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Insight Global

Information Technology Support Technician

Insight Global, Jacksonville, Florida, United States, 32290

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$20.00/hr - $23.00/hr Insight Global is partnering with a local Jacksonville provider of IT consulting. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently seeking a skilled Technician Support Engineer with a strong focus on networking to join our dynamic team. We are currently open to candidates with strong technical L2 or L3 support experience. Our Technician Support Specialists are instrumental in assisting TBS clients in resolving issues related to PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers, and networking infrastructures. We are seeking a candidate who will thrive in our dynamic, fast-paced company. This individual will join a dedicated team responsible for supporting the IT environment of over 250 local small and mid-sized businesses in Northeast Florida. What you'll be doing: Support Apple and Android Mobile Devices Software installation, configuration, and troubleshooting Troubleshoot and repair Windows and Mac workstations Advanced Windows Server Active Directory tasks Advanced Email Management Tasks On-Site workstation & networking equipment hardware installation Setup and configure enterprise-level networking equipment configurations Monitor network performance and resolve ISP issues Windows server administration tasks New client user add/change/remove Manage and configure business application support and client-side application support Respond to support tickets and alerts Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities Seniority level

Associate Employment type

Full-time Job function

Project Management Industries

IT System Operations and Maintenance Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job

IT Help Desk Technician (Tier 2 or Tier 3) FL IT Field Support Technician_Jacksonville

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