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ANDRITZ

Service Account Manager

ANDRITZ, Huntsville, Alabama, United States, 35824

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Overview

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Service Account Manager

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ANDRITZ . The ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and solid/liquid separation in the municipal and industrial sectors. ANDRITZ also offers technologies for automation, animal feed and biomass pellet production, pumps, machinery for nonwovens and plastic films, steam boiler plants, biomass boilers and gasification plants for energy generation, flue gas cleaning plants, and other related processes. Location:

We are open to candidates located in Alabama, Georgia, Mississippi, Kentucky, and Tennessee.

Education and Experience

Qualifications: B.S. degree in Engineering (CHE or ME preferred), or equivalent experience. Proven success in sales and/or service. Experience in the pulp & paper industry preferred. Established relationships with pulp & paper customers in the region is a plus. Strong intrapersonal skills and ability to communicate effectively in English. Excellent organizational skills and the ability to multitask. Fluent in Word, Excel, Outlook, and PowerPoint.

Principal Duties

Major responsibilities are listed but not necessarily limited to the following duties: Responsible for selling products for Pulp Service Business in the following process areas: Wood Yard, Cooking, Lime Kiln, Recausticizing, Evaporators, Power and Recovery Boiler Areas, and Automation. Visit customers in Georgia, Alabama, Mississippi, Tennessee, and Kentucky on a regular cycle. Identify existing sales opportunities and generate new opportunities during each visit. Follow-up on existing quotes by gathering intelligence on ANDRITZ offerings such as technical preferences, competition, pricing, and decision timing. Enter and manage this information in the web-based CRM tool. Maintain active communications with product group personnel regarding all opportunities. Participate and support final negotiations to obtain orders.

Customer Relations

Continuously develop and maintain contacts in Engineering, Maintenance, and Operations. Maintain customer satisfaction by ensuring all issues are identified and resolved. Coordinate, schedule, and participate in presentations for specific project opportunities as well as for general technology updates. Participate in Digester Seminars, BLRBAC, and other industry conferences.

Other Responsibilities

Accountable for territory sales forecasts, budgets, and cost controls. Develop strategic plans for increasing sales in accounts in the territory. Document and communicate mill visits in writing through Customer Interaction Center in timely manner.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Industrial Machinery Manufacturing

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