Regions Bank
Senior Consumer Relationship Banker (Seminole)
Regions Bank, Florida, New York, United States
Overview
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We offer performance-driven individuals a place to build a career with opportunities. Regions is dedicated to safeguarding private and personally identifiable information submitted for job opportunities. Information submitted will be collected and reviewed by Regions associates, consultants, and vendors to evaluate qualifications and experience and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and the Regions Retention Schedule for a minimum of three years. You may review, modify, or update your information by logging into the careers section of the system. Job Description:
At Regions, the Senior Consumer Relationship Banker is responsible for meeting with customers and prospects in person and by phone to determine financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve financial goals. This role focuses on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households, including more complex, affluent solutions, wealth opportunities, investments, lending, debt consolidation, and in-depth saving conversations. Regions’ mission is to help customers and communities reach their financial goals by understanding and meeting customer needs. This role suits candidates with retail or sales experience who are looking for growth, development, and upward mobility, and who are individually driven, competitive, and able to work as part of a team. The candidate should excel at identifying customer needs and possess strong communication skills. Primary Responsibilities Achieves individual and branch targets by proactively identifying customer needs and providing advanced guidance about Regions’ solutions with a focus on Preferred Banking Households Conducts outbound phone calls using generated customer and prospect lead lists of Preferred Banking and other consumer households to expand relationships and acquire new ones Works with the Branch Team to serve as the primary relationship manager for a portfolio of Preferred Banking Households Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types, annuities, and life insurance Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings to make banking easier Provides a consistent optimal customer experience, including day-to-day branch responsibilities such as greeting customers and processing transactions to ensure customers bank when, where, and how they choose Owns and resolves customer issues Refers customers to an internal team of experts when additional financial goals and needs are identified Supports team development by serving as a subject matter expert for junior bankers Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties assigned by the Branch Manager; ensures sound banking practices and manages, identifies, and reports operational risks Requirements High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer frequently, including typing and sustained attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Certifications/Licenses Life Insurance license must be obtained within 120 days of hire in role Preferences Bachelor’s degree Skills and Competencies Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to provide excellent customer service Excellent relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong verbal, written communication, and organizational skills Position Details Position Type: Full time Compensation Details Pay ranges are job specific and provided as a point-of-market reference for compensation decisions. Factors such as experience, skills, knowledge, contribution, job location, and performance affect pay. The target information below reflects the Metropolitan Statistical Area Market Range for the position location and level. Job Range Target: Minimum: 51,530.08 USD; Median: 59,570.00 USD Incentive Pay Plans: Eligible to participate in a commission incentive plan. Potential to earn commission based on performance against defined metrics and goals. Also eligible for a formulaic incentive plan with potential to earn incentives based on performance against defined metrics and goals. Benefits Information Regions offers a benefits package that is flexible and comprehensive. Below is a synopsis of benefits for informational purposes, not a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note that benefits and plans may be changed, amended, or terminated for any class of associate at any time. For more information about Regions’ benefits, please visit the Regions careers site. Location: Seminole, Florida Equal Opportunity Employer including Disabled/Veterans Job applications are accepted electronically through our career site for a minimum of five business days from posting. Higher-volume positions may remain active longer due to business need and may be closed at any time at the company’s discretion. Regions Bank
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Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We offer performance-driven individuals a place to build a career with opportunities. Regions is dedicated to safeguarding private and personally identifiable information submitted for job opportunities. Information submitted will be collected and reviewed by Regions associates, consultants, and vendors to evaluate qualifications and experience and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and the Regions Retention Schedule for a minimum of three years. You may review, modify, or update your information by logging into the careers section of the system. Job Description:
At Regions, the Senior Consumer Relationship Banker is responsible for meeting with customers and prospects in person and by phone to determine financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve financial goals. This role focuses on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households, including more complex, affluent solutions, wealth opportunities, investments, lending, debt consolidation, and in-depth saving conversations. Regions’ mission is to help customers and communities reach their financial goals by understanding and meeting customer needs. This role suits candidates with retail or sales experience who are looking for growth, development, and upward mobility, and who are individually driven, competitive, and able to work as part of a team. The candidate should excel at identifying customer needs and possess strong communication skills. Primary Responsibilities Achieves individual and branch targets by proactively identifying customer needs and providing advanced guidance about Regions’ solutions with a focus on Preferred Banking Households Conducts outbound phone calls using generated customer and prospect lead lists of Preferred Banking and other consumer households to expand relationships and acquire new ones Works with the Branch Team to serve as the primary relationship manager for a portfolio of Preferred Banking Households Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types, annuities, and life insurance Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings to make banking easier Provides a consistent optimal customer experience, including day-to-day branch responsibilities such as greeting customers and processing transactions to ensure customers bank when, where, and how they choose Owns and resolves customer issues Refers customers to an internal team of experts when additional financial goals and needs are identified Supports team development by serving as a subject matter expert for junior bankers Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties assigned by the Branch Manager; ensures sound banking practices and manages, identifies, and reports operational risks Requirements High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer frequently, including typing and sustained attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods Ability to lift up to twenty (20) pounds Certifications/Licenses Life Insurance license must be obtained within 120 days of hire in role Preferences Bachelor’s degree Skills and Competencies Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to provide excellent customer service Excellent relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong verbal, written communication, and organizational skills Position Details Position Type: Full time Compensation Details Pay ranges are job specific and provided as a point-of-market reference for compensation decisions. Factors such as experience, skills, knowledge, contribution, job location, and performance affect pay. The target information below reflects the Metropolitan Statistical Area Market Range for the position location and level. Job Range Target: Minimum: 51,530.08 USD; Median: 59,570.00 USD Incentive Pay Plans: Eligible to participate in a commission incentive plan. Potential to earn commission based on performance against defined metrics and goals. Also eligible for a formulaic incentive plan with potential to earn incentives based on performance against defined metrics and goals. Benefits Information Regions offers a benefits package that is flexible and comprehensive. Below is a synopsis of benefits for informational purposes, not a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note that benefits and plans may be changed, amended, or terminated for any class of associate at any time. For more information about Regions’ benefits, please visit the Regions careers site. Location: Seminole, Florida Equal Opportunity Employer including Disabled/Veterans Job applications are accepted electronically through our career site for a minimum of five business days from posting. Higher-volume positions may remain active longer due to business need and may be closed at any time at the company’s discretion. Regions Bank
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