The Walt Disney Company is hiring: Associate Data Analyst in Lake Buena Vista

Associate Data Analyst

Job ID 10126419 | Location Lake Buena Vista, Florida, United States | Business The Walt Disney Company (Corporate) | Date posted Oct. 20, 2025

Job Summary

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross‑company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

This role is part of the End‑user and Technical Operations organization. Our mission is to deliver world‑class operational support of all systems, services, devices, and tools used by Disney employees and end users – including the Help Desk and day‑to‑day operations for end‑user support, data centers, databases, application operations, incident and problem management, and the network operations center. The Analyst will create operational analytics across Disney’s technology ecosystem, maximizing technology availability.

As part of Disney’s Enterprise Technology organization, this role focuses on strengthening service reliability and operational visibility across critical technology platforms. You will collaborate with operations, engineering, and development teams to design and implement monitoring strategies, real‑time dashboards, and self‑service analytics that safeguard service health and availability.

Key responsibilities include building operational intelligence dashboards, creating visualizations to detect anomalies, and developing predictive analytics that improve incident response and reduce mean time to restore (MTTR). You will partner with Operations teams to capture requirements, shape decision making, and deliver reporting that protects business‑critical service level agreements.

By leveraging advanced analytics such as anomaly detection, adaptive thresholds, and predictive health scoring, you’ll enable proactive issue prevention while driving automation, root cause analysis, and ITSM integrations. This role is central to advancing Disney’s overall IT Service Delivery, ensuring reliable, data‑driven operations that support the enterprise at scale.

Basic Qualifications

• Foundational skills in data analysis and scripting, with the ability to use Python (or similar languages) for data manipulation, automation, and reporting
• Hands‑on experience building dashboards and reports in Microsoft Power BI
• Familiarity with SQL and cloud‑based data platforms such as Snowflake to extract, clean, and join datasets
• Experience with data visualization concepts and ability to create clear, simple dashboards to communicate insights
• Strong analytical and problem‑solving skills, with the ability to dig into data and identify patterns, anomalies, and trends

Preferred Qualifications

• Familiarity with advanced analytics techniques such as statistical modeling, data mining, or machine learning applied to operational or support datasets
• Experience working with large‑scale, high‑dimensional data to drive operational improvements
• Knowledge of IT service delivery environments (e.g., service desk, onboarding, field support) and ability to translate operational needs into data insights
• Experience with reporting in platforms such as ServiceNow or Jira Service Desk is highly valuable.
• At least 1 year of experience in business analytics, data science, business intelligence, or a related role

Required Education

• Bachelor’s degree in Mathematics, Statistics, Data Science or comparable field of study, and/or equivalent work experience

About The Walt Disney Company (Corporate)

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far‑reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world‑class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Disability Accommodation for Employment Applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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