Restaurant Associates
Overview
Restaurant Associates is a leading provider of dining and event catering for museums, performing arts centers, and corporations. This role is for a Restaurant Manager at La Mercerie, a celebrated restaurant by Roman and Williams Guild in SoHo. La Mercerie offers a Parisian-inspired experience where design, cuisine, and hospitality harmonize. Job Summary
We are seeking a polished and service-driven Restaurant Manager to join the team at La Mercerie. This is a hands-on, floor-facing leadership role in a high-volume, luxury environment. The ideal candidate will be a refined hospitality leader who embodies operational excellence and artistry of service. You will oversee daily dining room operations and team performance, and curate the guest experience from arrival through departure, managing the flow of service with grace and precision. What you’ll do
Serve as the visible leader on the floor, setting the tone for warm, refined hospitality throughout every service Manage all aspects of guest arrival, reservations, and seating flow to balance operational efficiency and guest comfort Lead, train, and inspire the host and front-of-house team to deliver impeccable service reflecting La Mercerie’s identity Build relationships with regular guests and VIPs, cultivating recognition and loyalty Collaborate with the culinary, pastry, and beverage teams to align service and pacing with the menu experience Oversee daily restaurant operations, including staffing, floor management, and guest relations Partner with leadership on scheduling, inventory, and operational needs Handle guest inquiries and concerns with poise and a solution-oriented mindset Ensure that every detail from greeting to farewell reflects the artistry, care, and warmth of the Roman and Williams Guild What we’re looking for
3–5 years of leadership experience in fine dining, boutique hotels, or luxury hospitality Experience as a Maître D’, Head Host, or Restaurant Manager in a high-volume, service-focused environment Exceptional interpersonal skills and a natural ease with high-profile clientele Deep understanding of luxury dining service standards and guest experience design Ability to manage floor operations while personally engaging guests with composure and warmth Strong organizational and communication skills with attention to detail Flexibility to work nights, weekends, and holidays as part of a hospitality-driven schedule Compensation and Benefits
Salary: $80,000 - $90,000. Other forms of compensation are available. Benefits include medical, dental, vision, retirement plan, paid time off, holiday time off, and various well-being programs. This position is full-time and eligible for benefits where permitted by law. Additional Information
Equal opportunity employer. Qualified candidates must be able to perform essential functions with or without reasonable accommodation. We will consider all qualified applicants, including those with a criminal history, in accordance with applicable laws. Associates at Restaurant Associates are offered a comprehensive benefits package and opportunities for career growth. Req ID: 1474293
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Restaurant Associates is a leading provider of dining and event catering for museums, performing arts centers, and corporations. This role is for a Restaurant Manager at La Mercerie, a celebrated restaurant by Roman and Williams Guild in SoHo. La Mercerie offers a Parisian-inspired experience where design, cuisine, and hospitality harmonize. Job Summary
We are seeking a polished and service-driven Restaurant Manager to join the team at La Mercerie. This is a hands-on, floor-facing leadership role in a high-volume, luxury environment. The ideal candidate will be a refined hospitality leader who embodies operational excellence and artistry of service. You will oversee daily dining room operations and team performance, and curate the guest experience from arrival through departure, managing the flow of service with grace and precision. What you’ll do
Serve as the visible leader on the floor, setting the tone for warm, refined hospitality throughout every service Manage all aspects of guest arrival, reservations, and seating flow to balance operational efficiency and guest comfort Lead, train, and inspire the host and front-of-house team to deliver impeccable service reflecting La Mercerie’s identity Build relationships with regular guests and VIPs, cultivating recognition and loyalty Collaborate with the culinary, pastry, and beverage teams to align service and pacing with the menu experience Oversee daily restaurant operations, including staffing, floor management, and guest relations Partner with leadership on scheduling, inventory, and operational needs Handle guest inquiries and concerns with poise and a solution-oriented mindset Ensure that every detail from greeting to farewell reflects the artistry, care, and warmth of the Roman and Williams Guild What we’re looking for
3–5 years of leadership experience in fine dining, boutique hotels, or luxury hospitality Experience as a Maître D’, Head Host, or Restaurant Manager in a high-volume, service-focused environment Exceptional interpersonal skills and a natural ease with high-profile clientele Deep understanding of luxury dining service standards and guest experience design Ability to manage floor operations while personally engaging guests with composure and warmth Strong organizational and communication skills with attention to detail Flexibility to work nights, weekends, and holidays as part of a hospitality-driven schedule Compensation and Benefits
Salary: $80,000 - $90,000. Other forms of compensation are available. Benefits include medical, dental, vision, retirement plan, paid time off, holiday time off, and various well-being programs. This position is full-time and eligible for benefits where permitted by law. Additional Information
Equal opportunity employer. Qualified candidates must be able to perform essential functions with or without reasonable accommodation. We will consider all qualified applicants, including those with a criminal history, in accordance with applicable laws. Associates at Restaurant Associates are offered a comprehensive benefits package and opportunities for career growth. Req ID: 1474293
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