Northeastern Supply
Job Title: Credit Specialist
Reports To: Credit Manager
Location: Home Office - Golden Ring, MD
Pay Range: $21.50 to $26.70
Summary The Credit Specialist performs functions including Collections, Account Reconciliation, Customer Service and Cash Application.
Essential Duties And Responsibilities
Conducts credit collections
Calls on customers for payment
Ensures proper follow-up on past due accounts
Determine payment plans consistent with maintaining a continuing sales relationship
Gathers information and makes decisions on placing customers on credit hold
Monitors customer accounts regarding credit limits
Prioritizes credit line reviews for existing accounts
Follows up with customers on payment discrepancy
Sets up new accounts per credit application and reviews necessary support documentation for credit review
Posting of lockbox, branch payments, EFT payments, online payments; ensuring balances are correct and submitting reports to Finance
Works with customers to pleasantly, promptly and professionally assist in all their credit needs, requirements and disputes
Works with sales and management pleasantly and promptly with regard to credit line requests or customer disputes/discrepancies
Attend monthly credit group meetings off site and by conference calls including related duties to these reports
Form professional relationships with competitor’s credit departments to ensure the best exchange of information can occur
Cooperates with Management
Adapts to changing policies, processes, and procedures
Adheres to the rules and regulations as set forth in the Employee Handbook
Other duties as assigned
Qualifications
Related work experience in supplier commercial accounts receivable and/supplier commercial collections
Technical skills in accounting, payment posting, account reconciliation, credit extensions, payment plans, etc.
Planning and organization: an ability to plan and manage multiple projects
Strong, pleasant customer orientation
Attention to detail
Problem analysis and resolution
Excellent interpersonal and communication skills
High performance teams and a strong team player
Computer proficiency: Word, Excel, Outlook
Available Benefits You will be eligible to participate in the Company’s benefits program on first of the month after 45 days of employment. This includes medical, dental, vision, short term disability, long term disability, life insurance, Flexible Spending Account (FSA) and 401(k) Plan. The medical, dental, and vision plans are offered for employees and their families.
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Reports To: Credit Manager
Location: Home Office - Golden Ring, MD
Pay Range: $21.50 to $26.70
Summary The Credit Specialist performs functions including Collections, Account Reconciliation, Customer Service and Cash Application.
Essential Duties And Responsibilities
Conducts credit collections
Calls on customers for payment
Ensures proper follow-up on past due accounts
Determine payment plans consistent with maintaining a continuing sales relationship
Gathers information and makes decisions on placing customers on credit hold
Monitors customer accounts regarding credit limits
Prioritizes credit line reviews for existing accounts
Follows up with customers on payment discrepancy
Sets up new accounts per credit application and reviews necessary support documentation for credit review
Posting of lockbox, branch payments, EFT payments, online payments; ensuring balances are correct and submitting reports to Finance
Works with customers to pleasantly, promptly and professionally assist in all their credit needs, requirements and disputes
Works with sales and management pleasantly and promptly with regard to credit line requests or customer disputes/discrepancies
Attend monthly credit group meetings off site and by conference calls including related duties to these reports
Form professional relationships with competitor’s credit departments to ensure the best exchange of information can occur
Cooperates with Management
Adapts to changing policies, processes, and procedures
Adheres to the rules and regulations as set forth in the Employee Handbook
Other duties as assigned
Qualifications
Related work experience in supplier commercial accounts receivable and/supplier commercial collections
Technical skills in accounting, payment posting, account reconciliation, credit extensions, payment plans, etc.
Planning and organization: an ability to plan and manage multiple projects
Strong, pleasant customer orientation
Attention to detail
Problem analysis and resolution
Excellent interpersonal and communication skills
High performance teams and a strong team player
Computer proficiency: Word, Excel, Outlook
Available Benefits You will be eligible to participate in the Company’s benefits program on first of the month after 45 days of employment. This includes medical, dental, vision, short term disability, long term disability, life insurance, Flexible Spending Account (FSA) and 401(k) Plan. The medical, dental, and vision plans are offered for employees and their families.
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