Flexton Inc.
Job Title: Content Specialist
Duration: 6 Month(s) Contract to Hire
Location: Cincinnati, OH
Information
Team details ie. size, dynamics, locations -most of the team sits at the BTD- a few are remote.
Is travel required - no
Required Working Hours -8am-5pm
When do you want this person to start – First week of November
Prescreen: 3 customized questions and a game- this does need to be completed in order to move forward
Location: Manager wants someone in Cincinnati who can come into the office to be with the team
Job Description We’re seeking a content professional who blends UX writing and content strategy with a strong marketing background. This role ensures that every word across our digital experiences is purposeful, user-centered, and aligned with our brand voice. You’ll craft clear, engaging copy for interfaces while maintaining a structured content library that supports scalable, consistent experiences across platforms.
This position plays a key role in shaping how our customers experience the brand — through language, design, and storytelling — across both web and mobile (iOS/Android).
Key Responsibilities
Write microcopy for digital interfaces — buttons, menus, error messages, tooltips — that enhances clarity and usability.
Maintain and evolve voice and tone guidelines to balance usability with brand personality across all touchpoints.
Collaborate with designers, developers, product managers, and marketing teams to ensure consistency between product UX and marketing messaging.
Contribute to the redesign of our native app experience, ensuring a fresh, intuitive look and feel aligned with modern UX best practices.
Documentation & Governance
Maintain a centralized content library of reusable assets across Product Design.
Create clear, scalable documentation for content workflows, governance, and usage guidelines.
Partner with Legal, Compliance, and Accessibility teams to ensure all content meets regulatory, accessibility (WCAG), and inclusivity standards.
Document and evolve our design system principles, ensuring consistency in tone, language, and interaction patterns across digital products.
Skills & Qualifications
Writing Clarity: Ability to craft concise, intuitive copy for UI elements that improve user experience.
User Empathy & Research: Understanding of user needs through research, testing, and data-driven insights.
Content Strategy: Experience planning and managing content across user journeys for consistency and brand alignment.
Information Architecture: Strong organizational skills to structure content logically and support seamless navigation.
Design Tool Proficiency: Familiarity with Figma and collaboration within design systems.
Brand Voice & Tone Management: Proven ability to maintain brand consistency across UX and marketing content.
Analytics & Conversion Optimization: Ability to interpret user data to refine copy and enhance engagement.
Documentation & Governance: Skilled at writing clear content guidelines and usage documentation for cross-functional teams.
Accessibility & Inclusivity: Understanding of WCAG standards and best practices for inclusive language.
Collaboration & Influence: Excellent communication and soft skills; capable of influencing peers and stakeholders across disciplines.
Marketing Acumen: Understanding of marketing strategy and go-to-market practices to align UX messaging with brand and business objectives.
Preferred Background
4+ years of experience in UX writing, content design, or content strategy roles.
Background in marketing, digital design, or communications.
Experience in large-scale enterprise or retail digital environments (e.g., e-commerce, mobile app ecosystems).
Familiarity with agile workflows and design systems at scale.
Project person will be supporting –
redesigning native app experience in iOS/Android
Fresh new look and feel- this week or next
Marketing background is a plus
Adjust practices, looking at tone and voice and how client presents some of their copies on both site and app. How best documented the design system, changes and principles.
Needing someone with the ability to influence, strong soft skills and proficient craft. Core practices and standards. Understanding marketing and go to market strategies
#J-18808-Ljbffr
Location: Cincinnati, OH
Information
Team details ie. size, dynamics, locations -most of the team sits at the BTD- a few are remote.
Is travel required - no
Required Working Hours -8am-5pm
When do you want this person to start – First week of November
Prescreen: 3 customized questions and a game- this does need to be completed in order to move forward
Location: Manager wants someone in Cincinnati who can come into the office to be with the team
Job Description We’re seeking a content professional who blends UX writing and content strategy with a strong marketing background. This role ensures that every word across our digital experiences is purposeful, user-centered, and aligned with our brand voice. You’ll craft clear, engaging copy for interfaces while maintaining a structured content library that supports scalable, consistent experiences across platforms.
This position plays a key role in shaping how our customers experience the brand — through language, design, and storytelling — across both web and mobile (iOS/Android).
Key Responsibilities
Write microcopy for digital interfaces — buttons, menus, error messages, tooltips — that enhances clarity and usability.
Maintain and evolve voice and tone guidelines to balance usability with brand personality across all touchpoints.
Collaborate with designers, developers, product managers, and marketing teams to ensure consistency between product UX and marketing messaging.
Contribute to the redesign of our native app experience, ensuring a fresh, intuitive look and feel aligned with modern UX best practices.
Documentation & Governance
Maintain a centralized content library of reusable assets across Product Design.
Create clear, scalable documentation for content workflows, governance, and usage guidelines.
Partner with Legal, Compliance, and Accessibility teams to ensure all content meets regulatory, accessibility (WCAG), and inclusivity standards.
Document and evolve our design system principles, ensuring consistency in tone, language, and interaction patterns across digital products.
Skills & Qualifications
Writing Clarity: Ability to craft concise, intuitive copy for UI elements that improve user experience.
User Empathy & Research: Understanding of user needs through research, testing, and data-driven insights.
Content Strategy: Experience planning and managing content across user journeys for consistency and brand alignment.
Information Architecture: Strong organizational skills to structure content logically and support seamless navigation.
Design Tool Proficiency: Familiarity with Figma and collaboration within design systems.
Brand Voice & Tone Management: Proven ability to maintain brand consistency across UX and marketing content.
Analytics & Conversion Optimization: Ability to interpret user data to refine copy and enhance engagement.
Documentation & Governance: Skilled at writing clear content guidelines and usage documentation for cross-functional teams.
Accessibility & Inclusivity: Understanding of WCAG standards and best practices for inclusive language.
Collaboration & Influence: Excellent communication and soft skills; capable of influencing peers and stakeholders across disciplines.
Marketing Acumen: Understanding of marketing strategy and go-to-market practices to align UX messaging with brand and business objectives.
Preferred Background
4+ years of experience in UX writing, content design, or content strategy roles.
Background in marketing, digital design, or communications.
Experience in large-scale enterprise or retail digital environments (e.g., e-commerce, mobile app ecosystems).
Familiarity with agile workflows and design systems at scale.
Project person will be supporting –
redesigning native app experience in iOS/Android
Fresh new look and feel- this week or next
Marketing background is a plus
Adjust practices, looking at tone and voice and how client presents some of their copies on both site and app. How best documented the design system, changes and principles.
Needing someone with the ability to influence, strong soft skills and proficient craft. Core practices and standards. Understanding marketing and go to market strategies
#J-18808-Ljbffr