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HRBoost, LLC.

Vice President of Operations

HRBoost, LLC., Chicago, Illinois, United States

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Overview

Job Purpose: Provide strategic and operational leadership for the company to ensure exceptional quality, customer satisfaction, and sustainable growth. The Vice President of Operations oversees all aspects of operations, quality, and customer service to meet client needs, achieve financial goals, and drive operational excellence. Position Summary: The Vice President sets annual revenue, production, and margin goals, establishing hiring and output metrics aligned with company objectives. Responsibilities cover day-to-day operations across metal fabrication, welding, shipping and receiving, customer service, quality, and powder coating to ensure quality, efficiency, and on-time delivery.

Key Responsibilities

Sets annual revenue, production, and margin goals, establishing hiring and output metrics aligned with company objectives. Oversees day-to-day operations across metal fabrication, welding, shipping and receiving, customer service, quality, and powder coating departments to ensure quality, efficiency, and on-time delivery. Evaluates the current client base and book of business to identify growth opportunities—expanding into new industrial and commercial markets. Hires, trains, and mentors key staff. Provides leadership and coaching on project estimating, client relations, job costing, and new business development. Implements process improvement initiatives focused on productivity, waste reduction, and throughput using lean manufacturing and continuous improvement principles. Ensures adherence to safety, environmental, and quality standards (including OSHA and industry-specific powder coating and metal fabrication requirements). Works closely with Engineering and Machining leadership to maintain cross-functional communication between teams to align priorities and streamline workflow. Creates and executes sales and production performance contests to encourage engagement and results. Participates in candidate sourcing and workforce planning to ensure adequate staffing for growth and seasonal demand. Fosters a culture of collaboration, accountability, and excellence across all departments. Attends and facilitates business and production meetings to review performance metrics and align on strategic goals.

Qualifications

Bachelors Degree required, preferably in business leadership and/or management disciplines; minimum of 10 years of business experience; at least 4 years of leadership and management experience with demonstrated excellence in delivering results. Proven excellence in leadership; strong individual character; sound judgment and decision-making. Essential skills include: Interpersonal skills, oral and written communication, teamwork, problem solving, customer service, project management, adaptability, and leadership capabilities. Experience in organizational planning, delegation, strategic thinking, professionalism, business acumen, cost consciousness. Knowledge requirements: organizational support, leadership, managing people, planning/organizing, and knowledge of CRM software; strong time management and ability to work under dynamic schedules. Knowledge of electronic equipment and intermediate PC skills, including Internet and Microsoft Office applications.

Key Relationships

External: existing company clients, potential company clients, strategic partners, networking partners. Internal: all company employees.

Physical Demands

The work is typically performed in an office and shop environment; standing, sitting, and light to moderate physical activity may be required. Regularly required to sit, use hands, talk or hear; occasionally required to stand, walk, reach; may require lifting up to 10 pounds. Specific vision abilities required include close, distance, color, peripheral vision, depth perception; noise level is moderate.

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