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Reimagined Parking

Lot Attendant / Valet Parking Attendant

Reimagined Parking, San Jose, California, United States, 95199

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Overview

Position:

Lot Attendant/Valet Location:

San Jose Shifts:

Will Vary Hourly Rate:

$26.33/hour The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant responds quickly to customers’ requests and provides caring interactions with all guests at their assigned location. The role works closely with team members, the Operations Manager, and/or Shift Supervisor to ensure quality and safety standards are met and to adhere to state and local laws. Application Deadline:

7 November 2025 Department:

Operations - Field(OPS001) Location:

I37-355_170 S MARKET ST

Key Responsibilities

Mobilize and coordinate valet process by retrieving keys, assisting guests, loading guest vehicles, and issuing tickets or entering customer information electronically

Foster customer success, happiness, and retention by building rapport, addressing inquiries, and providing directions

Act as a courteous brand ambassador by interfacing with guests, opening doors, and assisting with unloading vehicles

Deploy vehicle safety procedures to direct traffic, barricade positions, park cars, inspect for damage, and report incidents

Support financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue

Meet and greet guests on arrival; assist with unloading as necessary

Retrieve keys, issue tickets, and enter customer information using electronic devices

Park vehicles in appropriate spaces and ensure safe operation of guest vehicles

Inspect vehicles for preexisting damage and record make, model, and location

Assist guests with loading luggage or personal items as needed

Provide excellent customer service, respond to inquiries, and provide directions as needed

Direct traffic, position barricades, and arrange towing services when necessary

Report incidents or claims to the Operations Manager or Shift Lead promptly

Assist in reconciling end-of-shift revenue against ticket distribution if required

Communicate professionally with guests, clients, and teammates

Skills, Knowledge and Expertise

At least 18 years of age

Valid driver’s license

Ability to operate manual transmission vehicles (stick shift)

Excellent customer service and communication skills

Ability to verbally communicate with guests

Acceptable driving record and motor vehicle report (MVR)

Ability to learn quickly and make sound decisions in fast-paced environments

Ability to operate guests’ vehicles requiring normal coordination, including eye-hand and hand-foot coordination

Ability to move between valet stand and cars for extended periods

Previous valet experience preferred

Benefits join our team and enjoy an outstanding benefits package, including:

Full Time Only

Generous Paid Time Off: 10 days of PTO plus 8 holidays

Comprehensive Health Plans: Medical, Dental, and Vision coverage

Life and Disability Insurance: Company-paid basic life and Short-Term Disability

401(k) Plan: Employer match with immediate vesting

Employee Assistance Program: Behavioral health support

Parental and Caregiver Leave

Note:

This description reflects the position and is not intended to be an exhaustive list of duties. EEO statements and local compliance considerations are in effect where applicable.

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