Toyota Industries North America, Inc.
Senior Compliance Manager
Toyota Industries North America, Inc., Columbus, Indiana, United States, 47201
Overview
Senior Compliance Manager role at Toyota Industries North America, Inc. The Sr. Manager Compliance - Material Handling ("Compliance Lead") will assist the North American Regional Chief Compliance Officer (RCCO) and the NA Ethics and Compliance Team with executing, overseeing, supporting, and/or administering the ethics and compliance program within Toyota Material Handling North America (TMHNA) to ensure compliance with the applicable laws, regulations, and policies of Toyota Industries Corporation (TICO) and Toyota Industries North America (TINA). As a direct report of the NARCCO, the individual in this role will lead the design and implementation of an effective risk-based ethics and compliance program, supported by a team of ethics and compliance professionals, to help support and drive a strong culture of ethics and compliance within TMHNA. Further, the Compliance Lead will work directly with the leadership, management, and associates of TMHNA to foster a strong ethics and compliance culture and ensure that TMHNA’s strategic initiatives and operational priorities are advanced based on ethics and compliance considerations. Responsibilities
Assist the NA RCCO and NA E&C team in the design and implementation of a risk-based, effective ethics and compliance program and/or plan supporting ethics and compliance in North America and TMHNA, including communication and training materials (presentations, e-learnings, and other educational delivery tools/resources), third-party risk management, compliance risk assessments, governance, monitoring, speak-up/listen-up culture, and investigations. Lead, assist, and partner with TMHNA leadership, management, legal, regulatory compliance, and other functions to develop, implement, and sustain a best-in-class ethics and compliance program, including governance and risk management with systematic risk assessments, a strong speak-up culture, training and issue management, and alignment with global enterprise risk focus areas over time. Collaborate with others to understand changes in compliance-related risks, changes in law, regulatory development, and other external facts that may impact revisions to existing policies or operational tools and resources. Communicate, present, and update TMHNA leadership and associates on a quarterly basis about the TMHNA ethics and compliance plan and the NA Ethics and Compliance plan; proactively educate on emerging ethics and compliance risks. Provide regular communications, updates, metrics, and reports to the NA RCCO and TMHNA Leadership regarding status of ethics and compliance programmatic activities. As applicable, manage a team of dedicated compliance personnel at TMHNA group companies and a network of Compliance Ambassadors. Serve as a resource and trusted advisor to TMHNA management, legal, and associates, including Dealers, regarding ethics and compliance concerns and day-to-day questions and policies. Ensure appropriate measures to manage relationships with third-party business partners (agents, consultants, customs brokers), including identifying risks, conducting risk-based due diligence, and ongoing monitoring for compliance issues. Promote speak-up channels (e.g., NA Helpline, walk-ins) for associates and non-associates to report ethics and compliance concerns; conduct investigations as necessary. Maintain confidentiality and manage investigations of ethics and compliance concerns to identify and address allegations of potential misconduct, and capture lessons learned to enhance policies and training. Manage assigned associates. Education, Experience & Skills
Master’s Degree Required; Juris Doctor preferred 10+ years of relevant professional experience; Ethics & Compliance-specific experience preferred Ability to work with and research complex data Effective Project Management Skills Effective Problem-Solving Skills Cross Functional Teamwork Customer Service Focused Strong Oral and Written Communicator Result Oriented Physical Requirements / Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals must sit or stand throughout the workday as needed to perform essential functions. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. Ability to concentrate, read and comprehend complex data. Frequent handling of documents and use of computer and telephone. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Travel
Travel within North America may be required (up to 25%, but possibly as high as 40%). Ability to drive safely and valid driver’s license required. Possibly two international trips may be required; therefore, a valid passport is required.
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Senior Compliance Manager role at Toyota Industries North America, Inc. The Sr. Manager Compliance - Material Handling ("Compliance Lead") will assist the North American Regional Chief Compliance Officer (RCCO) and the NA Ethics and Compliance Team with executing, overseeing, supporting, and/or administering the ethics and compliance program within Toyota Material Handling North America (TMHNA) to ensure compliance with the applicable laws, regulations, and policies of Toyota Industries Corporation (TICO) and Toyota Industries North America (TINA). As a direct report of the NARCCO, the individual in this role will lead the design and implementation of an effective risk-based ethics and compliance program, supported by a team of ethics and compliance professionals, to help support and drive a strong culture of ethics and compliance within TMHNA. Further, the Compliance Lead will work directly with the leadership, management, and associates of TMHNA to foster a strong ethics and compliance culture and ensure that TMHNA’s strategic initiatives and operational priorities are advanced based on ethics and compliance considerations. Responsibilities
Assist the NA RCCO and NA E&C team in the design and implementation of a risk-based, effective ethics and compliance program and/or plan supporting ethics and compliance in North America and TMHNA, including communication and training materials (presentations, e-learnings, and other educational delivery tools/resources), third-party risk management, compliance risk assessments, governance, monitoring, speak-up/listen-up culture, and investigations. Lead, assist, and partner with TMHNA leadership, management, legal, regulatory compliance, and other functions to develop, implement, and sustain a best-in-class ethics and compliance program, including governance and risk management with systematic risk assessments, a strong speak-up culture, training and issue management, and alignment with global enterprise risk focus areas over time. Collaborate with others to understand changes in compliance-related risks, changes in law, regulatory development, and other external facts that may impact revisions to existing policies or operational tools and resources. Communicate, present, and update TMHNA leadership and associates on a quarterly basis about the TMHNA ethics and compliance plan and the NA Ethics and Compliance plan; proactively educate on emerging ethics and compliance risks. Provide regular communications, updates, metrics, and reports to the NA RCCO and TMHNA Leadership regarding status of ethics and compliance programmatic activities. As applicable, manage a team of dedicated compliance personnel at TMHNA group companies and a network of Compliance Ambassadors. Serve as a resource and trusted advisor to TMHNA management, legal, and associates, including Dealers, regarding ethics and compliance concerns and day-to-day questions and policies. Ensure appropriate measures to manage relationships with third-party business partners (agents, consultants, customs brokers), including identifying risks, conducting risk-based due diligence, and ongoing monitoring for compliance issues. Promote speak-up channels (e.g., NA Helpline, walk-ins) for associates and non-associates to report ethics and compliance concerns; conduct investigations as necessary. Maintain confidentiality and manage investigations of ethics and compliance concerns to identify and address allegations of potential misconduct, and capture lessons learned to enhance policies and training. Manage assigned associates. Education, Experience & Skills
Master’s Degree Required; Juris Doctor preferred 10+ years of relevant professional experience; Ethics & Compliance-specific experience preferred Ability to work with and research complex data Effective Project Management Skills Effective Problem-Solving Skills Cross Functional Teamwork Customer Service Focused Strong Oral and Written Communicator Result Oriented Physical Requirements / Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals must sit or stand throughout the workday as needed to perform essential functions. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. Ability to concentrate, read and comprehend complex data. Frequent handling of documents and use of computer and telephone. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Travel
Travel within North America may be required (up to 25%, but possibly as high as 40%). Ability to drive safely and valid driver’s license required. Possibly two international trips may be required; therefore, a valid passport is required.
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