Hilton Worldwide, Inc.
Housekeeping Manager - Conrad Indianapolis Job at Hilton Worldwide, Inc. in Indi
Hilton Worldwide, Inc., Indianapolis, IN, US, 46262
Job Title Housekeeping Manager - Conrad Indianapolis (HOT0C052)
Overview Conrad Indianapolis is seeking a Housekeeping Manager to join the Housekeeping Team. This is an opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand. As the city's first true luxury hotel and the only Forbes recommended hotel in the state, this 23-story tower has 247 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets, including The Capital Grille, Tastings - Wine Bar & Bistro, and in-room dining. This role entails managing the daily operations of Housekeeping to support the hotel's commitment to exceptional guest service and financial success.
Responsibilities Manage daily Housekeeping operations to include maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
Ensure rooms are clean and available to guests in a timely and efficient manner
Manage daily systems use and management, cost controls and overall profitability, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Assist in monitoring and developing team member performance, including supervision, counseling and evaluations, and delivering recognition and reward
Oversee and conduct room inspections
Recruit, interview and train team members
Qualifications & Attributes The preferred candidate will have a minimum of two years\' supervisory or management experience in a hotel setting. Familiarity with Hilton systems and Luxury/Forbes standards is advantageous. In addition, we look for demonstration of the following values and attributes:
Hospitality – delivering exceptional guest experiences
Integrity – doing the right thing, all the time
Leadership – leading in the industry and in the community
Teamwork – collaborative in all we do
Ownership – accountability for actions and decisions
Now – operating with urgency and discipline
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company spanning luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Our vision is to fill the earth with the light and warmth of hospitality, uniting us as a team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all.
Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members with programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class PTO
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education through Guild Education (degrees and professional certifications)
401K plan with company match
Hilton Shares: ESPP at a 15% discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
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Available benefits may vary depending upon property-specific terms and conditions of employment.
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