Thompson Hotels
Sales+Events Coordinator — Thompson Hotels
Thompson Houston is recruiting a
Sales & Event Coordinator
to join the hotel’s Sales + Events team. This luxury hotel is located in a 36-story building with extensive meeting and event spaces, offering a thoughtful, guest-focused experience.
Summary Thompson Houston is seeking a proactive, highly organized Sales & Event Coordinator who provides administrative support to a high-producing team of Sales and Event Managers and Directors. This role requires excellent customer service, strong multitasking abilities, and the capacity to learn new computer programs quickly.
Benefits
Free room nights, discounted and Friends & Family room rates
Medical, Dental and Vision Insurance with a 30-day waiting period
401K with company match
Free parking
Generous Paid Time Off
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Employee Stock Purchase Plan
Discounts at various retailers (Apple, AT&T, Verizon, Headspace and more)
Job Description The Sales & Events Coordinator is a key support role within the Sales, Marketing + Events Team. This position requires a motivated individual who thrives in a fast-paced environment, demonstrates initiative, and can multitask to complete projects on time. The role provides administrative support to Sales and Event Managers and Directors and requires exceptional customer service and problem-solving skills.
Responsibilities include supporting Sales and Catering Managers and Directors with administrative duties, managing inquiries, site tours, proposal and presentation preparation, account management, and timely client follow-up. The coordinator will assist with event coordination, manage departmental expenses, and maintain organized filing systems and communication tools. The role serves as a liaison between Sales, Events, Clients, and other departments to ensure seamless event execution. It reports to the Director of Sales & Marketing and the Director of Catering & Special Events.
Thompson team members work in an environment that rewards high performance and offers great opportunities. If you are ready for this challenge, we are ready for you.
Responsibilities & Duties
Develop a thorough understanding of hotel operations, services, and policies
Maintain professionalism, visibility, and integrity of the Sales, Marketing + Events Department
Respond to and manage leads, RFPs, meeting planner questions, and reservation inquiries
Communicate with clients on behalf of Sales and Event Managers and provide timely updates
Coordinate Event Orders (EOs) and ensure updates are entered in Envision
Collect and confirm final head counts and event details; verify payments and final balances are received prior to event execution; update Envision
Monitor Envision for financial tracking, deposits, final payments, and reconciliation; collaborate with accounting on deposits, final payments, and commission tracking
Organize event/order binders and related materials
Coordinate event needs with food & beverage and operations departments
Prepare and customize proposals, contracts, site alerts, and sales documents
Ensure sales collateral is current and adequately stocked
Oversee ordering and inventory of sales amenities and office supplies
Support coordination and delivery of welcome amenities and handwritten notecards
Adhere to contracts for key due dates and minimums
Detail and communicate Event Orders, floorplans, and timelines with clients and internal teams
Greet clients and assist with site tours, client visits, and on-property events as needed
Manage group room blocks, rooming lists, reservations, and online booking links with Reservations
Communicate upcoming group/event details with all departments in a timely manner
Oversee deposits, financial reconciliation, and invoicing; track revenue-related tasks
Collaborate with Sales, Marketing, and Events to enhance team productivity
Assist in travel, tradeshows, and client site visits
Manage key reporting tasks such as revenue tracking, lead logs, expense reports, and data analysis
Execute turnover process for Group and Catering contracts using a formal turnover checklist
Provide proactive support and communication to the Sales, Marketing, and Events Team
Perform other duties as requested by the Directors of Sales or Catering
Qualifications
Passion for delivering exceptional service in a dynamic, fast-paced environment
Excellent verbal and written communication skills
Proficient with Microsoft Office and other computer applications
Experience with Envision Sales, Social Tables, and Opera preferred
Highly organized with strong analytical and interpersonal skills
Proven ability to problem-solve, prioritize tasks and deadlines, and manage time effectively
Flexibility to work weekends, nights, and/or holidays
Two years of experience in hotels or events preferred
Bachelor’s degree preferred
Knowledge of event processes including food & beverage service, menu planning, setup, and pricing
Ability to analyze activities and information to draw logical conclusions
Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
#J-18808-Ljbffr
Sales & Event Coordinator
to join the hotel’s Sales + Events team. This luxury hotel is located in a 36-story building with extensive meeting and event spaces, offering a thoughtful, guest-focused experience.
