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EPIC SYSTEMS INC

Business Process Analyst (Jr)

EPIC SYSTEMS INC, Herndon, Virginia, United States, 22070

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We are seeking to hire a Business Process Analyst for a hybrid role in King of Prussia, PA.

Position Overview Offers an excellent opportunity to develop project management skills while contributing to critical IT solutions, process improvements, and digital transformation efforts. The ideal candidate will assist in project coordination, data analysis, and PMO operations while learning from experienced professionals in a dynamic technology environment.

Job Duties Include

Assist Project Managers in tracking project milestones, deliverables, and timelines across multiple IT initiatives

Maintain project documentation including project charters, status reports, and meeting minutes

Coordinate project meetings, prepare agendas, and distribute action items

Support resource allocation tracking and capacity planning activities

Monitor project risks and issues logs, escalating concerns as appropriate

Data Analysis And Reporting

Collect and analyze project performance metrics including schedule variance, budget adherence, and resource utilization

Assist in root cause analysis for project delays or issues

Generate weekly and monthly PMO status reports for leadership review

Support the development of KPIs and success metrics for IT initiatives

Stakeholder Communication

Facilitate communication between project teams, IT departments, and business stakeholders

Assist in preparing executive-level presentations and project updates

Support change management activities and stakeholder engagement efforts

Help maintain the PMO SharePoint site or project repository

Administrative And Operational Support

Maintain the master project portfolio and project inventory

Support budget tracking and invoice processing for IT projects

Assist with vendor management and procurement activities

Help onboard new project team members to PMO processes

Coordinate training sessions and knowledge sharing activities

Required Qualifications

0-2 years of experience in project coordination, business analysis, or IT support roles

Internship or academic project experience in project management is a plus

Technical Skills

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio)

Basic understanding of project management software (MS Project, Smartsheet, or similar)

Familiarity with data visualization tools

Experience with collaboration platforms (SharePoint, Teams, Confluence, Microsoft DevOps)

Basic understanding of IT concepts and terminology

Core Competencies

Strong analytical and problem‑solving abilities

Excellent written and verbal communication skills

Detail‑oriented with strong organization capabilities

Ability to manage multiple tasks and prioritize effectively

Proactive mindset with eagerness to learn and grow

Team player with collaborative approach

Adaptability to work in a fast‑paced, changing environment

Preferred Qualifications

Experience with Agile/Scrum methodologies

Experience with AI/ML tools or interest in emerging technologies

Success Metrics (First Year)

Successfully support 3-5 concurrent IT projects

Achieve 95% accuracy in project reporting and documentation

Complete CAPM certification or equivalent training

Contribute to at least 2 process improvement initiatives

Receive satisfactory ratings from project managers and stakeholders

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