Quench USA, Inc.
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Director, Sales Ops & Enablement
role at
Quench USA, Inc.
About Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front‑line role in the battle against single‑use plastic water bottles by delivering on‑demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle‑free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water‑based beverages for a fixed monthly fee, typically under a long‑term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico.
Position Overview The Director of Sales Enablement will lead the strategy, tools, and processes that empower our sales organization to perform at its highest level. This role partners closely with Sales, Marketing, Operations, and cross‑functional teams to improve sales productivity, drive revenue growth, and ensure alignment across the customer journey. The Director will also oversee customer hierarchy and segmentation strategy, ensuring teams are focused on the right accounts and opportunities.
Key Responsibilities
Serve as subject matter expert for sales tools (e.g., Salesforce, Highspot, ZoomInfo, Salesforce Maps), driving adoption and ROI
Define and manage customer hierarchy and account segmentation criteria across sales teams
Optimize sales processes and systems to improve funnel throughput, close rates, and overall efficiency
Engage directly with frontline and mid‑level managers to assess strengths, identify development areas, and provide tailored coaching that enhances leadership effectiveness and drives team performance
Translate data and insights into actionable focus areas for each sales team through analyzing sales metrics and KPIs to identify trends, bottlenecks, and opportunities for growth
Drive cross‑functional collaboration by interacting with Sales, Marketing, Customer Care, Service, Supply Chain, and IT to ensure consistent messaging and delivery across all areas
Establish and maintain sales playbooks, rules of engagement, and best practices
Design dashboards and reporting tools to improve visibility into pipeline health, deal progression, and rep performance
Act as a strategic advisor to sales leadership, consulting on team‑specific improvements and sharing best practices
Champion new initiatives, bridge organizational divides, and foster a culture of continuous improvement
Requirements
8+ years of experience in one or more of the following: B2B sales, sales management, or sales enablement, sales operations, including leadership roles
Proven success implementing enablement strategies and tools that drive measurable outcomes
Strong analytical skills with experience using KPIs and dashboards to inform decisions
Excellent communication and cross‑functional collaboration skills
Demonstrated ability to influence outcomes and drive alignment across teams
Experience managing CRM systems and reporting frameworks
Familiarity with SaaS, subscription, or recurring revenue models
High energy, resilient, and comfortable navigating ambiguity
Strong project management and prioritization skills
Integrity‑driven, humble, and committed to continuous learning
Must be able to travel quarterly to engage with managers, reps, and/or hold in‑person workshops
Benefits
Competitive base salary plus bonus opportunity
Tuition reimbursement
Medical, vision, and dental insurance
Unlimited paid time away
Short‑ and long‑term supplemental, and company‑paid life insurance
401(k) retirement savings plan
Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Applicants Beware of fake job offers falsely claiming affiliation with our company. We never request banking details or other personally identifiable information during interviews. Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at jobs@quenchwater.com.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Director, Sales Ops & Enablement
role at
Quench USA, Inc.
About Quench Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front‑line role in the battle against single‑use plastic water bottles by delivering on‑demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle‑free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water‑based beverages for a fixed monthly fee, typically under a long‑term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico.
Position Overview The Director of Sales Enablement will lead the strategy, tools, and processes that empower our sales organization to perform at its highest level. This role partners closely with Sales, Marketing, Operations, and cross‑functional teams to improve sales productivity, drive revenue growth, and ensure alignment across the customer journey. The Director will also oversee customer hierarchy and segmentation strategy, ensuring teams are focused on the right accounts and opportunities.
Key Responsibilities
Serve as subject matter expert for sales tools (e.g., Salesforce, Highspot, ZoomInfo, Salesforce Maps), driving adoption and ROI
Define and manage customer hierarchy and account segmentation criteria across sales teams
Optimize sales processes and systems to improve funnel throughput, close rates, and overall efficiency
Engage directly with frontline and mid‑level managers to assess strengths, identify development areas, and provide tailored coaching that enhances leadership effectiveness and drives team performance
Translate data and insights into actionable focus areas for each sales team through analyzing sales metrics and KPIs to identify trends, bottlenecks, and opportunities for growth
Drive cross‑functional collaboration by interacting with Sales, Marketing, Customer Care, Service, Supply Chain, and IT to ensure consistent messaging and delivery across all areas
Establish and maintain sales playbooks, rules of engagement, and best practices
Design dashboards and reporting tools to improve visibility into pipeline health, deal progression, and rep performance
Act as a strategic advisor to sales leadership, consulting on team‑specific improvements and sharing best practices
Champion new initiatives, bridge organizational divides, and foster a culture of continuous improvement
Requirements
8+ years of experience in one or more of the following: B2B sales, sales management, or sales enablement, sales operations, including leadership roles
Proven success implementing enablement strategies and tools that drive measurable outcomes
Strong analytical skills with experience using KPIs and dashboards to inform decisions
Excellent communication and cross‑functional collaboration skills
Demonstrated ability to influence outcomes and drive alignment across teams
Experience managing CRM systems and reporting frameworks
Familiarity with SaaS, subscription, or recurring revenue models
High energy, resilient, and comfortable navigating ambiguity
Strong project management and prioritization skills
Integrity‑driven, humble, and committed to continuous learning
Must be able to travel quarterly to engage with managers, reps, and/or hold in‑person workshops
Benefits
Competitive base salary plus bonus opportunity
Tuition reimbursement
Medical, vision, and dental insurance
Unlimited paid time away
Short‑ and long‑term supplemental, and company‑paid life insurance
401(k) retirement savings plan
Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Applicants Beware of fake job offers falsely claiming affiliation with our company. We never request banking details or other personally identifiable information during interviews. Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at jobs@quenchwater.com.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr