Limelight Hotels
Overview
Limelight Hotels by Aspen One provides authentic and contemporary connections to communities and surrounding adventures. Each Limelight hotel is designed with distinctive style and purpose, creating a sense of place and a point of view. Current locations include Aspen, Snowmass, Denver, and Boulder (opened fall 2025); Ketchum, Idaho; Mammoth, California; and Charleston, South Carolina (coming in 2028). For more information, visit limelighthotels.com. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com, and thelittlenell.com domains. Position Summary
The Guest Service Agent drives guests to and from various local locations per requests from hotel departments. This position assists and supports the front desk as needed and reports to the Front Office Manager. Essential Job Functions / Key Responsibilities
Pick up and deliver guests to various local locations as scheduled by the Front Desk Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests Know about all daily hotel functions, locations, and times for appropriate guest direction Maintain constant communication with Front Desk for itinerary changes and guest requests Check inside and outside of vehicles for cleanliness Clean inside and outside of vehicles when needed Check all essential fluids including oil and brake fluid and check tire pressure Report any problems with the vehicles to the Guest Services Manager Follow baggage tagging procedures and ski storage procedures Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously Maintain a high standard of cleanliness in the Lobby and Luggage storeroom Fill out vehicle maintenance checklists as directed Report all accidents accurately by completing incident reports immediately Assist Front Desk in locating lost baggage through airlines and guest services desk at airports Other duties as assigned Qualifications
Education & Experience Requirements
Must be over 18 years of age A valid driver’s license is required High School Diploma or high school equivalent preferred 1 year of guest/customer service experience preferred Knowledge, Skills & Abilities
Knowledge of hotel fire and safety procedures and ability to assist in emergency and security procedures as directed by management Knowledge of products or services relevant to hotel operations Knowledge of company policies and procedures Proficiency in clear verbal and written communication with team members and customers Ability to work collaboratively to achieve team goals Ability to engage with customers in a positive and helpful manner Ability to drive safely at all times Additional Information
Work Environment & Physical Demands
Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods; squat, kneel and bend Regularly work/drive in adverse weather conditions; exposure to bright sunlight and night driving; may encounter noises and slippery or uneven surfaces Must be able to frequently lift, push, or pull up to 50 lbs Job Benefits
This position is seasonal full-time with eligibility for benefits. Enrollment dates differ across programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass Other company perks The physical demands described are representative of those that must be met to perform the essential functions of the job. Aspen One, Aspen Snowmass, Aspen Ventures, or Aspen Hospitality may provide reasonable accommodations as needed. For accommodation requests during the application process, contact Human Resources at 970-300-7700. Aspen One is an equal opportunity employer. We value inclusion, equity, and diversity and strive to create an inclusive workplace for all. For an overview of Aspen One benefits and compensation, visit www.aspensnowmass.com/employment/benefits-and-perks. Aspen One participates in E-Verify.
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Limelight Hotels by Aspen One provides authentic and contemporary connections to communities and surrounding adventures. Each Limelight hotel is designed with distinctive style and purpose, creating a sense of place and a point of view. Current locations include Aspen, Snowmass, Denver, and Boulder (opened fall 2025); Ketchum, Idaho; Mammoth, California; and Charleston, South Carolina (coming in 2028). For more information, visit limelighthotels.com. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com, and thelittlenell.com domains. Position Summary
The Guest Service Agent drives guests to and from various local locations per requests from hotel departments. This position assists and supports the front desk as needed and reports to the Front Office Manager. Essential Job Functions / Key Responsibilities
Pick up and deliver guests to various local locations as scheduled by the Front Desk Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests Know about all daily hotel functions, locations, and times for appropriate guest direction Maintain constant communication with Front Desk for itinerary changes and guest requests Check inside and outside of vehicles for cleanliness Clean inside and outside of vehicles when needed Check all essential fluids including oil and brake fluid and check tire pressure Report any problems with the vehicles to the Guest Services Manager Follow baggage tagging procedures and ski storage procedures Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously Maintain a high standard of cleanliness in the Lobby and Luggage storeroom Fill out vehicle maintenance checklists as directed Report all accidents accurately by completing incident reports immediately Assist Front Desk in locating lost baggage through airlines and guest services desk at airports Other duties as assigned Qualifications
Education & Experience Requirements
Must be over 18 years of age A valid driver’s license is required High School Diploma or high school equivalent preferred 1 year of guest/customer service experience preferred Knowledge, Skills & Abilities
Knowledge of hotel fire and safety procedures and ability to assist in emergency and security procedures as directed by management Knowledge of products or services relevant to hotel operations Knowledge of company policies and procedures Proficiency in clear verbal and written communication with team members and customers Ability to work collaboratively to achieve team goals Ability to engage with customers in a positive and helpful manner Ability to drive safely at all times Additional Information
Work Environment & Physical Demands
Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods; squat, kneel and bend Regularly work/drive in adverse weather conditions; exposure to bright sunlight and night driving; may encounter noises and slippery or uneven surfaces Must be able to frequently lift, push, or pull up to 50 lbs Job Benefits
This position is seasonal full-time with eligibility for benefits. Enrollment dates differ across programs. Paid Time Off Programs Paid Leave Programs Employee Ski Pass Other company perks The physical demands described are representative of those that must be met to perform the essential functions of the job. Aspen One, Aspen Snowmass, Aspen Ventures, or Aspen Hospitality may provide reasonable accommodations as needed. For accommodation requests during the application process, contact Human Resources at 970-300-7700. Aspen One is an equal opportunity employer. We value inclusion, equity, and diversity and strive to create an inclusive workplace for all. For an overview of Aspen One benefits and compensation, visit www.aspensnowmass.com/employment/benefits-and-perks. Aspen One participates in E-Verify.
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