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StepStone Hospitality

Security Guard - Third Shift (Overnight)

StepStone Hospitality, Providence, Rhode Island, us, 02912

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Security Guard - Third Shift (Overnight) The Le Meridien Sheraton Charlotte Hotel is currently seeking a full-time third shift Security Guard to join our Security team at our StepStone Hospitality managed hotel. The security guard assists in proper building security patrol and surveillance of hotel premises in effort to protect employees as well as hotel guests. The position is responsible for detecting suspicious behavior and preventing vandalism, thefts or criminal behavior.

Scheduled hours: Friday to Monday overnight. Weekdays, weekends, and holidays are required. Schedule: 10pm to 6am or 11pm to 7am.

The ideal candidate should have excellent communication skills, physical dexterity and an active sense of curiosity about the world around them.

Responsibilities

Patrol lobby, corridors, and common areas.

Confer with management, interview guests, associates, and others to detect infringements, disturbances, complaints, theft, vandalism, etc.

Patrol public areas to detect fires, unsafe conditions, and damaged or inoperative safety equipment.

Warn or eject troublemakers and caution careless persons.

Obtain assistance for accident victims and file accident reports.

Notify staff of presence of persons with questionable reputations.

Assist management and enforcement officers in emergency situations.

Enter and check rooms of guests suspected of nonpayment of bill to confirm suspicions and remove remaining personal property.

Establish and supervise operational procedures for activities such as fire prevention and fighting, traffic control, guarding and patrolling physical property, orienting and monitoring personnel involved with classified information, and investigation of accidents and criminal acts.

Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

Requirements

Must be available second shift

Security certification nice but not required

Customer Service: 1 year (Preferred)

Security: 1 year (Required)

Proven experience as security officer or guard

Knowledge of legal guidelines for area security and public safety

Familiarity with report writing

Excellent surveillance and observation skills

Tech-savvy with experience in surveillance systems

High School diploma is required

EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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