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The Salvation Army USA Central Territory

Food Pantry Coordinator

The Salvation Army USA Central Territory, Grand Rapids, Michigan, us, 49528

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Position Summary The Food Pantry Coordinator is responsible for serving clients and coordinating the daily functions of the food pantry operation. In addition to client services, this role oversees food pantry volunteers and participates in community collaborations.

Essential Responsibilities

Meets with food pantry applicants; assists with application processes; assesses needs for food

Assist in the food acquisition process, handling, and stocking.

Accommodate the scheduling needs of all participants as available and appropriate.

Coordinate product ordering and spending.

Maintains working relationships with community agencies.

Uses electronic database to enter, retrieve, and maintain accurate client records per protocols, monitors fund balances, and requests funding as appropriate.

Serves as liaison; represents The Salvation Army at community meetings.

Coordinate and oversee food pantry volunteers.

Coordinate seasonal programs as assigned, including the application process.

Organizes seasonal in‑kind drives and distributions.

Fulfills ad hoc and periodic survey requests, and provides information needed for reports to administration.

Perform other duties as assigned.

Additional Responsibilities

Assist with Angel Tree Campaign, to include:

Sign‑ups

Approving applications

Assigning distribution times

Maintain the database

Oversee online registries and emailing thank you notes.

Assist in managing gift donations.

Qualifications Education/Experience

Associate degree in a related field required (minimum), or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

1 or more years in direct service field.

Experience working with low‑income populations, preferred.

Skills, Knowledge & Abilities

Adhere to The Salvation Army Social Services Code of Ethics.

Understand and adhere to professional boundaries within and outside of the organization.

Maintain strict client confidentiality.

Demonstrate a continued effort to increase self‑awareness and to better understand other cultures and issues of social justice and promote racial understanding and reconciliation.

Complete Caseworker Certification Program within 120 days of hire.

Computer Skills

Proficient in Microsoft Office 365

Working knowledge of TEAMS and SharePoint

Willingness to learn new software as needed

Certificates and Licenses

Complete Safe From Harm training, and keep current as needed

Must have and maintain a current valid driver’s license and pass the Salvation Army Motor Vehicle Record check (MVR)

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