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LHH

Quality Manager

LHH, Glendale Heights, Illinois, United States, 60139

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Salary Range:

$100,000 – $135,000 per year Summary: The Quality Manager is responsible for overseeing all aspects of quality assurance and compliance within a precision machining environment. This role manages customer complaints, returns, and 8D corrective actions, and works closely with plant supervisors and operators to resolve quality issues. The position also leads internal audits, maintains documentation for quality standards, and ensures adherence to industry certifications. Responsibilities: Manage and implement quality systems to ensure compliance Verify use of SPC and other process controls Handle customer complaints, returns, and 8D corrective actions Maintain logs for timely disposition of parts Collaborate with plant supervisors and operators to resolve quality issues Conduct internal and certification audits Manage documentation for QS, ISO, IATF, and SPC standards Interface with inspection department for PPAP preparation and submission Oversee quality issues related to suppliers and subcontractors Ensure employee training on quality policies and procedures Serve as IATF 16949 and AS9100 management representative Develop and maintain customer-specific requirements, FMEA, PFMEA, and flow charts Monitor customer portals for updates and compliance issues Handle special projects as assigned Qualifications: Bachelor’s degree in a technical field 5–10 years of experience in quality management, preferably in precision machined metals ASQ certifications (CQM, CQE, or CQA) preferred Strong communication and technical writing skills Proficient in project management and organizational skills Knowledge of QS, ISO, IATF, and SPC standards Proven problem-solving capabilities Previous experience as IATF site lead Compensation: Base salary range: $100,000 – $135,000 per year Annual discretionary bonus based on company and individual performance Bonus eligibility and amount are based upon company and/or individual performance No additional forms of compensation (e.g., stock options, equity, profit sharing) Salary range is consistent across all locations Medical, dental, and vision insurance for full-time employees Term life and AD&D insurance, short-term and long-term disability, and additional voluntary benefits 401(k) retirement plan with employer matching Personal Time Off (PTO) offered on an accrual basis up to 184 hours per year 13 paid holidays annually Up to 6 weeks of paid parental leave (prorated based on hire date) Paid sick leave where applicable by state law Wellness benefits including mental health support and employee assistance programs Professional development and educational assistance available Flexible work arrangements are not available for this position No transportation, commuting, or additional unique benefits are offered Working Conditions: Office and shop floor environments with exposure to machinery and elevated noise levels Light physical activity and frequent walking on the production floor Moderate noise levels typical of office and factory settings Heavy customer contact and occasional overnight travel to customer locations Reports to senior leadership Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance and Engineering Industries: Machinery Manufacturing, Fabricated Metal Products, and Metalworking Machinery Manufacturing Referrals increase your chances of interviewing at LHH by 2x

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