DaVita Kidney Care
Job Title
Provider Engagement Manager (PEM) – DaVita Kidney Care
Location 1150 Lake Hearn Dr, Atlanta, Georgia 30342, USA
Pay Range Base salary: $86,000 - $119,000 per year.
Responsibilities
Build formal relationships with key stakeholders within the local integrated network including but not limited to: PCPs, Specialists, Dialysis Centers, SNFs, LTACs, high-volume hospital systems and transplant centers.
Co‑lead market ops meetings with the market director and practice physicians. Additional attendees may include: DV clinical leaders, IKC clinical leaders, market analyst, etc.
Educates practices on all program requirements including participation and responsibilities for quality assurance (QA) and quality improvement (QI).
Provides streamlined nephrologist engagement across DaVita IKC and other GIKC value‑based care programs.
Review quality metrics, clinical reports, program playbooks, program updates, and other pertinent documents with physicians. Ensure that physicians have solid understanding of program requirements and expectations.
Implement meaningful process changes by assisting in physician practice assessment as it pertains to the CKCC program, leading the implementation of efficient and effective processes, and identifying support resources that result in optimal clinical/patient outcomes. Provides analysis of clinical and operational data from multiple sources and determines current trends to develop QA and QI actions appropriate for value‑based program needs.
Facilitates behavior change through practice QI team by implementing ongoing meeting schedule for physician champion and practice QI team, involving other practice physicians, and practice staff as appropriate. Provides coaching, feedback, and assistance to practice for change leadership and management. Uses proven techniques of practice facilitation to influence and promote high‑value healthcare. Identifies practice educational needs and matches them with available DaVita resources.
Reviews and synthesizes data reports provided by NCA or DaVita analyst. Checks for data accuracy, provides recommendations to improve practice experience, and understands critical focus areas. Collaborates with DaVita and IKC clinical leadership on key findings.
Other duties as assigned.
Qualifications
Bachelor’s Degree – Required, MBA – Preferred.
Proven track record of building successful physician relationships – Required.
Prior experience in healthcare services and/or working with payers, value‑based care models, and/or integrated healthcare models.
Process improvement training (Lean Six Sigma, PDSA) – Preferred.
At least 2 years of project management experience.
At least five years of experience in a clinical support role – Required.
Direct clinical experience is a plus.
Healthcare account management experience is a plus.
Advanced proficiency in Microsoft Office Products (Excel, PPT, Word).
Vaccination & COVID‑19 Requirements Full vaccination against COVID‑19 or weekly testing, wearing a mask required. Medical/religious exemption is required for any unvaccinated teammates planning to visit a clinic or working on any of our federal contracts.
Benefits & Compensation
Medical, dental, vision, 401(k) match, paid time off, PTO cash‑out.
Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
Professional development programs and on‑demand virtual leadership and development courses through DaVita’s online learning platform StarLearning.
EEO Statement We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
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Location 1150 Lake Hearn Dr, Atlanta, Georgia 30342, USA
Pay Range Base salary: $86,000 - $119,000 per year.
Responsibilities
Build formal relationships with key stakeholders within the local integrated network including but not limited to: PCPs, Specialists, Dialysis Centers, SNFs, LTACs, high-volume hospital systems and transplant centers.
Co‑lead market ops meetings with the market director and practice physicians. Additional attendees may include: DV clinical leaders, IKC clinical leaders, market analyst, etc.
Educates practices on all program requirements including participation and responsibilities for quality assurance (QA) and quality improvement (QI).
Provides streamlined nephrologist engagement across DaVita IKC and other GIKC value‑based care programs.
Review quality metrics, clinical reports, program playbooks, program updates, and other pertinent documents with physicians. Ensure that physicians have solid understanding of program requirements and expectations.
Implement meaningful process changes by assisting in physician practice assessment as it pertains to the CKCC program, leading the implementation of efficient and effective processes, and identifying support resources that result in optimal clinical/patient outcomes. Provides analysis of clinical and operational data from multiple sources and determines current trends to develop QA and QI actions appropriate for value‑based program needs.
Facilitates behavior change through practice QI team by implementing ongoing meeting schedule for physician champion and practice QI team, involving other practice physicians, and practice staff as appropriate. Provides coaching, feedback, and assistance to practice for change leadership and management. Uses proven techniques of practice facilitation to influence and promote high‑value healthcare. Identifies practice educational needs and matches them with available DaVita resources.
Reviews and synthesizes data reports provided by NCA or DaVita analyst. Checks for data accuracy, provides recommendations to improve practice experience, and understands critical focus areas. Collaborates with DaVita and IKC clinical leadership on key findings.
Other duties as assigned.
Qualifications
Bachelor’s Degree – Required, MBA – Preferred.
Proven track record of building successful physician relationships – Required.
Prior experience in healthcare services and/or working with payers, value‑based care models, and/or integrated healthcare models.
Process improvement training (Lean Six Sigma, PDSA) – Preferred.
At least 2 years of project management experience.
At least five years of experience in a clinical support role – Required.
Direct clinical experience is a plus.
Healthcare account management experience is a plus.
Advanced proficiency in Microsoft Office Products (Excel, PPT, Word).
Vaccination & COVID‑19 Requirements Full vaccination against COVID‑19 or weekly testing, wearing a mask required. Medical/religious exemption is required for any unvaccinated teammates planning to visit a clinic or working on any of our federal contracts.
Benefits & Compensation
Medical, dental, vision, 401(k) match, paid time off, PTO cash‑out.
Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave and more.
Professional development programs and on‑demand virtual leadership and development courses through DaVita’s online learning platform StarLearning.
EEO Statement We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
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