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Resmed

Business Analyst, Oracle ERP

Resmed, San Diego, California, United States, 92189

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Business Analyst, Oracle ERP

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Resmed

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed.

The primary goal of GTS is to accelerate well‑being and growth by transforming core processes and building future‑ready operations.

Responsibilities

Diagnose and resolve issues within Oracle EBS modules such as Manufacturing, Supply Chain, Financials, CRM and others

Provide support for both technical and functional issues with ancillary systems around Oracle EBS environment.

Conduct thorough root‑cause analysis of issues and provide strategic recommendations for solutions.

Build and produce reports using query and flexible reporting tools to meet the requirements of business management and staff.

Occasionally lead project teams and formally train junior staff.

Provide support to end‑users by answering questions, assisting with navigation, and troubleshooting issues.

Qualifications

Bachelor’s degree or higher in computer science, computer engineering, information technology or related field.

Strong understanding of Oracle EBS architecture, SQL, PL/SQL, and database management.

Minimum 5+ years’ experience supporting Oracle EBS 12.1.3.

Proven track record of successful project management and delivery in complex environments.

Proven track record of successful Incident / Service Management.

Strong understanding of IT governance, security, and compliance.

Experience supporting manufacturing or distribution environments.

Preferred

Oracle certifications related to EBS modules.

Benefits Employees scheduled to work 30 or more hours per week are eligible for comprehensive medical, vision, dental, and life benefits, along with HSA, FSA, commuter benefits, 401(k), ESPP, EAP, tuition assistance, 3 weeks paid time off, 11 paid holidays, floating days, and caregiver leave options.

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