Loews Coral Gables Hotel
Overview
Loews Coral Gables Hotel features 242 guestrooms, including 23 suites, 30,0000 square feet of indoor / outdoor flexible meeting space, a 9th floor pool deck, four Miami-inspired dining outlets and more. Located four blocks from Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.
Who We Are :
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves guest experiences or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. We strive to create a Team Member experience where you belong regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Responsibilities What We're Looking For :
We are seeking an experienced Associate Director of Catering. This is a highly visible, senior level role that is responsible for booking and servicing Catering business to meet revenue goals and for developing strategies to grow Catering business.
A Catering champion with a passion and expertise for relationship building and driving results
An entrepreneur at heart who excels in an exciting, ever-evolving environment
Forward thinker who enjoys strategic thinking and planning
Effective communicator who is comfortable taking the lead in a variety of settings
What You'll Be Doing :
Promptly reply to incoming leads
Personally prospect and sell local Catering business and coordinate the sales efforts of all Catering Sales Managers
Participate in daily business review meetings, pre-convention meetings, training and other catering sales related meetings as required
Develop a customized Site Visit experience to support converting business
Plan, coordinate and service all booked Catering events
Collaborate with the Executive Chef to create unique and tailored menus for each event, including Wedding Packages
Partner with DOME on training for all Catering Managers
Partner with DOME to develop annual Catering Sales strategy to retain and grow Catering business
Host or participate in local events to attract new business
Analyze Catering sales performance and financial results to refine the hotel's Catering sales strategy
Work with the Loews Hotels Brand team and Corporate Catering Director to develop creative Sales and Marketing opportunities
Execute catering sales agreements, oversee client tastings, menu details, function set-ups and billing, and communicate details to operational departments
Research the competitive catering environment to identify potential sources of Catering business
Partner with Brand and PR Team to maintain and optimize 3rd party website presence
Assist DOME with research and preparation of yearly Catering budget
Assist Catering Managers in setting and achieving annual objectives and goals
Block space effectively in Delphi to maximize potential revenues
Distribute necessary documents, including Banquet Event Orders and resumes, to appropriate hotel departments
Accurately forecast groups' anticipated revenue spend
Schedule and coordinate pre-convention and post-convention meetings
Discuss group plans for future events and encourage rebooking
Solicit client feedback on Meeting Planner Survey and develop plans to increase response rates
Coordinate with Financial Service Center to fulfill credit and billing processes
Attend meetings as appropriate: Staff, Department, Resume Review and BEO Meetings
Work on special projects as assigned by Director of Meetings and Events
All other duties as assigned
Qualifications
Your Experience Includes :
Minimum five years Catering Sales experience in a full-service hotel environment with proven success
Certified Meeting Planner, Certified Professional in Catering and Events, or similar designation strongly preferred
Extensive knowledge of all hotel support departments
Delphi experience preferred
Diagram Writing Software experience, such as Social Tables, preferred
Property Management System knowledge preferred
Proficient in Microsoft Office Suite
Excels in a dynamic, fast-paced work environment
Able to work a flexible schedule including weekends and holidays
Must be able to push, stand, stoop, bend and lift items weighing up to 25 pounds
Benefits
This is a bonus eligible position
Competitive health & wellness benefits, 401(K) & company match
Hybrid remote-eligible work policy
Paid Sick Days, Vacation, and Holidays
Training & Development opportunities, career growth
Tuition Reimbursement
Employee Hotel Rates
Other discounts and more
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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Who We Are :
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves guest experiences or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. We strive to create a Team Member experience where you belong regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Responsibilities What We're Looking For :
We are seeking an experienced Associate Director of Catering. This is a highly visible, senior level role that is responsible for booking and servicing Catering business to meet revenue goals and for developing strategies to grow Catering business.
A Catering champion with a passion and expertise for relationship building and driving results
An entrepreneur at heart who excels in an exciting, ever-evolving environment
Forward thinker who enjoys strategic thinking and planning
Effective communicator who is comfortable taking the lead in a variety of settings
What You'll Be Doing :
Promptly reply to incoming leads
Personally prospect and sell local Catering business and coordinate the sales efforts of all Catering Sales Managers
Participate in daily business review meetings, pre-convention meetings, training and other catering sales related meetings as required
Develop a customized Site Visit experience to support converting business
Plan, coordinate and service all booked Catering events
Collaborate with the Executive Chef to create unique and tailored menus for each event, including Wedding Packages
Partner with DOME on training for all Catering Managers
Partner with DOME to develop annual Catering Sales strategy to retain and grow Catering business
Host or participate in local events to attract new business
Analyze Catering sales performance and financial results to refine the hotel's Catering sales strategy
Work with the Loews Hotels Brand team and Corporate Catering Director to develop creative Sales and Marketing opportunities
Execute catering sales agreements, oversee client tastings, menu details, function set-ups and billing, and communicate details to operational departments
Research the competitive catering environment to identify potential sources of Catering business
Partner with Brand and PR Team to maintain and optimize 3rd party website presence
Assist DOME with research and preparation of yearly Catering budget
Assist Catering Managers in setting and achieving annual objectives and goals
Block space effectively in Delphi to maximize potential revenues
Distribute necessary documents, including Banquet Event Orders and resumes, to appropriate hotel departments
Accurately forecast groups' anticipated revenue spend
Schedule and coordinate pre-convention and post-convention meetings
Discuss group plans for future events and encourage rebooking
Solicit client feedback on Meeting Planner Survey and develop plans to increase response rates
Coordinate with Financial Service Center to fulfill credit and billing processes
Attend meetings as appropriate: Staff, Department, Resume Review and BEO Meetings
Work on special projects as assigned by Director of Meetings and Events
All other duties as assigned
Qualifications
Your Experience Includes :
Minimum five years Catering Sales experience in a full-service hotel environment with proven success
Certified Meeting Planner, Certified Professional in Catering and Events, or similar designation strongly preferred
Extensive knowledge of all hotel support departments
Delphi experience preferred
Diagram Writing Software experience, such as Social Tables, preferred
Property Management System knowledge preferred
Proficient in Microsoft Office Suite
Excels in a dynamic, fast-paced work environment
Able to work a flexible schedule including weekends and holidays
Must be able to push, stand, stoop, bend and lift items weighing up to 25 pounds
Benefits
This is a bonus eligible position
Competitive health & wellness benefits, 401(K) & company match
Hybrid remote-eligible work policy
Paid Sick Days, Vacation, and Holidays
Training & Development opportunities, career growth
Tuition Reimbursement
Employee Hotel Rates
Other discounts and more
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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