Summary Thompson Houston is seeking a proactive, highly organized Sales & Event Coordinator who provides administrative support to a high-producing team of Sales and Event Managers and Directors. This role requires excellent customer service, strong multitasking abilities, and the capacity to learn new computer programs quickly.
Benefits
Free room nights, discounted and Friends & Family room rates
Medical, Dental and Vision Insurance with a 30-day waiting period
401K with company match
Free parking
Generous Paid Time Off
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Employee Stock Purchase Plan
Discounts at various retailers (Apple, AT&T, Verizon, Headspace and more)
Job Description The Sales & Events Coordinator is a key support role within the Sales, Marketing + Events Team. This position requires a motivated individual who thrives in a fast-paced environment, demonstrates initiative, and can multitask to complete projects on time. The role provides administrative support to Sales and Event Managers and Directors and requires exceptional customer service and problem-solving skills.
Responsibilities include supporting Sales and Catering Managers and Directors with administrative duties, managing inquiries, site tours, proposal and presentation preparation, account management, and timely client follow-up. The coordinator will assist with event coordination, manage departmental expenses, and maintain organized filing systems and communication tools. The role serves as a liaison between Sales, Events, Clients, and other departments to ensure seamless event execution. It reports to the Director of Sales & Marketing and the Director of Catering & Special Events.
Thompson team members work in an environment that rewards high performance and offers great opportunities. If you are ready for this challenge, we are ready for you.
Responsibilities & Duties
Develop a thorough understanding of hotel operations, services, and policies
Maintain professionalism, visibility, and integrity of the Sales, Marketing + Events Department
Respond to and manage leads, RFPs, meeting planner questions, and reservation inquiries
Communicate with clients on behalf of Sales and Event Managers and provide timely updates
Coordinate Event Orders (EOs) and ensure updates are entered in Envision
Collect and confirm final head counts and event details; verify payments and final balances are received prior to event execution; update Envision
Monitor Envision for financial tracking, deposits, final payments, and reconciliation; collaborate with accounting on deposits, final payments, and commission tracking
Organize event/order binders and related materials
Coordinate event needs with food & beverage and operations departments
Prepare and customize proposals, contracts, site alerts, and sales documents
Ensure sales collateral is current and adequately stocked
Oversee ordering and inventory of sales amenities and office supplies
Support coordination and delivery of welcome amenities and handwritten notecards
Adhere to contracts for key due dates and minimums
Detail and communicate Event Orders, floorplans, and timelines with clients and internal teams
Greet clients and assist with site tours, client visits, and on-property events as needed
Manage group room blocks, rooming lists, reservations, and online booking links with Reservations
Communicate upcoming group/event details with all departments in a timely manner
Oversee deposits, financial reconciliation, and invoicing; track revenue-related tasks
Collaborate with Sales, Marketing, and Events to enhance team productivity
Assist in travel, tradeshows, and client site visits
Manage key reporting tasks such as revenue tracking, lead logs, expense reports, and data analysis
Execute turnover process for Group and Catering contracts using a formal turnover checklist
Provide proactive support and communication to the Sales, Marketing, and Events Team
Perform other duties as requested by the Directors of Sales or Catering
Qualifications
Passion for delivering exceptional service in a dynamic, fast-paced environment
Excellent verbal and written communication skills
Proficient with Microsoft Office and other computer applications
Experience with Envision Sales, Social Tables, and Opera preferred
Highly organized with strong analytical and interpersonal skills
Proven ability to problem-solve, prioritize tasks and deadlines, and manage time effectively
Flexibility to work weekends, nights, and/or holidays
Two years of experience in hotels or events preferred
Bachelor’s degree preferred
Knowledge of event processes including food & beverage service, menu planning, setup, and pricing
Ability to analyze activities and information to draw logical conclusions
Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
#J-18808-Ljbffr