New York State Insurance Fund (NYSIF)
Assistant Insurance Fund Services Representative
New York State Insurance Fund (NYSIF), Albany, New York, United States
Assistant Insurance Fund Services Representative
New York State Insurance Fund (NYSIF) is seeking an Assistant Insurance Fund Services Representative to perform administrative tasks for the Claims Investigations unit as directed and overseen by an Investigator 3.
Base pay range $53,413.00/yr - $65,061.00/yr
Description NYSIF is seeking an Assistant Insurance Fund Services Representative to perform administrative tasks for the Claims Investigations unit as directed and overseen by an Investigator 3.
Responsibilities
Sending email notification of evidence to case managers and point people.
Assisting with the review of reports and video evidence for comparison and accuracy.
Accessing a designated mailbox for miscellaneous emails from vendors.
Reviewing OFAC lists.
Collecting data, entering information into Claims Center, and accessing eCase to ensure evidence was delivered for upcoming hearings.
Other investigations tasks as needed.
Qualifications
Four years of customer service experience that required independence in both verbal and written communication responsibilities; OR
An associate’s degree or higher and two years of customer service experience as described above.
Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position. NYSIF is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications.
Fringe Benefits
Competitive Compensation.
Future Career Growth Potential.
Open and Supportive Team-Based Environment.
Plentiful Vacation, Personal, and Sick Leave Accruals.
Paid State and Federal Holidays.
Full Medical, Vision, and Dental.
Retirement Options.
Public Student Loan Forgiveness (PSLF).
Possibility of Telecommuting, Flextime, and Alternative Work Schedules.
NYSIF Commitment to Diversity, Equity, and Inclusion The New York State Insurance Fund (NYSIF) prioritizes and champions diversity, equity, and inclusion (DEI) throughout our agency. NYSIF provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected category under federal, state, and local law. We believe that embracing our differences brings richness, new ideas and experiences to NYSIF, which energizes a creative and innovative work environment. We strive to foster a workplace where diverse individuals are able to participate fully in the decision-making process and have ample opportunity for advancement. We are committed to investing the necessary resources and attention to improving the engagement, retention, and promotion of the extraordinary talent we have.
Executive Order 31 commits New York State government to becoming a model employer for people with disabilities, increasing the participation of people with disabilities in state service and ensuring equal access to opportunities. NYSIF is proud to utilize best practices to recruit, hire, retain, and promote career advancement of individuals with disabilities. This includes special focus on current and prospective employees with the most significant disabilities, such as the use of supported employment, individual placement with support services, customized employment, the civil service sections 55/b and 55/c programs, internships, and job shadowing. If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please send an email to NYSIF’s Reasonable Accommodations mailbox at ra@nysif.com.
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Base pay range $53,413.00/yr - $65,061.00/yr
Description NYSIF is seeking an Assistant Insurance Fund Services Representative to perform administrative tasks for the Claims Investigations unit as directed and overseen by an Investigator 3.
Responsibilities
Sending email notification of evidence to case managers and point people.
Assisting with the review of reports and video evidence for comparison and accuracy.
Accessing a designated mailbox for miscellaneous emails from vendors.
Reviewing OFAC lists.
Collecting data, entering information into Claims Center, and accessing eCase to ensure evidence was delivered for upcoming hearings.
Other investigations tasks as needed.
Qualifications
Four years of customer service experience that required independence in both verbal and written communication responsibilities; OR
An associate’s degree or higher and two years of customer service experience as described above.
Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position. NYSIF is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications.
Fringe Benefits
Competitive Compensation.
Future Career Growth Potential.
Open and Supportive Team-Based Environment.
Plentiful Vacation, Personal, and Sick Leave Accruals.
Paid State and Federal Holidays.
Full Medical, Vision, and Dental.
Retirement Options.
Public Student Loan Forgiveness (PSLF).
Possibility of Telecommuting, Flextime, and Alternative Work Schedules.
NYSIF Commitment to Diversity, Equity, and Inclusion The New York State Insurance Fund (NYSIF) prioritizes and champions diversity, equity, and inclusion (DEI) throughout our agency. NYSIF provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected category under federal, state, and local law. We believe that embracing our differences brings richness, new ideas and experiences to NYSIF, which energizes a creative and innovative work environment. We strive to foster a workplace where diverse individuals are able to participate fully in the decision-making process and have ample opportunity for advancement. We are committed to investing the necessary resources and attention to improving the engagement, retention, and promotion of the extraordinary talent we have.
Executive Order 31 commits New York State government to becoming a model employer for people with disabilities, increasing the participation of people with disabilities in state service and ensuring equal access to opportunities. NYSIF is proud to utilize best practices to recruit, hire, retain, and promote career advancement of individuals with disabilities. This includes special focus on current and prospective employees with the most significant disabilities, such as the use of supported employment, individual placement with support services, customized employment, the civil service sections 55/b and 55/c programs, internships, and job shadowing. If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please send an email to NYSIF’s Reasonable Accommodations mailbox at ra@nysif.com.
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