Inside Higher Ed
Student Financial Management Counselor
Inside Higher Ed, Atlanta, Georgia, United States, 30383
Overview
Be among the first 25 applicants at Dunwoody Campus. We are seeking 1 Student Financial Management Counselor (SFMC) to serve in our Student Financial Management Center at the Dunwoody campus. The SFMC is primarily responsible for providing financial counseling to students, parents, and the university community about the financial aid process, financial aid eligibility requirements, and student account policies by conducting financial management workshops, seminars, and other outreach activities. This position provides excellent customer service in a high-volume environment which includes in-person visits and phone inquiries. What makes the Student Financial Management Center a great place
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc. A knowledge-sharing organization that works collaboratively with a variety of partners. Professional development opportunity and mentorship A rapidly growing center within an academic setting Duties Include
Conducts community outreach efforts, including financial management workshops and orientation presentations, as well as conducting calling campaigns to students, parents, other University staff, and community organizations. Serves as a tier 2 resource to students, parents, colleagues, and the university community regarding complex financial aid and student account issues via phone and in-person, by federal, state, Board of Regents, and institutional regulations. Investigates and provides solutions regarding financial aid and student account customer issues. Assists in awarding financial aid according to program regulations, such as HOPE, federal direct loans, federal Perkins loans. Reviews the accuracy of financial aid applications and verifies application information with supporting documentation. Collects money owed to the University using telephone and mail collection techniques to meet enrollment and retention objectives set by management. Evaluates financial circumstances to determine appropriate student account payment options. Counsels students on a variety of enrollment management issues, including all aspects from orientation to enrollment and after, including but not limited to admissions, registration, and academic records. Qualifications
Minimum Hiring Qualifications: Bachelor\'s degree and two years of experience; or combination of education and related experience. Location: Atlanta Campus Open until filled College/Business Unit: Provost & VP Academic Affairs Job Posting: 10/08/25, 1:53:49 PM
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Be among the first 25 applicants at Dunwoody Campus. We are seeking 1 Student Financial Management Counselor (SFMC) to serve in our Student Financial Management Center at the Dunwoody campus. The SFMC is primarily responsible for providing financial counseling to students, parents, and the university community about the financial aid process, financial aid eligibility requirements, and student account policies by conducting financial management workshops, seminars, and other outreach activities. This position provides excellent customer service in a high-volume environment which includes in-person visits and phone inquiries. What makes the Student Financial Management Center a great place
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc. A knowledge-sharing organization that works collaboratively with a variety of partners. Professional development opportunity and mentorship A rapidly growing center within an academic setting Duties Include
Conducts community outreach efforts, including financial management workshops and orientation presentations, as well as conducting calling campaigns to students, parents, other University staff, and community organizations. Serves as a tier 2 resource to students, parents, colleagues, and the university community regarding complex financial aid and student account issues via phone and in-person, by federal, state, Board of Regents, and institutional regulations. Investigates and provides solutions regarding financial aid and student account customer issues. Assists in awarding financial aid according to program regulations, such as HOPE, federal direct loans, federal Perkins loans. Reviews the accuracy of financial aid applications and verifies application information with supporting documentation. Collects money owed to the University using telephone and mail collection techniques to meet enrollment and retention objectives set by management. Evaluates financial circumstances to determine appropriate student account payment options. Counsels students on a variety of enrollment management issues, including all aspects from orientation to enrollment and after, including but not limited to admissions, registration, and academic records. Qualifications
Minimum Hiring Qualifications: Bachelor\'s degree and two years of experience; or combination of education and related experience. Location: Atlanta Campus Open until filled College/Business Unit: Provost & VP Academic Affairs Job Posting: 10/08/25, 1:53:49 PM
#J-18808-Ljbffr