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Rippling

Customer Data Analytics Senior Manager

Rippling, New York, New York, us, 10261

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Customer Data Analytics Senior Manager

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Rippling . Rippling gives businesses one place to run HR, IT, and Finance, integrating payroll, expenses, benefits, and IT systems into a single platform. About Rippling

Rippling is a cloud‑based platform that automates core employee lifecycle functions such as onboarding, payroll, benefits, and IT provisioning. The company raised $1.4B+ from investors such as Kleiner Perkins, Sequoia, and Founders Fund and is headquartered in San Francisco, CA. About the Role

Rippling seeks a Senior Customer Data Analytics Manager to build and manage the customer data model, produce actionable insights for the sales organization, and collaborate with cross‑functional partners to define KPIs and drive operational excellence. What You Will Do

Own the development of core customer data tables, collaborating with data science and engineering. Partner with revenue operations and product teams to define, document, and deploy actionable metrics. Build and maintain critical reporting and self‑serve dashboards that track business performance. Lead high‑priority analytical projects and manage related workstreams. Provide data‑driven insights on customer sales performance and business processes. What You Will Need

7+ years of experience working with data across multiple organizations such as Account Management, Customer Experience, Marketing, and Sales. Proficiency in complex SQL and ad‑hoc data pipelines, preferably on Snowflake; experience with Python/R is a bonus. Experience developing definitional documentation and conducting educational sessions on dashboards and analytics. Expertise with visualization tools like Tableau, Mode, and Looker. Strong background designing and maintaining ETLs that ensure data accuracy and consistency. Excellent data visualization and presentation skills for audiences ranging from executives to team members. Prior experience in a startup or fast‑growth technology company. Additional Information

Rippling is an equal‑opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on any protected characteristic. Reasonable accommodations are provided for qualified individuals with disabilities. Compensation for this role is competitive and includes salary, benefits, and equity. The U.S. pay range is $117,000–$204,750 per year. Employees working in the office must be within commuting distance to a Rippling office and are expected to work in‑office at least three days a week.

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