Unofficial M.C. Dean is hiring: UPS Technician 3 - Boston, MA with Security Clea

Overview

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

Why join M.C. Dean? Our people are inspired by how engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

Responsibilities

• Maintain, service, and troubleshoot UPS systems, batteries, and other critical infrastructure equipment as part of the Critical Power Group.
• Operate as factory trained on major UPS manufacturers of static equipment (e.g., Ametek, SCI, Cyberex, Toshiba, Mitsubishi, Gutor, APC, MGE, Schneider Electric, Powerware/Eaton, among others).
• Perform preventive maintenance and equipment testing as well as emergency service calls at high profile government, institutional, and commercial customer facilities.
• Provide engineering and technical support to customers and other divisions of M.C. Dean, Inc.
• Travel daily with an independent work structure; be available for emergency calls 24/7 unless on PTO or off-call.
• Maintain/safeguard company issued equipment, tools, and instruments; manage battery repair and replacement, installations and replacements.
• Complete required preventive maintenance service to equipment under contract as scheduled; maintain customer contact and interface; communicate availability status to corporate office and team leads.
• Protect company proprietary information, manuals, and records; use electronic and electrical test equipment as necessary.
• Coordinate and manage on-site subcontractors hired by M.C. Dean as necessary; maintain vehicle and insurance as required.
• Ensure work is performed to M.C. Dean Standards; complete paperwork timely and accurately (Field Service Reports, Time Sheets, Expense Reports, and other required reports).
• Provide technical support to customers upon request; maintain technical documentation for study and/or review.
• Attend product-specific training as deemed necessary; cross-train other UPS technicians as needed.
• Inspect power electronic systems and their controls (UPS, battery systems, static transfer switches, power distribution units, etc.); perform inspections, maintenance checks, failure analysis, and repairs.
• Certify by signature that systems and components adhere to quality standards established by codes, publications, checklists, and specifications; review system drawings and specifications for accuracy and completeness.
• Determine maintenance and inspection requirements; resolve discrepancies between recorded and actual components; make and certify changes for the record.
• Provide technical assistance and expertise on power electronic devices to owners and engineers; advise site personnel on proper maintenance practices and techniques; prepare findings and recommendations for system improvements and quality control programs.
• Maintain physical ability to perform required tasks (lifting batteries and equipment, working at heights, etc.) and observe all safety standards.
• Maintain proficiency with instruments such as digital multimeters, power analyzers, infrared cameras, insulation testers, EMI/EMF meters, battery test equipment, oscilloscopes, and related tools.
• On-call availability 7x24x365; job may require overnight travel at company expense.

Qualifications

• Minimum of 5+ years OEM experience in power electronic system maintenance and repair (e.g., Vertiv, SCI, Cyberex, Toshiba, Mitsubishi, Gutor, APC, MGE, Schneider Electric, Powerware/Eaton) and progressively challenging experience.
• Experience with various UPS systems, batteries, test equipment, and related electrical apparatuses such as switchgear, panels, breakers, disconnects, ATSs, and generators.
• AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent field or military training.
• Proficiency in reading and interpreting complex technical instructions, plans, blueprints, and schematic diagrams.
• Strong working knowledge of NEC, maintenance practices, and quality control procedures; ability to evaluate complex electrical systems, diagnose malfunctions, and estimate maintenance requirements.
• Ability to use a laptop and various software packages; strong written and oral communication skills; willingness to pursue future training and certification (various Manufacturer Maintenance Courses, Power Quality Training).
• Proficiency in Microsoft Office products is preferred.

Benefits

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tution reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Note: This refined description focuses on the core responsibilities and qualifications for the UPS Technician 3 role in Boston, MA with Security Clearance, removing extraneous boilerplate and unrelated postings.