Corewell Health
Program Manager Graduate Medical Education
Corewell Health, Royal Oak, Michigan, United States, 48073
Job Summary
Partners with the physician Program Director to manage the Graduate Medical Education (GME) Program according to the standards of the applicable accreditation agency and Corewell Health GME Leadership. The Manager's leadership role is critical to the success of the program, overseeing day‑to‑day operations and the personnel needs of trainees. He/she serves as liaison between residents, fellows, faculty and other staff, and the accrediting agency, spearheading annual recruitment, program orientation, academic file maintenance, rotation scheduling, evaluation promotion, duty hour reporting, didactic scheduling, exam proctoring, graduation arrangements, accreditation reporting and site visits, and alumni communication. The Program Manager demonstrates initiative, resourcefulness and strong organization, using all available system resources to manage the training program. He/she interacts with national accrediting bodies, professional and teaching hospitals, and Corewell Health affiliates to develop collaborative processes and procedures across multiple entities. The Program Manager partners with the Program Director in accreditation, educational programming and in managing residents and fellows, while maintaining strict confidentiality and working with minimal supervision. Essential Functions
Accreditation
1. Partner with the Program Director to obtain and maintain accreditation, resolving any threats to accreditation. 2. Demonstrate expert knowledge of all accreditation requirements of ACGME, AOA and/or CPME, fostering awareness and compliance; maintain documentation of compliance. 3. Provide accurate annual program reports and submit periodic updates to ACGME’s Accreditation Data System (ADS). 4. Solicit and monitor completion of ACGME Annual Resident & Faculty Surveys. 5. Support development and reporting of ACGME Self‑Studies. 6. Prepare for program accreditation site visits. 7. Work with the GME Office to prepare for ACGME Clinical Learning Environment Review (CLER) site visits. 8. Serve as expert on all accreditation and related governmental requirements; create and maintain files, records, reports and other documentation. 9. Stay informed of developments in the field, attend meetings & conferences and read pertinent literature. Annual Recruitment & Orientation
1. Partner with the Program Director in developing recruitment policies, strategies and materials. 2. Maintain program recruiting websites (FREIDA Online, AMA Residency and Fellowship Database, www.beaumont.edu). 3. Support recruitment fairs and career interest activities. 4. Use the AAMC’s ERAS software to manage applications and participate in screening. 5. Manage the annual interview process, including invitations, logistics and post‑interview correspondence. 6. Provide input into candidate ranking decisions. 7. Use the NRMP or other matching services to submit rank lists. 8. Initiate and maintain communication for onboarding matched applicants. 9. Organize, schedule and lead program orientation for incoming residents/fellows. 10. Provide logistical support and orientation to visiting residents and fellows throughout the year. Program Management
1. Plan and coordinate conferences, didactics, events, courses and seminars; schedule speakers and distribute agendas. 2. Participate in developing Educational Goals & Objectives, program manuals, policies and procedures. 3. Assist in developing rotation and call schedules. 4. Assist in developing and executing contracts and Program Letters of Agreement with external institutions; facilitate off‑site rotations. 5. Maintain program and resident data in the Resident Data Management System (New Innovations). 6. Monitor and report on duty hour compliance. 7. Disseminate, promote, collect, and aggregate monthly evaluations of residents/fellows, faculty and rotations. 8. Collect data for semiannual Clinical Competency Committee meetings and enter milestone results into the ACGME database. 9. Schedule and prepare material for semiannual trainee evaluations. 10. Collect and report data for the Program Evaluation Committee; develop the Annual Program Evaluation & Improvement Plan. 11. Maintain budget within authorized limits; prepare financial reports and reimbursements. 12. Respond independently to internal and external requests for trainee and program information. 13. Maintain effective communication with residents, fellows and physicians, using appropriate formal methods. 14. Maintain the alumni database. 15. Exhibit initiative to improve services, generate ideas, identify and implement new methods. 16. Participate in design, development or evaluation of instructional materials, methods, courses or programs. 17. Mentor new Program Managers. 18. Represent the Program Director within prescribed limits of authority and alert the Director to potential issues. Supervises Residents/Fellows (Non‑Clinical)
1. Participate in assessment of resident/fellow professionalism and manage attendance records. 2. Ensure resident compliance with program requirements and resolve issues as they arise. 3. Serve as frontline resource for resident/fellow wellness. 4. Track time‑off requests. 5. Monitor approval and use of education funds. 6. Monitor certification and licensure requirements. 7. Ensure compliance with immigration regulations. 8. Collect and distribute letters of recommendation for graduates. General Duties
