NBT Bank
Overview
Senior Commercial Workout Officer at NBT Bank. Responsible for managing a portfolio of high-risk C&I, CRE and Business Banking relationships, including the most complex cases and larger exposures. Analyze assigned relationships, evaluate information from multiple sources, and develop solutions to mitigate loss to the Bank and reduce non-performing assets. Develop and maintain strong borrower relationships, negotiate complex restructurings and loan agreements, implement plans (including exit strategies), and ensure regulatory compliance. Identify and refer accounts for liquidation and/or legal action when necessary, and oversee related processes to maximize recovery while controlling expenses.
Education and Experience
Bachelor's Degree or equivalent education and experience 15 years of combined commercial lending/commercial workout experience, with at least 5 years of commercial workout experience preferred
Skills and Abilities
Comprehensive and advanced understanding of Commercial Lending, credit and collateral analysis Extensive knowledge of business collection laws and regulations and understanding of state requirements where the Bank does business Strong credit skills, including the ability to analyze all levels of financial statements Thorough knowledge of requirements for handling problem loans under SBA, FSA, USDA or other government guaranty programs Strong negotiation skills to implement and execute a workout plan and gain borrower cooperation Strong judgment and organizational skills Effective communication skills, both written and verbal Ability to manage multiple cases, work under pressure, and work independently with minimal supervision
Unique Job Characteristics and Requirements
Some travel required Working nights and weekends may be required on occasion
Tasks Performed
45% Shadow Account Management: Work with the commercial lending team on high-risk line-handled loan relationships to prevent deterioration. Provide advice and consultation to the commercial lending team, credit administration, borrowers, participant lenders, legal counsel and third-party vendors. Identify risk early and implement a comprehensive workout strategy. 45% Asset Quality Remediation: Manage the highest risk commercial loans (non-accruals, foreclosures, liquidations, bankruptcies, ORE). Collaborate with internal peers and third-party vendors to develop and implement workout strategies to improve asset quality metrics (criticized, delinquency, non-accrual, ORE, loss and recoveries). 5% Disposition of acquired assets: Maintain, market, and manage disposition of other assets, including foreclosed real estate (OREO). 5% Other duties as assigned.
Physical Requirements
Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move objects up to 10 lbs
Why Work at NBT
At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community.
Wellbeing
We value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements.
Community Involvement
NBT supports community involvement through volunteer service and charitable partnerships.
Culture
NBT fosters a workplace where every voice matters and every team member feels empowered to contribute.
Career Development
NBТ provides development programs and tools to help you reach your full potential.
Total Rewards
Competitive compensation, comprehensive benefits and performance-based incentives.
Business Stability
NBT has a long-standing reputation and growth plan.
Benefits
Benefits for Full-Time Employees:
Generous PTO, parental leave, comprehensive medical coverage with HSA contributions, dental and vision, FSAs, employer-paid disability and life insurance, voluntary benefits, retirement plans with 401(k) matching and pension, adoption assistance, tuition reimbursement, EAP, and financial planning resources.
Benefits for Part-Time Employees Working 20+ Hours/Week:
Medical coverage with HSA contributions and paid parental leave.
Benefits for All Part-Time Employees:
401(k) with employer matching, Roth option, pension eligibility for eligible hours, paid sick and safe leave, EAP and financial planning resources.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor employment visas at this time.
Location: Buffalo, NY
Note: This description reflects the current responsibilities and requirements and may be subject to change.
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Senior Commercial Workout Officer at NBT Bank. Responsible for managing a portfolio of high-risk C&I, CRE and Business Banking relationships, including the most complex cases and larger exposures. Analyze assigned relationships, evaluate information from multiple sources, and develop solutions to mitigate loss to the Bank and reduce non-performing assets. Develop and maintain strong borrower relationships, negotiate complex restructurings and loan agreements, implement plans (including exit strategies), and ensure regulatory compliance. Identify and refer accounts for liquidation and/or legal action when necessary, and oversee related processes to maximize recovery while controlling expenses.
Education and Experience
Bachelor's Degree or equivalent education and experience 15 years of combined commercial lending/commercial workout experience, with at least 5 years of commercial workout experience preferred
Skills and Abilities
Comprehensive and advanced understanding of Commercial Lending, credit and collateral analysis Extensive knowledge of business collection laws and regulations and understanding of state requirements where the Bank does business Strong credit skills, including the ability to analyze all levels of financial statements Thorough knowledge of requirements for handling problem loans under SBA, FSA, USDA or other government guaranty programs Strong negotiation skills to implement and execute a workout plan and gain borrower cooperation Strong judgment and organizational skills Effective communication skills, both written and verbal Ability to manage multiple cases, work under pressure, and work independently with minimal supervision
Unique Job Characteristics and Requirements
Some travel required Working nights and weekends may be required on occasion
Tasks Performed
45% Shadow Account Management: Work with the commercial lending team on high-risk line-handled loan relationships to prevent deterioration. Provide advice and consultation to the commercial lending team, credit administration, borrowers, participant lenders, legal counsel and third-party vendors. Identify risk early and implement a comprehensive workout strategy. 45% Asset Quality Remediation: Manage the highest risk commercial loans (non-accruals, foreclosures, liquidations, bankruptcies, ORE). Collaborate with internal peers and third-party vendors to develop and implement workout strategies to improve asset quality metrics (criticized, delinquency, non-accrual, ORE, loss and recoveries). 5% Disposition of acquired assets: Maintain, market, and manage disposition of other assets, including foreclosed real estate (OREO). 5% Other duties as assigned.
Physical Requirements
Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move objects up to 10 lbs
Why Work at NBT
At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community.
Wellbeing
We value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements.
Community Involvement
NBT supports community involvement through volunteer service and charitable partnerships.
Culture
NBT fosters a workplace where every voice matters and every team member feels empowered to contribute.
Career Development
NBТ provides development programs and tools to help you reach your full potential.
Total Rewards
Competitive compensation, comprehensive benefits and performance-based incentives.
Business Stability
NBT has a long-standing reputation and growth plan.
Benefits
Benefits for Full-Time Employees:
Generous PTO, parental leave, comprehensive medical coverage with HSA contributions, dental and vision, FSAs, employer-paid disability and life insurance, voluntary benefits, retirement plans with 401(k) matching and pension, adoption assistance, tuition reimbursement, EAP, and financial planning resources.
Benefits for Part-Time Employees Working 20+ Hours/Week:
Medical coverage with HSA contributions and paid parental leave.
Benefits for All Part-Time Employees:
401(k) with employer matching, Roth option, pension eligibility for eligible hours, paid sick and safe leave, EAP and financial planning resources.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor employment visas at this time.
Location: Buffalo, NY
Note: This description reflects the current responsibilities and requirements and may be subject to change.
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