CDS
3rd Shift Remote Call Center Customer Service Representative
CDS, Charlotte, North Carolina, United States
Job Description
Job Description Salary: 18.00/hr. At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule with hours between 8:00 pm to 8:00 am.
What We Offer:
Competitive hourly wages.
Comprehensive training program to ensure you have the skills and knowledge needed to succeed.
A supportive team environment.
Employee benefits package which includes 401k Plan, vacation, holidays and more.
What We're Looking For: Successful candidatesmust live in Florida, Indiana, North Carolina, Ohio, or South Carolinaonlyand possess their own computer equipment identified below to ensure compatibility with CDS software applications:
Laptop or desktop computer
Two monitors to allow for easy switching between multiple open apps
Windows 10/11 Pro (not Home or Home S Mode).
Processor Intel Core i5, i7, etc. Celeron processors are not recommended.
8GB Memory / RAM.
Hard Drive Size Minimum 128GB.
Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G.
Internet Speed Wired internet speed from internet provider needs to be 100 mbps
Chromebooks and Macs are not acceptable or compatible.
Your skills:
Excellent communication skills, both verbal and written
Strong problem-solving abilities and a customer-centric mindset
Ability to thrive in a fast-paced, dynamic environment
Previous call center customer service experience
High school diploma or equivalent
Apply today and take the first step towards an exciting career opportunity with CDS
atjobs@cdsanswersforyou.com
Job Description Salary: 18.00/hr. At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule with hours between 8:00 pm to 8:00 am.
What We Offer:
Competitive hourly wages.
Comprehensive training program to ensure you have the skills and knowledge needed to succeed.
A supportive team environment.
Employee benefits package which includes 401k Plan, vacation, holidays and more.
What We're Looking For: Successful candidatesmust live in Florida, Indiana, North Carolina, Ohio, or South Carolinaonlyand possess their own computer equipment identified below to ensure compatibility with CDS software applications:
Laptop or desktop computer
Two monitors to allow for easy switching between multiple open apps
Windows 10/11 Pro (not Home or Home S Mode).
Processor Intel Core i5, i7, etc. Celeron processors are not recommended.
8GB Memory / RAM.
Hard Drive Size Minimum 128GB.
Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G.
Internet Speed Wired internet speed from internet provider needs to be 100 mbps
Chromebooks and Macs are not acceptable or compatible.
Your skills:
Excellent communication skills, both verbal and written
Strong problem-solving abilities and a customer-centric mindset
Ability to thrive in a fast-paced, dynamic environment
Previous call center customer service experience
High school diploma or equivalent
Apply today and take the first step towards an exciting career opportunity with CDS
atjobs@cdsanswersforyou.com