Compass Group
Overview
Morrison Living is hiring immediately for a Director of Dining Services position. Location : Newington, CT Pay Range : Salary: $72,500–$75,000 Bonus : 15% (prorated) Structure : Skilled Nursing Facility – 100 beds What’s in it for you
A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation. You\'ll work with a talented and supportive team that makes a real impact in the lives of those we serve. You\'d make a great addition to our team Our culinary team is the core of our business. If you enjoy creating memorable experiences and are passionate about hospitality and culinary excellence, you will be a great addition to the Morrison Living team! Job Summary
The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation, ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensure implementation of the Compass Community Living’s service strategy as well as be the face of the company. Leading Food & Beverage Operation
Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy, and disseminate the vision within the community so all team members understand expectations. Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner, and hold the on-site leadership team accountable for demonstrating desired service behaviors. Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved. Maintain a professional and positive demeanor with a high level of resilience during stressful periods, and adapt and problem-solve when required. Perform daily walk-throughs to ensure full compliance with Department of Health regulations and Compass Group standards. Directs and conducts safety, sanitation, and maintenance programs. Ensure regular, ongoing communication in all areas of food and beverage by leading pre-meal briefings and staff meetings. Advise and update executives, supervisors, coworkers, and subordinates on relevant information in a timely manner by telephone, in written form, e-mail, or in person. Business and Financial Competence
Understand market dynamics, enterprise-level objectives, and important aspects of Compass Community Living’s business to diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Align individual and team actions to drive business results. Recognize and understand P&L drivers to analyze and evaluate results, identify opportunities, and put plans into action to deliver expected results. Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent. Coaches and supports the team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.). Reviews financial reports and statements to determine performance against budget. Works with the team to resolve areas of concern and develops strategies to improve the department’s financial performance. Ensuring Exceptional Customer Service
Understand the client’s business model to prioritize what is most important to their residents. Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments to be seen as a member of the client’s management team. Review resident satisfaction results and other data to identify areas of improvement, share feedback with all team members to ensure resident and client expectations are met, and take appropriate corrective action when needed to deliver desired outcomes. Improve service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and individual coaching when needed. Stay aware of market trends and introduce new food and beverage products to meet or exceed resident expectations, generate increased revenue, and ensure client satisfaction. Empower employees to provide excellent service that exceeds resident and client satisfaction. Team Building & Management
Regularly lead team member meetings. Create a positive work environment by serving as a role model, demonstrating appropriate behaviors, and motivating each person to deliver a best-in-class hospitality experience for residents. Establish goals including performance, budget, and team goals. Solicit employee feedback, apply an open-door policy, and review employee satisfaction results to identify and address problems or concerns. Identify developmental needs of others, coach and mentor team members by providing feedback and training to achieve performance objectives. Cross-train abilities for all skills to promote professional growth and development of the entire team. Find, train, and retain talent starting with behavioral-based interviewing. Hire food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet business needs. Ensure employees are treated fairly and equitably. Lead empathetically while holding self and team members accountable. Preferred Qualifications
B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred. Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control. Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation. Previous P&L accountability or contract-managed service experience is desirable. Strong supervisory, leadership, management, and coaching skills. Strong communication skills, both written and verbal. Ability to communicate on various levels including management, client, customer, and associate levels. Excellent financial, budgetary, accounting, and computational skills. Proficient computer skills including Microsoft Office, e-mail, and the Internet. ServSafe® Certified. Benefits for Our Team Members
Full-time and part-time positions offer
the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer
the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely,
click here
for paid time off benefits information. Morrison Living is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Living maintains a drug-free workplace.
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Morrison Living is hiring immediately for a Director of Dining Services position. Location : Newington, CT Pay Range : Salary: $72,500–$75,000 Bonus : 15% (prorated) Structure : Skilled Nursing Facility – 100 beds What’s in it for you
A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation. You\'ll work with a talented and supportive team that makes a real impact in the lives of those we serve. You\'d make a great addition to our team Our culinary team is the core of our business. If you enjoy creating memorable experiences and are passionate about hospitality and culinary excellence, you will be a great addition to the Morrison Living team! Job Summary
The Director of Dining Services is the strategic business leader of the community’s food and beverage/culinary operation, ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensure implementation of the Compass Community Living’s service strategy as well as be the face of the company. Leading Food & Beverage Operation
Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy, and disseminate the vision within the community so all team members understand expectations. Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner, and hold the on-site leadership team accountable for demonstrating desired service behaviors. Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved. Maintain a professional and positive demeanor with a high level of resilience during stressful periods, and adapt and problem-solve when required. Perform daily walk-throughs to ensure full compliance with Department of Health regulations and Compass Group standards. Directs and conducts safety, sanitation, and maintenance programs. Ensure regular, ongoing communication in all areas of food and beverage by leading pre-meal briefings and staff meetings. Advise and update executives, supervisors, coworkers, and subordinates on relevant information in a timely manner by telephone, in written form, e-mail, or in person. Business and Financial Competence
Understand market dynamics, enterprise-level objectives, and important aspects of Compass Community Living’s business to diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Align individual and team actions to drive business results. Recognize and understand P&L drivers to analyze and evaluate results, identify opportunities, and put plans into action to deliver expected results. Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent. Coaches and supports the team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.). Reviews financial reports and statements to determine performance against budget. Works with the team to resolve areas of concern and develops strategies to improve the department’s financial performance. Ensuring Exceptional Customer Service
Understand the client’s business model to prioritize what is most important to their residents. Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments to be seen as a member of the client’s management team. Review resident satisfaction results and other data to identify areas of improvement, share feedback with all team members to ensure resident and client expectations are met, and take appropriate corrective action when needed to deliver desired outcomes. Improve service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and individual coaching when needed. Stay aware of market trends and introduce new food and beverage products to meet or exceed resident expectations, generate increased revenue, and ensure client satisfaction. Empower employees to provide excellent service that exceeds resident and client satisfaction. Team Building & Management
Regularly lead team member meetings. Create a positive work environment by serving as a role model, demonstrating appropriate behaviors, and motivating each person to deliver a best-in-class hospitality experience for residents. Establish goals including performance, budget, and team goals. Solicit employee feedback, apply an open-door policy, and review employee satisfaction results to identify and address problems or concerns. Identify developmental needs of others, coach and mentor team members by providing feedback and training to achieve performance objectives. Cross-train abilities for all skills to promote professional growth and development of the entire team. Find, train, and retain talent starting with behavioral-based interviewing. Hire food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet business needs. Ensure employees are treated fairly and equitably. Lead empathetically while holding self and team members accountable. Preferred Qualifications
B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred. Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control. Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation. Previous P&L accountability or contract-managed service experience is desirable. Strong supervisory, leadership, management, and coaching skills. Strong communication skills, both written and verbal. Ability to communicate on various levels including management, client, customer, and associate levels. Excellent financial, budgetary, accounting, and computational skills. Proficient computer skills including Microsoft Office, e-mail, and the Internet. ServSafe® Certified. Benefits for Our Team Members
Full-time and part-time positions offer
the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer
the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely,
click here
for paid time off benefits information. Morrison Living is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Living maintains a drug-free workplace.
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