White Plains Hospital
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Position Summary The Unit Clerk acts as a receptionist, communicating using good customer service skills with all persons. The Unit Clerk performs clerical duties and is also responsible for preparation and maintenance of the patient’s chart including order transcription. Maintaining confidentiality and accuracy of patient records is an extremely important aspect of this position.
Responsibilities
Understands and adheres to the WPH Performance Standards, Policies and Behaviors
Maintains medical records of patients on unit.
Enters requests such as patient assignments into the computer, optilink or manual system in a timely and accurate fashion
Answers and places phone calls
Answers patient call lights and communicates information to nursing staff.
Demonstrates effective time management
Maintains established inventories of supplies.
Maintains an orderly environment at the nurse’s station utilize
Assures smooth clerical operation on the unit.
Adheres to WPH policies and procedures including dress code, code of conduct, customer service, attendance and submission of annual physicals
Utilizes the computer for order entry and for ordering supplies.
Verifies stock supplies and prepares requisitions to maintain established inventories.
Transports supplies and specimens and performs other errands as requested.
Performs all other related duties as assigned.
Requirements Education & Experience Requirements High School Diploma or equivalent
Previous work experience with some knowledge of clerical and hospital procedure preferred. Previous experience with computer and/or office machines preferred.
Core Competencies
Planning & Organizational Skills
Communication Skills
Team Work
Adaptability
Maintains Composure under Stress
Physical/Mental Demands & Work Environment
May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
Ability to remain in stationary position 90% of the time
Ability to concentrate on fine detail with interruption, attend to tasks for more than 60 minutes at a time, attend to multiple tasks at the same time while maintaining accuracy.
Ability to follow written and oral instructions.
Constantly utilizes/operates computer to access information
Ability to communicate to physicians and other hospital employees regarding requests for information
Primary Population Served
Neonatal (birth – 28 days)
Patients with exceptional communication needs
Infant (29 days – less than 1 year)
Patients with developmental delays
Pediatric (1 – 12 years)
Patients at end of life
Adolescent (13 – 17 years)
Patients under isolation precautions
Adult (18 – 64 years)
Patients with cultural needs
Geriatric (> 65 years)
All populations
Bariatric Patients with weight related comorbidities
Non-patient care population
Salary Range:
$41,691.00 - $43,563.00 (Based on FT hours)
Seniority Level Entry level
Employment Type Full-time
Job Function Administrative
Industries Hospitals and Health Care
Location: White Plains, NY
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Position Summary The Unit Clerk acts as a receptionist, communicating using good customer service skills with all persons. The Unit Clerk performs clerical duties and is also responsible for preparation and maintenance of the patient’s chart including order transcription. Maintaining confidentiality and accuracy of patient records is an extremely important aspect of this position.
Responsibilities
Understands and adheres to the WPH Performance Standards, Policies and Behaviors
Maintains medical records of patients on unit.
Enters requests such as patient assignments into the computer, optilink or manual system in a timely and accurate fashion
Answers and places phone calls
Answers patient call lights and communicates information to nursing staff.
Demonstrates effective time management
Maintains established inventories of supplies.
Maintains an orderly environment at the nurse’s station utilize
Assures smooth clerical operation on the unit.
Adheres to WPH policies and procedures including dress code, code of conduct, customer service, attendance and submission of annual physicals
Utilizes the computer for order entry and for ordering supplies.
Verifies stock supplies and prepares requisitions to maintain established inventories.
Transports supplies and specimens and performs other errands as requested.
Performs all other related duties as assigned.
Requirements Education & Experience Requirements High School Diploma or equivalent
Previous work experience with some knowledge of clerical and hospital procedure preferred. Previous experience with computer and/or office machines preferred.
Core Competencies
Planning & Organizational Skills
Communication Skills
Team Work
Adaptability
Maintains Composure under Stress
Physical/Mental Demands & Work Environment
May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
Ability to remain in stationary position 90% of the time
Ability to concentrate on fine detail with interruption, attend to tasks for more than 60 minutes at a time, attend to multiple tasks at the same time while maintaining accuracy.
Ability to follow written and oral instructions.
Constantly utilizes/operates computer to access information
Ability to communicate to physicians and other hospital employees regarding requests for information
Primary Population Served
Neonatal (birth – 28 days)
Patients with exceptional communication needs
Infant (29 days – less than 1 year)
Patients with developmental delays
Pediatric (1 – 12 years)
Patients at end of life
Adolescent (13 – 17 years)
Patients under isolation precautions
Adult (18 – 64 years)
Patients with cultural needs
Geriatric (> 65 years)
All populations
Bariatric Patients with weight related comorbidities
Non-patient care population
Salary Range:
$41,691.00 - $43,563.00 (Based on FT hours)
Seniority Level Entry level
Employment Type Full-time
Job Function Administrative
Industries Hospitals and Health Care
Location: White Plains, NY
#J-18808-Ljbffr