AAA - CSAA Insurance Group
Senior Manager, Innovation Design & Research - Remote
AAA - CSAA Insurance Group, West, Mississippi, United States, 39192
Employer Industry:
Insurance
Why consider this job opportunity:
Opportunity for a performance bonus and a comprehensive total compensation package
Flexible working options available, including remote, hybrid, or in-person arrangements
Opportunity for career advancement and skill development in a supportive environment
Engage in innovative projects that shape the future of user interaction in the insurance industry
Be part of a mission-driven organization focused on community service and inclusion
What to Expect (Job Responsibilities):
Shape the innovation design and research approach by anticipating future technologies and user expectations
Lead design and research workstreams, ensuring initiatives deliver human-centered experiences
Conduct ethnographic research, usability testing, and trend analysis to identify unmet needs
Facilitate workshops and executive showcases, translating design insights into clear narratives
Manage and mentor direct reports, fostering a culture of creativity and continuous learning
What is Required (Qualifications):
Bachelor’s degree required
10+ years of experience in design consulting or UX design
Significant experience in UX, interaction, or product design with a strong portfolio
Proven ability to translate research and business strategy into customer-centric solutions
Exceptional communication and presentation skills for diverse audiences
How to Stand Out (Preferred Qualifications):
Master of Science (M.S.) or Master of Arts (M.A.) in Human-Computer Interaction (HCI), Interaction Design, or User Experience Design
Strong background in property and casualty insurance or financial services
Familiarity with human-centered design, AI/automation, and digital transformation approaches
Expertise in service design and process design
#Insurance #UserExperience #Innovation #RemoteWork #CareerGrowth
#J-18808-Ljbffr
Insurance
Why consider this job opportunity:
Opportunity for a performance bonus and a comprehensive total compensation package
Flexible working options available, including remote, hybrid, or in-person arrangements
Opportunity for career advancement and skill development in a supportive environment
Engage in innovative projects that shape the future of user interaction in the insurance industry
Be part of a mission-driven organization focused on community service and inclusion
What to Expect (Job Responsibilities):
Shape the innovation design and research approach by anticipating future technologies and user expectations
Lead design and research workstreams, ensuring initiatives deliver human-centered experiences
Conduct ethnographic research, usability testing, and trend analysis to identify unmet needs
Facilitate workshops and executive showcases, translating design insights into clear narratives
Manage and mentor direct reports, fostering a culture of creativity and continuous learning
What is Required (Qualifications):
Bachelor’s degree required
10+ years of experience in design consulting or UX design
Significant experience in UX, interaction, or product design with a strong portfolio
Proven ability to translate research and business strategy into customer-centric solutions
Exceptional communication and presentation skills for diverse audiences
How to Stand Out (Preferred Qualifications):
Master of Science (M.S.) or Master of Arts (M.A.) in Human-Computer Interaction (HCI), Interaction Design, or User Experience Design
Strong background in property and casualty insurance or financial services
Familiarity with human-centered design, AI/automation, and digital transformation approaches
Expertise in service design and process design
#Insurance #UserExperience #Innovation #RemoteWork #CareerGrowth
#J-18808-Ljbffr