off-site client meetings, employee communication meetings, enrollment meetings and benefit/wellness fairs Assist AE with client presentations Provide timely updates to client and carrier requests Complete all required forms per Quality Control Adhere to QC policy and procedures Perform required functions with EPIC Set the lead in the Account Management department by example in strong solutions using speed and agility for customer service Consistently achieve results, even under tough circumstances Skills To Be Successful
Minimum 3-5 years of prior group insurance experience required Active, valid driver’s license Proficient in Microsoft Office required Experience with data analysis Strong customer service and interpersonal skills Licenses State of AZ license Health and Accident Teammate Benefits & Total Well-Being
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Insurance We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr