CSC ServiceWorks
Overview
Appliance Service Technician
at
CSC ServiceWorks
– join us to apply for the role. The Appliance Tech provides mechanical repairs to washers and dryers at customer and client locations within their assigned region. The ideal candidate enjoys working independently and has a very strong mechanical aptitude.
Key Responsibilities
Service and Repair: Diagnose, troubleshoot, and repair appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.
Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.
Benefits
Work Life Balance
75% Employer Contribution to Medical, Dental, and Vision insurance
Health Savings Account with Employer Contribution
Year-round Work & Paid Training
Company Paid Life, Short-term, and Long-term Disability Insurance
401k with generous Company Match
Paid Time Off (PTO) & Holiday Pay
Flexible Spending & Health Savings Account
Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
Education Reimbursement Program
Paid employee Referral program
What we’re looking for
Valid Driver's License
Ability to pass pre-employment screening
Basic Plumbing and Electrical knowledge
Previous experience in appliance repair or a related field is preferred.
Good interpersonal and communication skills to interact with customers effectively.
Ability to work independently and manage time efficiently.
Physical stamina and dexterity to handle and maneuver heavy appliances.
Basic computer skills for documentation and communication purposes.
Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)
Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
Minimum Salary USD $22.00/Hr.
Maximum Salary USD $27.00/Hr.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Consumer Services
#J-18808-Ljbffr
at
CSC ServiceWorks
– join us to apply for the role. The Appliance Tech provides mechanical repairs to washers and dryers at customer and client locations within their assigned region. The ideal candidate enjoys working independently and has a very strong mechanical aptitude.
Key Responsibilities
Service and Repair: Diagnose, troubleshoot, and repair appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.
Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.
Benefits
Work Life Balance
75% Employer Contribution to Medical, Dental, and Vision insurance
Health Savings Account with Employer Contribution
Year-round Work & Paid Training
Company Paid Life, Short-term, and Long-term Disability Insurance
401k with generous Company Match
Paid Time Off (PTO) & Holiday Pay
Flexible Spending & Health Savings Account
Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
Education Reimbursement Program
Paid employee Referral program
What we’re looking for
Valid Driver's License
Ability to pass pre-employment screening
Basic Plumbing and Electrical knowledge
Previous experience in appliance repair or a related field is preferred.
Good interpersonal and communication skills to interact with customers effectively.
Ability to work independently and manage time efficiently.
Physical stamina and dexterity to handle and maneuver heavy appliances.
Basic computer skills for documentation and communication purposes.
Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)
Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
Minimum Salary USD $22.00/Hr.
Maximum Salary USD $27.00/Hr.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Consumer Services
#J-18808-Ljbffr