Albertsons Companies
Overview
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
Albertsons Companies is looking for someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Main responsibilities
Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes the Company’s philosophy of personalized service.
Provides fast, friendly, courteous, and excellent customer services; handles customer relations; performs checking duties and supervisor functions on cash registers when necessary; engages in suggestive selling and other sales techniques. Serve as overflow cashier as necessary.
Directs and supervises frontend activities including: monitoring customer traffic and service level, coordinates and implements frontend and service programs, ensures cleanliness, safety and appearance of Front End physical area, and monitors inventories and ordering Front End supplies and merchandise. Ensure frontend is operational and projects a positive image.
Handles and is accountable for cash flow and controls including: safe transactions, issues and pickups, cash register tills, approving checks, rain checks and refunds, and monitoring checker money handling procedures. Handles scan system emergency procedures, UPC codes not on file, hard to scan UPC codes, scan pricing errors and system failures and other emergencies.
Assists with interviewing and hiring of front end and courtesy clerks. Trains front end management, front end and courtesy clerks and monitors their compliance. Supervises employees assigned, makes recommendations for employment status changes and discipline to Store Director.
Responsible for achievement of budget goals for labor, cash variation, check expense and supplies.
Responsible for cost and quality control and maintaining a constant awareness of customer and employee safety.
Enforces dress and grooming standards for all employees.
Responsible for compliance to company policies, procedures and applications in the Front End.
Qualifications
We are looking for candidates who possess the following:
Strong communication, leadership, team building and interpersonal skills and the ability to maintain composure under pressure.
Ability to deal with the public and project a positive image.
Frequently lift and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
Ability to stand or walk for long periods of time. Ability to move quickly.
Ability to operate and troubleshoot PCs and check stand equipment such as printers, scales, public address equipment, scanners, and cash registers.
Knowledge of interviewing techniques, basic employment law, computer software and the analytical ability to handle administrative details such as planning and scheduling.
Ability to supervise. Ability to analyze and gather facts for recommending disciplinary action and make hiring decisions.
A good understanding of Company practices and in-depth understanding of Front End policies and procedures, and the ability to judge and react to business activity.
Mental alertness is necessary to ensure safe and accurate completion of work activities. Knowledge of product variety and perishability, safety and sanitation procedures, and department policies and procedures.
Ability to present a positive image to the public.
Benefits
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit
myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Values and pay Our Values – Click below to view video:
ACI Values
Pay transparency
Starting rates will be no less than the local minimum wage and may vary based on location, experience, qualifications and the terms of any applicable collective bargaining agreement. Depending on length of service, hours worked and any applicable collective bargaining agreement, benefits include healthcare, sick pay, PTO/Vacation pay and retirement benefits (pension and/or 401(k) eligibility).
A copy of the full job description can be made available to you.
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Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
Albertsons Companies is looking for someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Main responsibilities
Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes the Company’s philosophy of personalized service.
Provides fast, friendly, courteous, and excellent customer services; handles customer relations; performs checking duties and supervisor functions on cash registers when necessary; engages in suggestive selling and other sales techniques. Serve as overflow cashier as necessary.
Directs and supervises frontend activities including: monitoring customer traffic and service level, coordinates and implements frontend and service programs, ensures cleanliness, safety and appearance of Front End physical area, and monitors inventories and ordering Front End supplies and merchandise. Ensure frontend is operational and projects a positive image.
Handles and is accountable for cash flow and controls including: safe transactions, issues and pickups, cash register tills, approving checks, rain checks and refunds, and monitoring checker money handling procedures. Handles scan system emergency procedures, UPC codes not on file, hard to scan UPC codes, scan pricing errors and system failures and other emergencies.
Assists with interviewing and hiring of front end and courtesy clerks. Trains front end management, front end and courtesy clerks and monitors their compliance. Supervises employees assigned, makes recommendations for employment status changes and discipline to Store Director.
Responsible for achievement of budget goals for labor, cash variation, check expense and supplies.
Responsible for cost and quality control and maintaining a constant awareness of customer and employee safety.
Enforces dress and grooming standards for all employees.
Responsible for compliance to company policies, procedures and applications in the Front End.
Qualifications
We are looking for candidates who possess the following:
Strong communication, leadership, team building and interpersonal skills and the ability to maintain composure under pressure.
Ability to deal with the public and project a positive image.
Frequently lift and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
Ability to stand or walk for long periods of time. Ability to move quickly.
Ability to operate and troubleshoot PCs and check stand equipment such as printers, scales, public address equipment, scanners, and cash registers.
Knowledge of interviewing techniques, basic employment law, computer software and the analytical ability to handle administrative details such as planning and scheduling.
Ability to supervise. Ability to analyze and gather facts for recommending disciplinary action and make hiring decisions.
A good understanding of Company practices and in-depth understanding of Front End policies and procedures, and the ability to judge and react to business activity.
Mental alertness is necessary to ensure safe and accurate completion of work activities. Knowledge of product variety and perishability, safety and sanitation procedures, and department policies and procedures.
Ability to present a positive image to the public.
Benefits
Competitive wages paid weekly
Associate discounts
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Time off (vacation, holidays, sick pay). For eligibility requirements please visit
myACI Benefits
Leaders invested in your training, career growth and development
An inclusive work environment with talented colleagues who reflect the communities we serve
Values and pay Our Values – Click below to view video:
ACI Values
Pay transparency
Starting rates will be no less than the local minimum wage and may vary based on location, experience, qualifications and the terms of any applicable collective bargaining agreement. Depending on length of service, hours worked and any applicable collective bargaining agreement, benefits include healthcare, sick pay, PTO/Vacation pay and retirement benefits (pension and/or 401(k) eligibility).
A copy of the full job description can be made available to you.
#J-18808-Ljbffr