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State of Washington

WorkSource Specialist 3: Part Time/South Seattle College

State of Washington, Walla Walla, Washington, United States

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Overview

WorkSource Specialist 3: Part Time/South Seattle College This project position is funded through June of 2026. This position is in-person and part-time (20 hours a week) and is based at South Seattle College and the WorkSource Rainier office. The ideal candidate is a dynamic workforce development professional with a strong commitment to serving diverse communities. They bring a deep understanding of integrated service delivery and are passionate about connecting job seekers with meaningful employment opportunities while supporting employers in meeting their workforce needs. The incumbent will deliver employment services at South Seattle College to customers who need job search support, training, and assistance to find employment who are unemployed, through in-person and virtual services. The role involves navigating multiple program areas including WorkFirst, Basic Food & Employment, Veterans Services, Reemployment Services and Eligibility Assessment (RESEA), and Workforce Innovation and Opportunity Act (WIOA), among others. This individual excels in providing customer-centered employment services, conducting assessments to identify training and employment pathways, and facilitating engaging orientations and workshops. They are detail-oriented and proficient in records management, ensuring compliance with agency and program procedures. They build and maintain strong relationships with businesses, community partners, and service providers to enhance the reach and impact of WorkSource services. They collaborate as part of a team to support regional service strategies and foster innovation, continuity, and staff morale. They understand federal, state, and local policies and uphold agency performance standards. With a proactive mindset and a customer-first approach, this candidate is well-positioned to advance the mission of ESD and make a lasting impact in the community. Responsibilities

Provide routine, basic customer-centered employment and training services. This includes: Provide staff-assisted customer services; conduct group and individual in-depth interviews, partial and full registrations, review job readiness, employment barriers and customer needs; administer skill, interest, and aptitude tests using formal tools. Provide information about the full range of agency services and programs; direct to appropriate internal or external resources and/or support services; provide for continuous engagement. Assist customers and/or students with commissioner approved training (CATB) and general training benefits process. Assess knowledge, skills and abilities to assist in determining employment and training activities and benefits. This includes: Administer a variety of assessments and informal and formal career tools; review and explain results. Incorporate assessment results into employment plans in conjunction with relevant labor market information. Prepare and present information to customers. Perform records management functions in accordance with agency and program procedures. This includes: Monitor WorkSource program performance management activity using agency reporting systems; create and disseminate program reports as required by supervisors and managers; comply with state and federal case management protocols and data entry procedures. Record and maintain case notes, service plans, program-related expenditures, and exit outcomes; coordinate with other employment and training programs as necessary. Enter new and/or updated data in multiple data management systems including ETO and SmartSheet. To request a detailed position description, click here. Qualifications

One year as a WorkSource Specialist 2 or equivalent class within the Employment Security Department, or another state’s Employment Security agency OR a Bachelor's degree AND two years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking OR a combination of education and/or relevant experience Special Requirements/Conditions Of Employment

Must be able to pass an Unemployment Insurance (UI) and Paid Family Medical and Leave (PFML) claim and fraud check. Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers are edited out of your materials for privacy. Do not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review. Please submit your Cover Letter and Resume with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete. Supplemental Information

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; many positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self. Opportunity for All We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are a person needing assistance in the application process, or need this job announcement in an alternate format, or have questions about this opportunity, please contact the Talent Acquisition Team prior to the position closing. If you are having technical difficulties with your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711. This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement. This Organization Participates in E-Verify.

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