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SPECTRAFORCE

Infrastructure Engineer

SPECTRAFORCE, Portsmouth, New Hampshire, United States, 00215

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Infrastructure Engineer Location:

Portsmouth, NH (hybrid arrangement – three days onsite and two days remote)

Duration:

12 months (possibility of extension)

Base pay range:

$45.00/hr – $45.00/hr

Overview The Infrastructure Engineer is responsible for planning and designing the services and solutions in collaboration with the service provider and mapping the business requirements to systems/technical requirements to ensure they are in line with Standards, Architecture, quality and security requirements. A focus of the role will be IT Infrastructure in the OT context (shopfloor, building management systems, laboratory systems, etc.).

Responsibilities

Operate within the IT Infrastructure function and serve as a technical engineer spanning various infrastructure domains.

Support the Global Infrastructure team and all client’s sites.

Ensure service provider quality by managing relevant services through definition of KPIs, SLAs, and associated measurements and reporting.

Adhere to good IT practices, including Documentation practices, IT security, and change management practices.

Communicate and manage stakeholder expectations.

Perform cross-technical root cause analysis and define associated measures.

Work independently and make educated decisions to provide quick solutions to problems.

Qualifications

Communication and stakeholder management skills

Fluent in English

University degree (actual or working style)

Ability to define, select, implement and manage standards and associated services.

Ability to manage service provider, including definition of KPIs, measuring service quality and outcomes.

Ability to contribute to architecture blueprints, e.g. in the OT area.

Ability to contribute to appropriate documentation, e.g. processes, configuration documents, designs.

Hands on experience in multiple technologies and infrastructure areas, such as:

Defining service and technical solution requirements

Cisco switches and Wireless controllers

Hypervisors, such as vSphere and AHV

Infrastructure and testing as a Code knowledge highly desired (e.g. Kubernetes, Docker, Podman)

Senior Linux knowledge is highly desired

Senior Windows Server knowledge is a must

Automation of infrastructure tasks

Active Directory

Backup technologies, ideally Veeam and Acronis

Disaster recovery

Basic Citrix and Windows Remote Desktop Services skills

Storage and File services

Database knowledge is highly desired

Can drive cultural and technological disruption

Ability to perform cross technical Root cause analysis and define associated measures

Ability to prioritize and quickly resolve issues

Excellent analytical and problem‑solving skills

Effective prioritization and project management skills

Ability to anticipate risks and devise solutions in the moment

Understand ITIL model and metrics for Service Delivery

Seniority level Mid‑Senior level

Employment type Contract

Job function Information Technology

Industries Staffing and Recruiting

Benefits

Medical insurance

Vision insurance

401(k)

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