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ECS

Business Analyst

ECS, Quantico, Virginia, United States, 22134

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ECS . ECS is seeking a highly skilled and motivated Business Analyst to help define and steer solutions and process improvements for our customers and teams. This position is contingent upon additional funding. The scope of this program is to enhance enterprise IT services and solutions for our FBI customer to provide best-in-class end-user support. The ideal candidate will be a fast learner, able to effectively engage resources and work across teams to decompose large, complex problems into workable solutions. An aptitude for learning and strategic planning, and the ability to effectively communicate at all levels of the organization, are a must. Responsibilities

Interacting with stakeholders including the federal government unit representatives, governance, and ECS service desk, operations, and engineering teams to understand the needs of end users and the enterprise Develop presentation materials for executive-level briefings to explain program, status, issues, requirements, justification and impact of proposed resourcing Collaborate with Configuration Management to audit Jira, provide quality assurance support to ensure proper linkages and entries, and collaborate with the team to resolve issues Collaborate with other teams to understand how production system changes may affect development and testing efforts Decomposing functional requirements into appropriate Kanban cards or scrum units (e.g., Epics, Features, User Stories) Develop acceptance test criteria (ATC) as appropriate to fully validate delivered functionality Facilitate scrum ceremonies and improve Agile practices throughout iterative releases Coordinate monthly/sprint reporting and communication Support continuous innovation by implementing best practices to improve technology, tools, and processes to increase team efficiency and technical execution Track, communicate, and report on issues and risks using reporting guidelines Train end users on new solutions and processes Required Skills

US citizenship with Top Secret clearance 5+ years' experience analyzing and documenting complex systems and applications Experience maintaining a backlog for an Agile/Scrum team Experience collaborating with customer representatives, program management, and quality managers to define and document requirements in small increments Experience decomposing features into user stories Experience writing Acceptance Criteria for user stories to define system functionality Demonstrated multi-tasking ability, problem solving skills, and a consistent record of on time delivery and customer service Excellent written and oral communication skills Demonstrated aptitude for working in a fast-paced, dynamic, matrixed work environment Ability to elicit and shape work requirements, as well as decompose complex challenges into actionable plans based on an understanding of higher-level objectives Excellent communication, collaboration, and relationship-building skills, including customer and employee engagement and the ability to translate complex technical concepts into plain English Desired Skills

Bachelor\'s degree in Science or a related field preferred Experience supporting the US Department of Justice or scientific laboratories Experience in project management or managing a scrum team Working knowledge of Jira and Microsoft products including the Office Suite and Teams Ability to conduct solution demonstrations to the client in a large group setting Demonstrated experience successfully leading, planning, initiating, coordinating, and executing special projects and programs of varying scope and complexity Expertise effectively interacting with personnel involved in policy, technical, operational, and program management work Experience advising on policy and program requirements, including options for implementation and/or change Experience implementing corrective actions Experience supporting Operations and Maintenance (O&M) functions Business process analysis ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

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