Liberty Mutual Insurance
Manager, Product Owner - Business Transformation, Worker's Compensation
Liberty Mutual Insurance, Portsmouth, Virginia, United States, 23703
Manager, Product Owner - Business Transformation, Worker's Compensation
Our program is a multi-year, flagship initiative driving business transformation within the Workers Compensation (WC) line of business, powered by modern technology and a product-centric mindset. At its core, it is about reimagining how we serve our customers—now and into the future—through a fully modernized platform that enables WC Claims to meet evolving expectations with agility and impact.
We’re seeking a strategic and visionary
Manager, Product Owner
to lead and be responsible for shaping the program's success by aligning execution teams around strategic direction, anticipating stakeholder needs, and delivering value at every stage of the product lifecycle. The role will oversee a portfolio of products, ensuring alignment across roadmaps to meet broader channel and portfolio goals.
The Manager will also guide runway-level planning and program alignment, while administratively managing a small team of Product Owners. They will lead Agile teams and cross‑functional stakeholders to secure resources, remove roadblocks, and maintain focus on key priorities. They will be accountable for outcomes and KPIs tied directly to business objectives.
To thrive in this role, you must balance strategic vision, operational excellence, and leadership to drive impactful results.
Responsibilities
Sets ambitious and clear channel strategy, develops comprehensive product vision and translates it into specific feature strategies and roadmaps for less complex journeys and/or product(s).
Responsible for business results of the related set of customer journeys or products as measured by relevant KPIs.
Communicates the product vision effectively to key stakeholders and team members.
Works closely with IT and other Business Unit counterparts to ensure resource alignment in support of product vision and roadmaps.
Ensures customer‑driven design considering user pain points, usability test results, while using market and industry knowledge to deliver a well-positioned product.
Owns alignment of development and business resources on goals and priorities while working with stakeholders and team to remove roadblocks to execution.
Directly manages a small team of Product Owner/Associate Product Owners responsible for all aspects of customer journey/product lifecycles.
May also act as a Product Owner for a squad.
Participates to provide feedback, support, and coaching in sprint‑and release plans together with the Scrum Master.
Manages delivery of scope, partners with delivery teams to ensure user stories are clear and resolves open issues/questions quickly and efficiently.
Acts as the voice of the customer.
Leads analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs.
Approves final stories and completed user features or series of features.
Qualifications
Advanced knowledge of Agile development methodologies, typically acquired through a bachelor's degree in a relevant field (business, computer science, etc.) and a minimum of 7 years of experience in business, engineering, technology, and/or consulting.
Master’s degree preferred.
High level of proven business expertise needed to set clear priorities for product and understand business value impacts.
Technical proficiency required to participate in sprint planning and to have an informed, independent voice.
Strong influencing skills to be seen as the decision maker when interfacing with business and willingness to dissent with both teams and business.
Proven experience with Agile practices and expectations.
Comfortable with making decisions with some level of uncertainty.
Strong communication skills, both written and verbal.
**This position requires candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX to follow a hybrid schedule, coming into the office two days per week.**
Base Pay Range $139,500.00/yr - $197,500.00/yr
About Us Liberty Mutual is an equal‑opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information, or any basis prohibited by federal, state, or local law. We also comply with Fair Chance Notices in California, Los Angeles (Incorporated and Unincorporated), Philadelphia, and San Francisco.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Analyst
Insurance
#J-18808-Ljbffr
We’re seeking a strategic and visionary
Manager, Product Owner
to lead and be responsible for shaping the program's success by aligning execution teams around strategic direction, anticipating stakeholder needs, and delivering value at every stage of the product lifecycle. The role will oversee a portfolio of products, ensuring alignment across roadmaps to meet broader channel and portfolio goals.
The Manager will also guide runway-level planning and program alignment, while administratively managing a small team of Product Owners. They will lead Agile teams and cross‑functional stakeholders to secure resources, remove roadblocks, and maintain focus on key priorities. They will be accountable for outcomes and KPIs tied directly to business objectives.
To thrive in this role, you must balance strategic vision, operational excellence, and leadership to drive impactful results.
Responsibilities
Sets ambitious and clear channel strategy, develops comprehensive product vision and translates it into specific feature strategies and roadmaps for less complex journeys and/or product(s).
Responsible for business results of the related set of customer journeys or products as measured by relevant KPIs.
Communicates the product vision effectively to key stakeholders and team members.
Works closely with IT and other Business Unit counterparts to ensure resource alignment in support of product vision and roadmaps.
Ensures customer‑driven design considering user pain points, usability test results, while using market and industry knowledge to deliver a well-positioned product.
Owns alignment of development and business resources on goals and priorities while working with stakeholders and team to remove roadblocks to execution.
Directly manages a small team of Product Owner/Associate Product Owners responsible for all aspects of customer journey/product lifecycles.
May also act as a Product Owner for a squad.
Participates to provide feedback, support, and coaching in sprint‑and release plans together with the Scrum Master.
Manages delivery of scope, partners with delivery teams to ensure user stories are clear and resolves open issues/questions quickly and efficiently.
Acts as the voice of the customer.
Leads analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs.
Approves final stories and completed user features or series of features.
Qualifications
Advanced knowledge of Agile development methodologies, typically acquired through a bachelor's degree in a relevant field (business, computer science, etc.) and a minimum of 7 years of experience in business, engineering, technology, and/or consulting.
Master’s degree preferred.
High level of proven business expertise needed to set clear priorities for product and understand business value impacts.
Technical proficiency required to participate in sprint planning and to have an informed, independent voice.
Strong influencing skills to be seen as the decision maker when interfacing with business and willingness to dissent with both teams and business.
Proven experience with Agile practices and expectations.
Comfortable with making decisions with some level of uncertainty.
Strong communication skills, both written and verbal.
**This position requires candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX to follow a hybrid schedule, coming into the office two days per week.**
Base Pay Range $139,500.00/yr - $197,500.00/yr
About Us Liberty Mutual is an equal‑opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information, or any basis prohibited by federal, state, or local law. We also comply with Fair Chance Notices in California, Los Angeles (Incorporated and Unincorporated), Philadelphia, and San Francisco.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Analyst
Insurance
#J-18808-Ljbffr