Sam's Club
Overview
Join to apply for the
Member Team Lead
role at
Sam's Club . This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$22.00/hr - $30.00/hr What you will do
Assists management with the supervision of associates in assigned area of responsibility by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, and ensuring compliance with company policies and procedures. Supports the Open Door Policy; participates in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members; processes memberships, upgrades and credit accounts; encourages membership renewals; participates in sales and marketing events; completes and maintains marketing recaps and other required documentation; strives to meet membership goals and promote the value of Sam\'s Club products and services. Provides and ensures member service by acknowledging the member and identifying needs, assisting members with purchasing decisions, locating merchandise, providing guidance and support regarding self-service technology, assisting with transactions, utilizing registers or self-checkout areas, and ensuring club pickup orders are filled. Oversees assigned area by handling claims and returns, organizing merchandise and the area, identifying shrink and damages, maintaining availability of carts and flatbeds, assisting members with transporting items, and maintaining parking lot cleanliness. Completes accounting records, files transactions and other required documentation by following office procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting-related investigations, and preparing daily deposits. Maintains confidentiality and accuracy of financial and personal information. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyzes information from multiple sources; monitors progress and results; identifies and addresses improvement opportunities. Demonstrates and promotes compliance with company policies, procedures and ethics; explains and demonstrates how to apply these in executing business processes and practices; supports management in correcting ethical and compliance issues. Leads and participates in teams by using and sharing resources, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to ensure timelines and work quality, and modeling adaptability to change. Respect the Individual: Embraces differences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive. Builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Mentors others and recognizes contributions. Act with Integrity: Maintains high standards of ethics and compliance; models Walmart values; holds oneself and others accountable; supports Walmart\'s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the broader community. Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information and considers short- and long-term impacts on the team and stakeholders. Strive for Excellence: Demonstrates curiosity, takes calculated risks, shows resilience, and supports others through change; drives continuous improvement and adopts new technologies and skills. Benefits
At Sam\'s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO for vacation, sick leave, holidays or other purposes Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U is a company-paid education benefit program for associates. Tuition, books and fees are paid by Walmart; eligibility varies by role and length of employment. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $22.00 to $30.00* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience; Must be 18 years of age or older Preferred Qualifications
Leading a front-end team; Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Location
Primary Location: 4400 Asbury Rd, Dubuque, IA 52002-0406, United States of America Employment type
Part-time Job function
Information Technology Industries: Retail Referrals increase your chances of interviewing at Sam\'s Club by 2x
#J-18808-Ljbffr
Join to apply for the
Member Team Lead
role at
Sam's Club . This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$22.00/hr - $30.00/hr What you will do
Assists management with the supervision of associates in assigned area of responsibility by assigning duties, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, and ensuring compliance with company policies and procedures. Supports the Open Door Policy; participates in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members; processes memberships, upgrades and credit accounts; encourages membership renewals; participates in sales and marketing events; completes and maintains marketing recaps and other required documentation; strives to meet membership goals and promote the value of Sam\'s Club products and services. Provides and ensures member service by acknowledging the member and identifying needs, assisting members with purchasing decisions, locating merchandise, providing guidance and support regarding self-service technology, assisting with transactions, utilizing registers or self-checkout areas, and ensuring club pickup orders are filled. Oversees assigned area by handling claims and returns, organizing merchandise and the area, identifying shrink and damages, maintaining availability of carts and flatbeds, assisting members with transporting items, and maintaining parking lot cleanliness. Completes accounting records, files transactions and other required documentation by following office procedures, providing funds for proper register operation, creating and interpreting financial analysis reports, assisting with accounting-related investigations, and preparing daily deposits. Maintains confidentiality and accuracy of financial and personal information. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyzes information from multiple sources; monitors progress and results; identifies and addresses improvement opportunities. Demonstrates and promotes compliance with company policies, procedures and ethics; explains and demonstrates how to apply these in executing business processes and practices; supports management in correcting ethical and compliance issues. Leads and participates in teams by using and sharing resources, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback and support to ensure timelines and work quality, and modeling adaptability to change. Respect the Individual: Embraces differences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive. Builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Mentors others and recognizes contributions. Act with Integrity: Maintains high standards of ethics and compliance; models Walmart values; holds oneself and others accountable; supports Walmart\'s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the broader community. Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information and considers short- and long-term impacts on the team and stakeholders. Strive for Excellence: Demonstrates curiosity, takes calculated risks, shows resilience, and supports others through change; drives continuous improvement and adopts new technologies and skills. Benefits
At Sam\'s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO for vacation, sick leave, holidays or other purposes Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more Live Better U is a company-paid education benefit program for associates. Tuition, books and fees are paid by Walmart; eligibility varies by role and length of employment. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range for this position is $22.00 to $30.00* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience; Must be 18 years of age or older Preferred Qualifications
Leading a front-end team; Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Location
Primary Location: 4400 Asbury Rd, Dubuque, IA 52002-0406, United States of America Employment type
Part-time Job function
Information Technology Industries: Retail Referrals increase your chances of interviewing at Sam\'s Club by 2x
#J-18808-Ljbffr