Ally
Fraud Investigations Senior Supervisor – Ally
Join to apply for the Fraud Investigations Senior Supervisor role at Ally.
1 day ago – Be among the first 25 applicants.
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work‑life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on‑site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role’s specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.
The Opportunity The Fraud Investigations Senior Supervisor oversees a fraud investigation team, ensuring thorough and effective investigations of fraudulent activities. This role involves managing case assignments, providing guidance and support to investigators, and ensuring compliance with legal and regulatory requirements. The Senior Supervisor will also collaborate with various departments to develop strategies to prevent and detect fraud.
At this time, Ally will not sponsor a new applicant for employment authorization for this position.
The Work Itself
Plans, conducts, and reports the results of a variety of investigative assignments, including difficult and challenging matters, with minimal supervision on both external and internal cases.
Oversees scope, timing, and direction of investigations, to include identifying case issues and evidence needed, based on analysis of evidence, complaints, or allegations of law violations.
Supervises and leads the fraud investigation team, providing direction and support on complex cases.
Assigns and monitors investigation cases to ensure timely and thorough resolution.
Develops and implements investigation procedures and protocols to enhance efficiency and effectiveness.
Collaborates with internal departments, law enforcement, and external agencies to support investigations.
Provides training and mentorship to fraud investigators, fostering professional development.
Analyzes trends and patterns in fraud cases to identify vulnerabilities and recommend preventive measures.
Ensures compliance with Federal and State laws, regulations, and internal policies.
Stays updated on industry best practices and emerging trends in fraud prevention and investigation.
Performs other duties as assigned.
Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the department including effective delegation of assignments, developing work schedules and providing necessary training.
Skills The Skills You Bring
Bachelor’s Degree in Criminal Justice preferred.
3+ years of fraud investigations AND SAR experience with leadership/investigations/operations experience in financial services. Work related experience should consist of an in-depth background in bank administration, bank fraud investigations, compliance and supervisory skills.
Experience should also consist of an in-depth background in bank fraud investigations of all types of forgery claims and schemes (i.e., kite schemes, counterfeit checks, forgeries, wires, ACH, etc.), banking operations, government regulations, knowledge of UCC codes and industry defenses to adverse claims and compliance/operational support.
CFE, CAFP and CFCI Certifications preferred.
Ability to make appropriate judgments and decisions with limited guidance.
Language Skills – Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals and to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Reasoning Ability – Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision.
Ability to maintain confidentiality and instill trust within the organization.
Proficient in Microsoft Word, Excel and PowerPoint.
Skills
Detail‑oriented with strong organizational skills.
Ability to handle sensitive and confidential information with discretion.
Strong decision‑making and critical‑thinking abilities.
High ethical standards and integrity.
Ability to work independently and collaboratively in a fast‑paced environment.
How We’ll Have Your Back Ally’s compensation program offers market‑competitive base pay and pay‑for‑performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry‑leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life.
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part‑time status and management level).
Planning for the Future: Plan for the near and long term with an industry‑leading 401(k) retirement savings plan with matching and company contributions, student loan pay‑downs and 529 educational save‑up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well‑being: Flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short‑ and long‑term disability, pre‑tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well‑being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: Adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, dependent day‑care FSA, back‑up child and adult/elder care days and childcare discounts.
Work‑Life Integration: Other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other compensations: Depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
To view more detailed information about Ally’s Total Rewards, please visit https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf.
Who We Are Ally Financial is a customer‑centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial‑services provider to our consumer, commercial and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range : $70,000 – $100,000 USD
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Finance and Sales
Referrals increase your chances of interviewing at Ally by 2x.
#J-18808-Ljbffr
Join to apply for the Fraud Investigations Senior Supervisor role at Ally.
1 day ago – Be among the first 25 applicants.
Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work‑life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on‑site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role’s specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.
The Opportunity The Fraud Investigations Senior Supervisor oversees a fraud investigation team, ensuring thorough and effective investigations of fraudulent activities. This role involves managing case assignments, providing guidance and support to investigators, and ensuring compliance with legal and regulatory requirements. The Senior Supervisor will also collaborate with various departments to develop strategies to prevent and detect fraud.
At this time, Ally will not sponsor a new applicant for employment authorization for this position.
The Work Itself
Plans, conducts, and reports the results of a variety of investigative assignments, including difficult and challenging matters, with minimal supervision on both external and internal cases.
Oversees scope, timing, and direction of investigations, to include identifying case issues and evidence needed, based on analysis of evidence, complaints, or allegations of law violations.
Supervises and leads the fraud investigation team, providing direction and support on complex cases.
Assigns and monitors investigation cases to ensure timely and thorough resolution.
Develops and implements investigation procedures and protocols to enhance efficiency and effectiveness.
Collaborates with internal departments, law enforcement, and external agencies to support investigations.
Provides training and mentorship to fraud investigators, fostering professional development.
Analyzes trends and patterns in fraud cases to identify vulnerabilities and recommend preventive measures.
Ensures compliance with Federal and State laws, regulations, and internal policies.
Stays updated on industry best practices and emerging trends in fraud prevention and investigation.
Performs other duties as assigned.
Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the department including effective delegation of assignments, developing work schedules and providing necessary training.
Skills The Skills You Bring
Bachelor’s Degree in Criminal Justice preferred.
3+ years of fraud investigations AND SAR experience with leadership/investigations/operations experience in financial services. Work related experience should consist of an in-depth background in bank administration, bank fraud investigations, compliance and supervisory skills.
Experience should also consist of an in-depth background in bank fraud investigations of all types of forgery claims and schemes (i.e., kite schemes, counterfeit checks, forgeries, wires, ACH, etc.), banking operations, government regulations, knowledge of UCC codes and industry defenses to adverse claims and compliance/operational support.
CFE, CAFP and CFCI Certifications preferred.
Ability to make appropriate judgments and decisions with limited guidance.
Language Skills – Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals and to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Reasoning Ability – Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with minimal supervision.
Ability to maintain confidentiality and instill trust within the organization.
Proficient in Microsoft Word, Excel and PowerPoint.
Skills
Detail‑oriented with strong organizational skills.
Ability to handle sensitive and confidential information with discretion.
Strong decision‑making and critical‑thinking abilities.
High ethical standards and integrity.
Ability to work independently and collaboratively in a fast‑paced environment.
How We’ll Have Your Back Ally’s compensation program offers market‑competitive base pay and pay‑for‑performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry‑leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life.
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part‑time status and management level).
Planning for the Future: Plan for the near and long term with an industry‑leading 401(k) retirement savings plan with matching and company contributions, student loan pay‑downs and 529 educational save‑up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
Supporting your Health & Well‑being: Flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short‑ and long‑term disability, pre‑tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well‑being program that helps you and your family stay on track physically, socially, emotionally, and financially.
Building a Family: Adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, dependent day‑care FSA, back‑up child and adult/elder care days and childcare discounts.
Work‑Life Integration: Other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Other compensations: Depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
To view more detailed information about Ally’s Total Rewards, please visit https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf.
Who We Are Ally Financial is a customer‑centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial‑services provider to our consumer, commercial and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range : $70,000 – $100,000 USD
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Finance and Sales
Referrals increase your chances of interviewing at Ally by 2x.
#J-18808-Ljbffr