1. Liaison between the GME Office, department and hospital administrative offices and the program. 2. Analyze information and create reports. 3. Receive and screen visitors, calls and emails; compose and distribute correspondence, agendas and reports; schedule meetings. 4. Establish collaborative relationships with other programs and departments. 5. Participate in continuous professional development. 6. Lead professional development to share knowledge with Corewell Health colleagues. 7. Seek and respond to customer feedback. 8. Promote service excellence principles and leadership behaviors. 9. Participate actively in institutional initiatives, meetings and committee work. 10. Serve as a cost‑effective steward of resources and seek ways to improve quality. 11. Perform additional duties as assigned. Qualifications
Required
Bachelor's Degree in healthcare, education, business or related field, or a combination of education and significant medical education experience. Preferred
3+ years of recent progressive responsibility in an educational, medical, office or service environment; graduate medical education experience. Completion of CRT‑Training Administrators of Graduate Medical Education (TAGME) upon hire. About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and community. We are committed to cultivating and investing in you. Our top‑notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission: to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. Benefits
Comprehensive benefits package to support financial, health and work/life balance goals. On‑demand pay program powered by Payactiv. Discount directory with deals on restaurants, phone plans, spas and more. Optional identity‑theft protection, home and auto insurance, pet insurance. Traditional and Roth retirement options with service contribution and match savings. Location & Details
Primary Location
– Farmington Hills Hospital, 28050 Grand River Ave – Farmington Hills Department
– Graduate Medical Educ – CHE GME North – Farmington Hills Employment Type
– Full time Shift
– Day (United States of America) Weekly Scheduled Hours
– 40 Hours of Work
– 8 a.m. – 4:30 p.m. Days Worked
– Monday to Friday Equal Employment Opportunity
Corewell Health is committed to providing a safe environment for all team members, patients, visitors and the community. We require a drug‑free workplace and compliance with vaccine requirements for on‑site or hybrid work. We provide reasonable accommodations for disabilities, pregnancy or sincerely held religious beliefs. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status or any other legally protected category. We invite those who share our commitment to equity to join our team. For assistance with the application process, please call 616.486.7447.
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Partners with the physician Program Director to manage the Graduate Medical Education (GME) Program according to the standards of the applicable accreditation agency and Corewell Health GME Leadership. The Manager's leadership role is critical to the success of the program, overseeing day‑to‑day operations and the personnel needs of trainees. He/she serves as liaison between residents, fellows, faculty and other staff, and the accrediting agency, spearheading annual recruitment, program orientation, academic file maintenance, rotation scheduling, evaluation promotion, duty hour reporting, didactic scheduling, exam proctoring, graduation arrangements, accreditation reporting and site visits, and alumni communication. The Program Manager demonstrates initiative, resourcefulness and strong organization, using all available system resources to manage the training program. He/she interacts with national accrediting bodies, professional and teaching hospitals, and Corewell Health affiliates to develop collaborative processes and procedures across multiple entities. The Program Manager partners with the Program Director in accreditation, educational programming and in managing residents and fellows, while maintaining strict confidentiality and working with minimal supervision. Essential Functions
Accreditation
1. Partner with the Program Director to obtain and maintain accreditation, resolving any threats to accreditation. 2. Demonstrate expert knowledge of all accreditation requirements of ACGME, AOA and/or CPME, fostering awareness and compliance; maintain documentation of compliance. 3. Provide accurate annual program reports and submit periodic updates to ACGME’s Accreditation Data System (ADS). 4. Solicit and monitor completion of ACGME Annual Resident & Faculty Surveys. 5. Support development and reporting of ACGME Self‑Studies. 6. Prepare for program accreditation site visits. 7. Work with the GME Office to prepare for ACGME Clinical Learning Environment Review (CLER) site visits. 8. Serve as expert on all accreditation and related governmental requirements; create and maintain files, records, reports and other documentation. 9. Stay informed of developments in the field, attend meetings & conferences and read pertinent literature. Annual Recruitment & Orientation
