ABB
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Sr. Field Service Technician
role at
ABB .
At ABB, we help industries outrun leaner and cleaner. Our mission is to deliver advanced solutions that support rapid growth, energy transition, and sustainability objectives. This position reports to the Service Manager.
Key Responsibilities
This role specializes in the installation, maintenance, troubleshooting, and repair of critical power systems, including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems.
Ensures the continuous, reliable operation of mission‑critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential.
Performs service tasks, identifies technical problems, and conducts analysis through remote or on‑site activities in various service categories (installation, commissioning, maintenance, repairs, engineering & consulting, advanced services, extensions, upgrades, retrofits, end‑of‑life services, replacements).
Contributes to customer satisfaction by executing work according to customer orders and expectations, building good relationships with customers, and identifying new sales opportunities.
Coordinates, prepares, and ensures that all materials, parts, and equipment are available and meet required quality standards for service activities.
Identifies potential equipment failures proactively, requests corrective actions, troubleshoots failures, and makes recommendations to prevent future issues.
Qualifications
Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years of experience servicing critical power equipment; or Associate’s degree with 3+ years’ experience; or 5 years of equivalent work/military experience.
Electrical licenses or certifications (e.g., Journeyman Electrician, NICET, NFPA70E, OSHA 10/30).
Experience in installation, maintenance, troubleshooting, and repair of UPS, PDU, STS, and related systems.
Advanced ability to write test plans, scope of work, and reports detailing test results.
Valid U.S. driver’s license.
Prior work authorization to work for ABB in the U.S.
Work Model Remote.
Benefits Summary
Health, Life & Disability: choice between two medical plan options, dental plan options, vision benefit, company‑paid life insurance, AD&D, voluntary life and AD&D, short‑term and long‑term disability, supplemental benefits, parental leave, Employee Assistance Program, health advocate support resources, employee discount program.
Retirement: 401(k) savings plan with company contributions, Employee Stock Acquisition Plan (ESAP).
Time off: 11 paid holidays and vacation based on years of service for hourly and non‑exempt positions.
Salary Expected pay range: $65,100 – $104,160 annually.
EEO Statement ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race, ethnicity, hair texture, protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
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Sr. Field Service Technician
role at
ABB .
At ABB, we help industries outrun leaner and cleaner. Our mission is to deliver advanced solutions that support rapid growth, energy transition, and sustainability objectives. This position reports to the Service Manager.
Key Responsibilities
This role specializes in the installation, maintenance, troubleshooting, and repair of critical power systems, including uninterruptible power supplies (UPS), power distribution units (PDU), static switches (STS), and related systems.
Ensures the continuous, reliable operation of mission‑critical infrastructure for data centers, hospitals, telecommunications facilities, and other environments where uninterrupted power is essential.
Performs service tasks, identifies technical problems, and conducts analysis through remote or on‑site activities in various service categories (installation, commissioning, maintenance, repairs, engineering & consulting, advanced services, extensions, upgrades, retrofits, end‑of‑life services, replacements).
Contributes to customer satisfaction by executing work according to customer orders and expectations, building good relationships with customers, and identifying new sales opportunities.
Coordinates, prepares, and ensures that all materials, parts, and equipment are available and meet required quality standards for service activities.
Identifies potential equipment failures proactively, requests corrective actions, troubleshoots failures, and makes recommendations to prevent future issues.
Qualifications
Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years of experience servicing critical power equipment; or Associate’s degree with 3+ years’ experience; or 5 years of equivalent work/military experience.
Electrical licenses or certifications (e.g., Journeyman Electrician, NICET, NFPA70E, OSHA 10/30).
Experience in installation, maintenance, troubleshooting, and repair of UPS, PDU, STS, and related systems.
Advanced ability to write test plans, scope of work, and reports detailing test results.
Valid U.S. driver’s license.
Prior work authorization to work for ABB in the U.S.
Work Model Remote.
Benefits Summary
Health, Life & Disability: choice between two medical plan options, dental plan options, vision benefit, company‑paid life insurance, AD&D, voluntary life and AD&D, short‑term and long‑term disability, supplemental benefits, parental leave, Employee Assistance Program, health advocate support resources, employee discount program.
Retirement: 401(k) savings plan with company contributions, Employee Stock Acquisition Plan (ESAP).
Time off: 11 paid holidays and vacation based on years of service for hourly and non‑exempt positions.
Salary Expected pay range: $65,100 – $104,160 annually.
EEO Statement ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race, ethnicity, hair texture, protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
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