Friends Homes, Inc.
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Overview
Love where you work! – Now Hiring Sales Counselor at Friends Homes! Position Details Shift(s): Full-time, typically Monday through Friday (occasional evenings/weekends as needed) Location: On-site position Why Friends Homes?
Friends Homes is a Life Plan Community committed to providing exceptional care and meaningful connections for older adults across all levels of service. We foster a supportive, faith-based environment where team members are valued, respected, and empowered to make a difference every day. Whether you\'re providing direct care, supporting wellness and engagement, or serving behind the scenes, your work at Friends Homes is part of something greater—a mission-driven community built on compassion, dignity, and teamwork. Perks & Benefits For YOU
At Friends Homes, we care for our team like family. All team members enjoy access to: Discounted meals from select on-site venues Access to employee gyms and indoor pool Onsite employee health clinic Excellent medical, dental, and vision insurance Insurance options for family members Disability and life insurance coverage Multiple spending account options (e.g., FSA) 401(k) Retirement Plan Paid Annual Leave (PAL) Access to earned wages before payday Employee scholarship opportunities Referral bonus program Employee Assistance Program (EAP) Credit union membership options Discounted tickets and local perks Fun employee events throughout the year A faith-based, mission-driven community with a strong team spirit!
What You’ll Do
As the Admissions Coordinator, you’ll play a vital role in ensuring smooth transitions for prospective residents entering Friends Homes and moving through our continuum of care. Your responsibilities include, but are not limited to: Manage and track all inquiries and applications for assisted living, skilled nursing, and memory care Develop and maintain strong relationships with prospects and referral sources Schedule and conduct tours, interviews, and assessments Collect relevant contact information to ensure timely follow-up Ensure compliance with admission criteria and state/federal regulations Facilitate completion of all required paperwork (applications, medical evaluations, financial disclosures) Coordinate move-in logistics, including room readiness, welcome materials, and orientation Communicate effectively with family members, POAs, and referral sources Partner with Marketing, Nursing, and Finance teams to support seamless transitions Act as a liaison between prospective residents and internal departments Attend interdisciplinary meetings regarding prospective and incoming residents Maintain accurate records in CRM systems (e.g., MatrixCare, PointClickCare, Salesforce) Ensure all documentation complies with internal policies and regulatory standards Track and analyze admissions data and provide regular reports to management Identify trends and recommend process improvements Participate in weekly Transitions meetings Maintain knowledge of room availability and readiness across care levels Facilitate and track all internal level-of-care transitions Ensure smooth transitions across Assisted Living, Skilled Nursing, and Memory Care Follow up with leads and close sales Meet or exceed occupancy and census development goals Partner with Marketing on campaigns, events, and community outreach Promote and uphold Friends Homes\' marketing philosophies
Requirements
Required: High School Diploma or GED 1–2 years of experience in admissions, case management, or marketing in senior living, healthcare, or long-term care Knowledge of state and federal regulations for senior living/skilled nursing facilities Excellent interpersonal, communication, and organizational skills Proficiency with Microsoft Office and CRM/admissions software Preferred: Associate’s or Bachelor’s degree in Healthcare Administration, Social Work, Gerontology, or related field Experience using systems like PointClickCare, MatrixCare, or Salesforce Ability to manage multiple priorities in a fast-paced environment Empathy and patience when working with older adults and their families Collaborative team mindset and strong problem-solving skills Apply Now! At Friends Homes, every team member plays a meaningful role. If you’re passionate about serving others and want to grow in a supportive, values-driven community, we’d love to hear from you. Note:
This description reflects the current opening and is not intended to include every duty or responsibility.
#J-18808-Ljbffr
Love where you work! – Now Hiring Sales Counselor at Friends Homes! Position Details Shift(s): Full-time, typically Monday through Friday (occasional evenings/weekends as needed) Location: On-site position Why Friends Homes?
Friends Homes is a Life Plan Community committed to providing exceptional care and meaningful connections for older adults across all levels of service. We foster a supportive, faith-based environment where team members are valued, respected, and empowered to make a difference every day. Whether you\'re providing direct care, supporting wellness and engagement, or serving behind the scenes, your work at Friends Homes is part of something greater—a mission-driven community built on compassion, dignity, and teamwork. Perks & Benefits For YOU
At Friends Homes, we care for our team like family. All team members enjoy access to: Discounted meals from select on-site venues Access to employee gyms and indoor pool Onsite employee health clinic Excellent medical, dental, and vision insurance Insurance options for family members Disability and life insurance coverage Multiple spending account options (e.g., FSA) 401(k) Retirement Plan Paid Annual Leave (PAL) Access to earned wages before payday Employee scholarship opportunities Referral bonus program Employee Assistance Program (EAP) Credit union membership options Discounted tickets and local perks Fun employee events throughout the year A faith-based, mission-driven community with a strong team spirit!
What You’ll Do
As the Admissions Coordinator, you’ll play a vital role in ensuring smooth transitions for prospective residents entering Friends Homes and moving through our continuum of care. Your responsibilities include, but are not limited to: Manage and track all inquiries and applications for assisted living, skilled nursing, and memory care Develop and maintain strong relationships with prospects and referral sources Schedule and conduct tours, interviews, and assessments Collect relevant contact information to ensure timely follow-up Ensure compliance with admission criteria and state/federal regulations Facilitate completion of all required paperwork (applications, medical evaluations, financial disclosures) Coordinate move-in logistics, including room readiness, welcome materials, and orientation Communicate effectively with family members, POAs, and referral sources Partner with Marketing, Nursing, and Finance teams to support seamless transitions Act as a liaison between prospective residents and internal departments Attend interdisciplinary meetings regarding prospective and incoming residents Maintain accurate records in CRM systems (e.g., MatrixCare, PointClickCare, Salesforce) Ensure all documentation complies with internal policies and regulatory standards Track and analyze admissions data and provide regular reports to management Identify trends and recommend process improvements Participate in weekly Transitions meetings Maintain knowledge of room availability and readiness across care levels Facilitate and track all internal level-of-care transitions Ensure smooth transitions across Assisted Living, Skilled Nursing, and Memory Care Follow up with leads and close sales Meet or exceed occupancy and census development goals Partner with Marketing on campaigns, events, and community outreach Promote and uphold Friends Homes\' marketing philosophies
Requirements
Required: High School Diploma or GED 1–2 years of experience in admissions, case management, or marketing in senior living, healthcare, or long-term care Knowledge of state and federal regulations for senior living/skilled nursing facilities Excellent interpersonal, communication, and organizational skills Proficiency with Microsoft Office and CRM/admissions software Preferred: Associate’s or Bachelor’s degree in Healthcare Administration, Social Work, Gerontology, or related field Experience using systems like PointClickCare, MatrixCare, or Salesforce Ability to manage multiple priorities in a fast-paced environment Empathy and patience when working with older adults and their families Collaborative team mindset and strong problem-solving skills Apply Now! At Friends Homes, every team member plays a meaningful role. If you’re passionate about serving others and want to grow in a supportive, values-driven community, we’d love to hear from you. Note:
This description reflects the current opening and is not intended to include every duty or responsibility.
#J-18808-Ljbffr