Empowerfranchising
Franchise Business Consultant Remote, USA
Empowerfranchising, Jackson, Mississippi, United States
Overview
The Franchise Business Consultant (FBC) is one of three FBCs for OLP. They serve as a trusted partner to franchise owners, helping them maximize performance, strengthen operations, and achieve their business goals. By providing guidance, best practices, and ongoing support, they empower franchisees to build stronger teams, deliver exceptional customer experiences, and drive sustainable growth across their territories. Each FBC coaches roughly 25-30 franchisees and reports to the Director of Operations. Responsibilities
Provide coaching and mentoring to franchise owners through one-on-one business reviews and performance tracking. Ensure franchisees meet their KPIs and provide guidance for improving operational performance, including production efficiency and customer satisfaction. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Assist franchisees in building out/updating their goals and annual budgets. Achieve the operations and business performance goals for their portfolio of Franchisees, as set by brand leadership. Conduct regular coaching calls (weekly, bi-weekly, monthly) via a Level 10 EOS format and on-site visits to address challenges, optimize workflows, and drive continuous improvement. Adapt to franchise partner needs based on assessment and provide prescriptive training and resources to help and guide each franchise operation with customized approach. Assist in New Franchisee Training, to include updating training materials, operations manuals, and resources to ensure franchisees have the latest tools and knowledge. Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the brand. Audit franchise location operations to ensure processes are followed by all. Maintain detailed and organized records of support for each franchise partner. Perform other duties as required. Qualifications
5+ years experience in franchise leadership, business consulting, or franchise ownership Bachelor’s degree in business or a related field preferred Track record of success helping small businesses reach growth targets Strong data-minded and strategic thinking skills, with the ability to analyze performance metrics and translate insights into actionable business strategies for franchisee growth. Key Attributes for Success
Confident coach, communicator and facilitator. Hands-on problem solver who thrives in the field and with people. Flexible, adaptable, and motivated to support both business and technical success. Passion for helping others grow and build profitable, sustainable businesses. About Empower Brands
Empower Brands was founded in 2022 as a combination of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services, including JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing, and Canopy Lawn Care. Empower is dedicated to providing customers with high-quality products and services while delivering franchise owners committed personal support, tools, and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners. For more about Empower Brands, visit the company’s website at EmpowerFranchising.com. Equal Opportunity
Empower Brands is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices, including hiring, recruiting, promotion, termination, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs. Note: This job description describes the current duties and responsibilities and is not intended to be an exhaustive list of all duties. Employment is at will.
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The Franchise Business Consultant (FBC) is one of three FBCs for OLP. They serve as a trusted partner to franchise owners, helping them maximize performance, strengthen operations, and achieve their business goals. By providing guidance, best practices, and ongoing support, they empower franchisees to build stronger teams, deliver exceptional customer experiences, and drive sustainable growth across their territories. Each FBC coaches roughly 25-30 franchisees and reports to the Director of Operations. Responsibilities
Provide coaching and mentoring to franchise owners through one-on-one business reviews and performance tracking. Ensure franchisees meet their KPIs and provide guidance for improving operational performance, including production efficiency and customer satisfaction. Interpret data to provide coaching and recommendations on priorities for Franchisee to address. Assist franchisees in building out/updating their goals and annual budgets. Achieve the operations and business performance goals for their portfolio of Franchisees, as set by brand leadership. Conduct regular coaching calls (weekly, bi-weekly, monthly) via a Level 10 EOS format and on-site visits to address challenges, optimize workflows, and drive continuous improvement. Adapt to franchise partner needs based on assessment and provide prescriptive training and resources to help and guide each franchise operation with customized approach. Assist in New Franchisee Training, to include updating training materials, operations manuals, and resources to ensure franchisees have the latest tools and knowledge. Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the brand. Audit franchise location operations to ensure processes are followed by all. Maintain detailed and organized records of support for each franchise partner. Perform other duties as required. Qualifications
5+ years experience in franchise leadership, business consulting, or franchise ownership Bachelor’s degree in business or a related field preferred Track record of success helping small businesses reach growth targets Strong data-minded and strategic thinking skills, with the ability to analyze performance metrics and translate insights into actionable business strategies for franchisee growth. Key Attributes for Success
Confident coach, communicator and facilitator. Hands-on problem solver who thrives in the field and with people. Flexible, adaptable, and motivated to support both business and technical success. Passion for helping others grow and build profitable, sustainable businesses. About Empower Brands
Empower Brands was founded in 2022 as a combination of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services, including JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing, and Canopy Lawn Care. Empower is dedicated to providing customers with high-quality products and services while delivering franchise owners committed personal support, tools, and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners. For more about Empower Brands, visit the company’s website at EmpowerFranchising.com. Equal Opportunity
Empower Brands is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices, including hiring, recruiting, promotion, termination, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs. Note: This job description describes the current duties and responsibilities and is not intended to be an exhaustive list of all duties. Employment is at will.
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