Safeway
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Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Main Responsibilities
Champions Company and Division customer service programsto meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Company’s philosophy of personalized service.
Provides fast, friendly, courteous and excellent customer services, handles customer relations, performs checking duties and supervisor functions on cash registers when necessary, and engages in suggestive selling and other sales techniques. Serve as overflow cashier as necessary.
Directs and supervises frontend activities including: monitoring customer traffic and service level, coordinates and implements frontend and service programs, ensures cleanliness, safety and appearance of Front End physical area, and monitors inventories and ordering Front End supplies and merchandise. Ensure frontend is operational and that it projects a positive image.
Handles and is accountable for cash flow and controls including: safe transactions, issues and pick-ups, cash register tills, approving checks, rain checks and refunds, and monitoring checker money handling procedures. Handles scan system emergency procedures, UPC codes not on file, hard to scan UPC codes, scan pricing errors and system failures and other emergencies.
Assists with the interviewing and hiring of front end and courtesy clerks. Trains front end management, front end and courtesy clerks and monitors their compliance. Supervises employees assigned, makes recommendations for employment status changes and discipline to Store Director.
Responsible for achievement of budget goals for labor, cash variation, check expense and supplies.
Responsible for cost and quality control and maintaining a constant awareness of customer and employee safety.
Enforces dress and grooming standards for all employees.
Responsible for compliance to company policies, procedures and applications in the Front End.
We Are Looking For Candidates Who Possess The Following
Strong communication, leadership, team building and interpersonal skills and the ability to maintain composure under pressure.
Ability to deal with the public and project a positive image.
Frequently lift and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
Ability to stand or walk for long periods of time. Ability to move quickly.
Ability to operate and troubleshoot PCs and checkout equipment such as printers, scales, public announcement equipment, scanners, and cash registers.
Knowledge of interviewing techniques, basic employment law, computer software and the analytical ability to handle administrative details such as planning and scheduling.
Ability to supervise. Ability to analyze and gather facts for recommending disciplinary action and make hiring decisions.
A good understanding of Company practices and in-depth understanding of Front End policies and procedures, and the ability to judge and react to business activity.
Mental alertness is necessary to ensure safe and accurate completion of work activities.
Knowledge of product variety and perishability, safety and sanitation procedures, and department policies and procedures.
Ability to present a positive image to the public.
We Also Provide a Variety Of Benefits Including
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values Pay transparency Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include healthcare, sick pay, PTO/Vacation pay and retirement benefits (pension and/or 401(k) eligibility).
A copy of the full job description can be made available to you.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
Referrals increase your chances of interviewing at Safeway by 2x
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Oxon Hill, MD .
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Get AI-powered advice on this job and more exclusive features.
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Main Responsibilities
Champions Company and Division customer service programsto meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Company’s philosophy of personalized service.
Provides fast, friendly, courteous and excellent customer services, handles customer relations, performs checking duties and supervisor functions on cash registers when necessary, and engages in suggestive selling and other sales techniques. Serve as overflow cashier as necessary.
Directs and supervises frontend activities including: monitoring customer traffic and service level, coordinates and implements frontend and service programs, ensures cleanliness, safety and appearance of Front End physical area, and monitors inventories and ordering Front End supplies and merchandise. Ensure frontend is operational and that it projects a positive image.
Handles and is accountable for cash flow and controls including: safe transactions, issues and pick-ups, cash register tills, approving checks, rain checks and refunds, and monitoring checker money handling procedures. Handles scan system emergency procedures, UPC codes not on file, hard to scan UPC codes, scan pricing errors and system failures and other emergencies.
Assists with the interviewing and hiring of front end and courtesy clerks. Trains front end management, front end and courtesy clerks and monitors their compliance. Supervises employees assigned, makes recommendations for employment status changes and discipline to Store Director.
Responsible for achievement of budget goals for labor, cash variation, check expense and supplies.
Responsible for cost and quality control and maintaining a constant awareness of customer and employee safety.
Enforces dress and grooming standards for all employees.
Responsible for compliance to company policies, procedures and applications in the Front End.
We Are Looking For Candidates Who Possess The Following
Strong communication, leadership, team building and interpersonal skills and the ability to maintain composure under pressure.
Ability to deal with the public and project a positive image.
Frequently lift and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
Ability to stand or walk for long periods of time. Ability to move quickly.
Ability to operate and troubleshoot PCs and checkout equipment such as printers, scales, public announcement equipment, scanners, and cash registers.
Knowledge of interviewing techniques, basic employment law, computer software and the analytical ability to handle administrative details such as planning and scheduling.
Ability to supervise. Ability to analyze and gather facts for recommending disciplinary action and make hiring decisions.
A good understanding of Company practices and in-depth understanding of Front End policies and procedures, and the ability to judge and react to business activity.
Mental alertness is necessary to ensure safe and accurate completion of work activities.
Knowledge of product variety and perishability, safety and sanitation procedures, and department policies and procedures.
Ability to present a positive image to the public.
We Also Provide a Variety Of Benefits Including
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values Pay transparency Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include healthcare, sick pay, PTO/Vacation pay and retirement benefits (pension and/or 401(k) eligibility).
A copy of the full job description can be made available to you.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
Referrals increase your chances of interviewing at Safeway by 2x
Get notified about new Frontend Manager jobs in
Oxon Hill, MD .
Store Manager-Mall at Prince Georges (Maryland) Hyattsville, MD $111,280 - $131,040 3 weeks ago
National Harbor, MD $58,000 - $87,000 16 hours ago
Full-Time Store Manager Trainee (Prince George's County – North) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr