DSV - Global Transport and Logistics
Quality Assurance Manager, North America QHSE, Air & Sea US
DSV - Global Transport and Logistics, Itasca, Illinois, United States, 60143
Quality Assurance Manager, North America QHSE, Air & Sea US
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Summary The Quality Assurance Manager is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. The role includes implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards.
Duties And Responsibilities
Train & implement ISO 9001, ISO 45001, ISO 14001 requirements for DSV locations within area of responsibility (AR).
Perform internal QHSE audits according to the regional audit plan.
Perform external supplier audits as needed.
Perform periodic quality, health, safety & environmental (QHSE) gap analysis in AR & engage local QHSE agents in the AR as needed if performance is not being met.
Conduct incident/accident investigations as needed and ensure effectiveness of corrective actions.
Provide guidance to the AR on the requirements of identifying and implementing local HSE laws and monitor that compliance has been achieved.
Coordinate environmental activities with local QHSE agents, including collection of Eco-Consumption data, implementing local sustainability campaigns, review and communication of key environmental documents to ensure ISO 14001 compliance.
Continuously identify and evaluate Customer/Industry requirements.
Support customer audits for the AR.
Cross-functional root cause/corrective action problem solving.
Authority to stop work when deemed unsafe within AR.
Ability to communicate openly, effectively and confidently.
Robust time management and decision-making skills.
Capable of building relationships across different functions.
Ability to travel domestically 20-30% within AR.
Educational Background / Work Experience
A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required. A Master's degree may be preferred.
A minimum of 5-7 years of experience in quality assurance in the transportation and logistics industry is usually required.
Experience managing audits and implementing corrective actions is preferred.
Skills & Competencies
Strong knowledge of quality assurance principles, practices, and methodologies.
Excellent analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Strong organizational and project management skills.
Knowledge of regulatory requirements and industry standards related to transportation and logistics.
Supervisory Responsibilities
The Quality Assurance Manager may supervise a team of quality assurance professionals.
Preferred Qualifications
Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).
Experience with ISO 9001 or other quality management systems.
Experience with Lean Six Sigma methodologies.
Language Skills
Fluent in English (oral and written).
Computer Literacy
Proficiency in Microsoft Office suite, as well as experience with quality management software or other relevant tools.
Employment Details
At-will employment. DSv Air & Sea Inc. employees are hired for an undefined period of time as at-will employees.
Base pay range: $69,000 - $93,000 annual. Location may be reporting to a DSV office location in the USA West Coast.
Equal Opportunity Employer DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
About DSV DSV – Global transport and logistics. Read more at www.dsv.com
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Summary The Quality Assurance Manager is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. The role includes implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards.
Duties And Responsibilities
Train & implement ISO 9001, ISO 45001, ISO 14001 requirements for DSV locations within area of responsibility (AR).
Perform internal QHSE audits according to the regional audit plan.
Perform external supplier audits as needed.
Perform periodic quality, health, safety & environmental (QHSE) gap analysis in AR & engage local QHSE agents in the AR as needed if performance is not being met.
Conduct incident/accident investigations as needed and ensure effectiveness of corrective actions.
Provide guidance to the AR on the requirements of identifying and implementing local HSE laws and monitor that compliance has been achieved.
Coordinate environmental activities with local QHSE agents, including collection of Eco-Consumption data, implementing local sustainability campaigns, review and communication of key environmental documents to ensure ISO 14001 compliance.
Continuously identify and evaluate Customer/Industry requirements.
Support customer audits for the AR.
Cross-functional root cause/corrective action problem solving.
Authority to stop work when deemed unsafe within AR.
Ability to communicate openly, effectively and confidently.
Robust time management and decision-making skills.
Capable of building relationships across different functions.
Ability to travel domestically 20-30% within AR.
Educational Background / Work Experience
A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required. A Master's degree may be preferred.
A minimum of 5-7 years of experience in quality assurance in the transportation and logistics industry is usually required.
Experience managing audits and implementing corrective actions is preferred.
Skills & Competencies
Strong knowledge of quality assurance principles, practices, and methodologies.
Excellent analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Strong organizational and project management skills.
Knowledge of regulatory requirements and industry standards related to transportation and logistics.
Supervisory Responsibilities
The Quality Assurance Manager may supervise a team of quality assurance professionals.
Preferred Qualifications
Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).
Experience with ISO 9001 or other quality management systems.
Experience with Lean Six Sigma methodologies.
Language Skills
Fluent in English (oral and written).
Computer Literacy
Proficiency in Microsoft Office suite, as well as experience with quality management software or other relevant tools.
Employment Details
At-will employment. DSv Air & Sea Inc. employees are hired for an undefined period of time as at-will employees.
Base pay range: $69,000 - $93,000 annual. Location may be reporting to a DSV office location in the USA West Coast.
Equal Opportunity Employer DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
About DSV DSV – Global transport and logistics. Read more at www.dsv.com
#J-18808-Ljbffr