1. Partner with the Program Director in developing recruitment policies, strategies and materials. 2. Maintain program recruiting websites (FREIDA Online, AMA Residency and Fellowship Database, www.beaumont.edu). 3. Support recruitment fairs and career interest activities. 4. Use the AAMC’s ERAS software to manage applications and participate in screening. 5. Manage the annual interview process, including invitations, logistics and post‑interview correspondence. 6. Provide input into candidate ranking decisions. 7. Use the NRMP or other matching services to submit rank lists. 8. Initiate and maintain communication for onboarding matched applicants. 9. Organize, schedule and lead program orientation for incoming residents/fellows. 10. Provide logistical support and orientation to visiting residents and fellows throughout the year. Program Management
1. Plan and coordinate conferences, didactics, events, courses and seminars; schedule speakers and distribute agendas. 2. Participate in developing Educational Goals & Objectives, program manuals, policies and procedures. 3. Assist in developing rotation and call schedules. 4. Assist in developing and executing contracts and Program Letters of Agreement with external institutions; facilitate off‑site rotations. 5. Maintain program and resident data in the Resident Data Management System (New Innovations). 6. Monitor and report on duty hour compliance. 7. Disseminate, promote, collect, and aggregate monthly evaluations of residents/fellows, faculty and rotations. 8. Collect data for semiannual Clinical Competency Committee meetings and enter milestone results into the ACGME database. 9. Schedule and prepare material for semiannual trainee evaluations. 10. Collect and report data for the Program Evaluation Committee; develop the Annual Program Evaluation & Improvement Plan. 11. Maintain budget within authorized limits; prepare financial reports and reimbursements. 12. Respond independently to internal and external requests for trainee and program information. 13. Maintain effective communication with residents, fellows and physicians, using appropriate formal methods. 14. Maintain the alumni database. 15. Exhibit initiative to improve services, generate ideas, identify and implement new methods. 16. Participate in design, development or evaluation of instructional materials, methods, courses or programs. 17. Mentor new Program Managers. 18. Represent the Program Director within prescribed limits of authority and alert the Director to potential issues. Supervises Residents/Fellows (Non‑Clinical)
1. Participate in assessment of resident/fellow professionalism and manage attendance records. 2. Ensure resident compliance with program requirements and resolve issues as they arise. 3. Serve as frontline resource for resident/fellow wellness. 4. Track time‑off requests. 5. Monitor approval and use of education funds. 6. Monitor certification and licensure requirements. 7. Ensure compliance with immigration regulations. 8. Collect and distribute letters of recommendation for graduates. General Duties
1. Liaison between the GME Office, department and hospital administrative offices and the program. 2. Analyze information and create reports. 3. Receive and screen visitors, calls and emails; compose and distribute correspondence, agendas and reports; schedule meetings. 4. Establish collaborative relationships with other programs and departments. 5. Participate in continuous professional development. 6. Lead professional development to share knowledge with Corewell Health colleagues. 7. Seek and respond to customer feedback. 8. Promote service excellence principles and leadership behaviors. 9. Participate actively in institutional initiatives, meetings and committee work. 10. Serve as a cost‑effective steward of resources and seek ways to improve quality. 11. Perform additional duties as assigned. Qualifications
Required
Bachelor's Degree in healthcare, education, business or related field, or a combination of education and significant medical education experience. Preferred
3+ years of recent progressive responsibility in an educational, medical, office or service environment; graduate medical education experience. Completion of CRT‑Training Administrators of Graduate Medical Education (TAGME) upon hire. About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and community. We are committed to cultivating and investing in you. Our top‑notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission: to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. Benefits
Comprehensive benefits package to support financial, health and work/life balance goals. On‑demand pay program powered by Payactiv. Discount directory with deals on restaurants, phone plans, spas and more. Optional identity‑theft protection, home and auto insurance, pet insurance. Traditional and Roth retirement options with service contribution and match savings. Location & Details
Primary Location
– Farmington Hills Hospital, 28050 Grand River Ave – Farmington Hills Department
– Graduate Medical Educ – CHE GME North – Farmington Hills Employment Type
– Full time Shift
– Day (United States of America) Weekly Scheduled Hours
– 40 Hours of Work
– 8 a.m. – 4:30 p.m. Days Worked
– Monday to Friday Equal Employment Opportunity
Corewell Health is committed to providing a safe environment for all team members, patients, visitors and the community. We require a drug‑free workplace and compliance with vaccine requirements for on‑site or hybrid work. We provide reasonable accommodations for disabilities, pregnancy or sincerely held religious beliefs. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status or any other legally protected category. We invite those who share our commitment to equity to join our team. For assistance with the application process, please call 616.486.7447.
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