Front Desk Associate / Receptionist Job at American Tax & Accounting in Normal

Front Desk Associate / Receptionist 
 
Job Type: Full-Time / Seasonal (on-site)
Benefits Offered: 401K, Dental, Life, Vision (Full-Time positions only) 
Compensation:  $16 to $19 per hour 
 
Job Description:  
We are a family-owned business with a great work environment by creating a flexible and inviting place to work by building relationships. 

We are seeking a Front Desk Associate / Receptionist to join our team! You will perform clerical functions in order to drive company success. 
 
Responsibilities:

• Answer phones and direct calls to the appropriate member of staff.


• Receive and relay messages.


• Greet all customers in a professional manner.


• Complete administrative tasks such as scanning, copying, filing, data entry, and scheduling.


• Collect, record and update all customer records.


• Send electronic appointments to customers along with reminders.


• Prepare and organize for each day’s appointments.


• Ensure the reception area is clean and a welcoming environment for all customers who visit the office.


• Coordinate mail flow in and out of the office.


• Call customers daily with information, requests, and due date reminders.


• Collect payments from customers and issue receipts.

Qualifications

• Previous experience as a Front Desk Associate / Receptionist


• Ability to prioritize and multitask


• Excellent written and verbal communication skills


• Strong attention to detail


• Strong organizational skills


• Professional appearance


• Proficient computer skills / Microsoft Suite 

About Our Accounting Firm in Normal IL:
Our firm has won first place in the Pantagraph’s Reader’s Choice for the last 6 years in a row.
Our mission is to provide quality professional year-round service to our clients; this includes personal as well as business tax, bookkeeping, and payroll services, allowing businesses the opportunity to focus on other aspects.
We accomplish this by:

• Giving individual attention to our clients and knowing that our success is a result of their success.


• Staying current on the ever-changing tax laws, using the latest tax and accounting software, research materials and technology.


• Working with other professional businesses to enhance the services that we provide.

Salary/Compensation: $16.00 - $19.00 per hour